Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Highly knowledgeable and experienced legal team that is dedicated to helping clients
“These are the people who you need to call to for your disability, they are efficient and professionals. They call you back fast, if you have any questions.”
2
Responsive and communicative throughout the legal process
“They always answered any questions I had. And helped fill out all the required paperwork involved in the process and made sure it was filed on time.”
3
Successful in overturning denials and obtaining disability benefits for clients
“Wow! After I broke my back disability cut me off after 6 months. After almost a year of being destitute, maxing my cards, losing everything Marc Whitehead and his team got my running over turned.”
Cons
1
Occasional issues with responsiveness, with some clients reporting difficulties getting returned calls
“Have called twice and left my phone number for my lawyer to call me back and yet I still haven't received a call”
2
Scope of services may be limited, with the firm only taking certain types of cases in certain locations
“I called them for a ssi case and told them i had a hernia mesh as well with all my medical and they took 6 days for them to tell me that they could not help me with my ssi case because they were only taking ssi cases for houston tx but they could help me with my mesh case wich i never called them for that so i would not recomend them.”

All reviews

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04 Sep, 2024 by Derek skipwith
Excellent in both professionalism and case experience. My personal experience was excellent. A very well organized and very professional. Customer service was excellent and the lawyer that handled our case Elizabeth Pinales was the best. She was very thorough and kept us updated. All in all, I had a positive experience and I highly recommend Farah law.
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19 Aug, 2024 by Grand lacosta
Bad attitude. Their customer service is really bad. I don't recommend this place. There are other attorneys that will treat with respect regardless of the situation.
star star star star star
12 Aug, 2024 by Sheryl duncan
have never had to have an attorney before, but was very upset after the long-term disability insurance I paid the max on every year just in case of exactly what happened with my health, denied me. Marc Whitehead’s office has worked tirelessly for 4 years so far with me. There is no way I could have gotten anywhere on my own with the long-term disability company, which is a shame, and I feel for anybody who needs it. Melissa High and Kyle Rich, among others, have been particularly helpful along the way and I can’t speak more highly about them. They’ve helped me through a very challenging time.
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09 Aug, 2024 by Tina christopoulis
This firm has been amazing. I have never seen a group of people work so hard. Melissa High ha been my go to for everything, she is a Rock Star! I highly recommend this firm for all your disability needs!
star star star star star
17 Jul, 2024 by Maggie peterson
I was very lost with my appeal for my long term disability and did not know where to start! Time was not on my side and I had no idea where to start the appeal. I found Marc Whitehead and Associates online and it was the BEST experience EVER! They were amazing from the first phone call when I spoke with Monique Muras the Legal Intake Specialist. She was very knowledgeable and explained the process and I felt a sense of relief that someone understood what my issues were! Monique was amazing and made sure that I felt comfortable with the process. Before I knew it Imari Perkins was on the phone with me and made sure I understood everyone's role of the legal team that was assisting with my case. I was truly grateful that there were so many "experts" assisting with my case. Imari made sure all my questions were answered and again calmed my worries. I had the extreme pleasure of working with Melissa High who was my first point of contact and she was the one responsible for communicating the status of my appeal as well as answering any questions. The entire team that was assigned to my case was OUTSTANDING and because of them my LTD denial was overturned. The made sure that the insurance company understood all of my disabilities and always reached out to make sure the multiple surgeries I had were communicated back to the insurance company! This LAW FIRM IS OUTSTANDING!!!!!!!!!!! I highly recommend everyone who has a denial for their disability to reach out immediately to them and not wait as I did and had a huge time crunch! Please do not wait reach out today to start your appeal!!
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27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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