Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and experienced in Texas family law
“Ms. Thomas and staff are very knowledgeable. It was very noticeable in court and in talking to some of her colleagues.”
2
Caring and genuinely invested in clients' best interests
“Paula Thomas is extremely caring and genuinely cares. I could not have picked a better person to represent us.”
3
Able to achieve positive results for clients
“She is the reason my family is intact. We are in a happier place, and we are very thankful for her expert help.”
Cons
1
Delays and lack of urgency in completing tasks
“She let me know I would receive it no later than two weeks from my divorce being granted. Well I waited and waited until February, everytime I would call her office her staff would tell me they were busy and had not had the time to complete it.”
2
Poor communication and lack of transparency with clients
“She never educated or advised me about my situation. It was a complicated situation with a crazy ex-husband, a lot of property and kids. It seemed like she was representing my ex-husband and not me.”
3
Questionable billing practices and overcharging
“She charged me $900 to do it when it should have been included! Complete bull.”

All reviews

star star star star star
04 Mar, 2024 by Reyesvero03
Spend a lot of money for her to side with my ex-husband. Went to mediation in 2012 and when I let her go in 2013 the notes from mediation was never signed by a judge. So my ex-husband was not paying the new child support. The lawyer never kept me informed. I had to call and ask what was happening to my case. With her for over 3 years and nothing was done.
star star star star star
18 Jul, 2022 by Anonymous
I hired Paula around seven years ago. I have re-hired her regularly since then because she is phenomenal. She knows Texas Family Law like the back of her hand. Paula guided me through my legal issues, and I trusted her advice. I wholeheartedly believe she is the reason my family is intact. We are in a happier place, and we are very thankful for her expert help.
star star star star star
04 Dec, 2021 by Anonymous
Paula Thomas is a danger to the families of El Paso. She will sign a contract and take payment with no intention of representing her clients. She has called me when she thinks she is calling the other party (who she does not represent) and show her deceitful side. She is uninterested in the facts of a case and is fighting a personal vendetta. When she gets caught in lies, she runs and becomes really awful. Stay away from this woman. She will say something to your face and pretend she is representing you and then sabotage you behind your back because she has a mess of a personal life that she’s litigating through her clients lives. Stay away from this mental health mess.
star star star star star
26 Mar, 2021 by Elizabeth
I hired Paula to make changes to a court document. She told me that she could make the changes for a flat fee of $900. After almost three months and little communication, I received the new document. None of the changes that we agreed on had been made. I tried to call several times and I was always told that someone would call me back. I waited weeks without a callback. In the end she submitted the unchanged document to the court, without my signature or permission. She told me that there is nothing I can do about it. She told me to stop calling her and her staff. If I want any changes, then I will need to pay an additional $1,500. She also stated that, she would bill me extra for any phone calls to her or her staff to discuss the changes. Paula was recommended to me by a friend and I am now going to have to hire another attorney. I do not recommend her to anyone. I don’t know if she is just overwhelmed right now or if she always provides bad service, but her and her staff are completely incompetent.
star star star star star
09 Jan, 2021 by Anonymous
Most unprofessional lawyer i have ever seen. Not very bright, not very knowledgeable about case law. Honestly I think she has some emotional issues.
See more

Best lawyers in El Paso, TX

See more
star star star star star
24 Apr, 2022 by Audrey edwards
Staff very friendly and professional
Read more Google Maps
See more
star star star star star
26 Jan, 2020 by Eduardo garcia
Google Maps
See more
star star star star star
10 Oct, 2024 by Stephanie alexa
Highly recommend Valenzuela Law Firm. The entire team including Mr. Valenzuela and Nicole were phenomenal to work with. Thank you!
Read more Google Maps
star star star star star
09 Oct, 2024 by Brandon gallardo
The Valenzuela Law Firm team was EXCEPTIONAL with their work on my case, specifically Nicole and David Nuñez. I was reassured and was given helpful information throughout this entire process. If you’re looking for efficiency and a seamless process, call these guys — definitely recommended!
Read more Google Maps
star star star star star
27 Sep, 2024 by Victor moreno
Gracias abogado Núñez a usted y a su equipo de trabajo por siempre estar al pendiente de mí por defenderme a capa y espada no tengo palabras para agradecerle todo lo que hizo por mi , estoy muy satisfecho por su labor le deseo lo mejor del mundo y no dudaré para ponerlo en mi camino de nuevo … gracias abogado…de corazón por su sinceridad …
Read more Google Maps
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of El Paso, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
Scroll to top