Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly professional, honest, and trustworthy legal services
“Very professional, honest and trustworthy Highly recommended”
2
Attentive and responsive staff that make clients feel welcome and supported
“As soon as we got there his staff made us feel welcome.. they would answer our calls and questions without hesitation”
3
Effective legal representation that achieves successful outcomes for clients
“Marc Rosales has seen me through a long, heavy criminal case and we won.”
4
Experienced and knowledgeable attorneys who fight tirelessly for their clients
“Highly recommended! With my stressful divorce, I knew my case was in good hands right from the beginning.”
5
Transparent and fair pricing, with a genuine concern for clients' well-being
“Their costs are always transparent, the amount charged from the beginning is never raised because their main goal in life is honor and honesty.”
Cons
1
Inconsistent communication and responsiveness from the firm's staff
“They never call back, ver unsupportive and unaware of what's going on with your case each time you call.”
2
Delays and frustrations with case progress and resolution
“Cases in general take a long time. Mine was no exception.”
3
Concerns about the firm's integrity and potential unethical practices
“I really appreciate what this firm has done for me I had did a bad review a couple months back due to being overwhelmed by life then trying to understand this law stuff but at the end….. they still didn't break it down for me after still questioning at the end they did what they wanted, I wouldnt recommend the Rosales Law Firm at all, but they are patient for their money and respectful until the case is over they are a true definition of a scam Law Firm.”
4
Unprofessional and rude behavior from certain staff members
“Paralegal is so rude”
5
Lack of clear communication and transparency around the legal process
“The end state however achieved was an absolutely painful process. The attorney himself did live up to his end of the bargain and adhere closely to the timeline on which we discussed. His paralegal however, displayed what was probably the worst customer service I've ever seen in a sensitive matter.”

All reviews

star star star star star
07 Nov, 2024 by Rudy ramirez
My lawyer Joel Rosales is a good lawyer.
star star star star star
06 Nov, 2024 by Damien tejeda
Great service, very transparent! Definitely Recommend
star star star star star
06 Nov, 2024 by _ phvntom2v
Amazing and professional services
star star star star star
05 Nov, 2024 by Erika morales
I get super nervous when it comes to hiring lawyers. It gives me a lot of anxiety. Mr. Rosales and his team, specifically Ceci, were transparent with everything the entire journey. If I had any doubts or questions, they were quick to respond swiftly. After a long year of court proceedings, my case is closed, I couldn't have done it without this team!
star star star star star
06 Oct, 2024 by Adriana lerma
They charged me 257 dlls just for a 25 mins talk over the phone with Marc Rosales , they didn’t help me at all. I don’t recommend them . Please don’t waste your money with them !! Me cobraron 257 dlls, solo por hablar 25 mins por teléfono con Marc Rosales , no me ayudó en nada!! No lo recomiendo por favor no gasten su dinero con ellos .
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star star star star star
24 Apr, 2022 by Audrey edwards
Staff very friendly and professional
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26 Jan, 2020 by Eduardo garcia
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10 Oct, 2024 by Stephanie alexa
Highly recommend Valenzuela Law Firm. The entire team including Mr. Valenzuela and Nicole were phenomenal to work with. Thank you!
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09 Oct, 2024 by Brandon gallardo
The Valenzuela Law Firm team was EXCEPTIONAL with their work on my case, specifically Nicole and David Nuñez. I was reassured and was given helpful information throughout this entire process. If you’re looking for efficiency and a seamless process, call these guys — definitely recommended!
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27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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