Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
The lawyer is professional, personable, and knowledgeable
“Rogena Atkinson is a professional and personable attorney. I found that once I did my part, if I didn't badger her (I realized she had more clients than just me), she was very diligent in getting the job done. It was a pleasure working with her and I count her as a friend.”
2
The lawyer communicates faithfully with clients and is supportive during stressful times
“She communicated faithfully with me via email and when the occasion called for it, she communicated via phone. She set up the needed meetings and was really supportive in times when I was very stressed out.”
Cons
1
The lawyer is unresponsive and has difficulty meeting deadlines
“Suddenly it went up to $1400.00. Her explanation was my case was complicated. She didn't know that at the time she said it. She still hasn't filed and it's almost June.”
2
The lawyer has a high volume of clients, leading to a lack of attention and responsiveness
“She has so many clients that she is too busy to work on your case. The person that is in charge or phone calls hardly answers the phone and seems very unprofessional.”
3
The lawyer's fees and billing practices are unclear and can change unexpectedly
“Her ad said $1100.00 total. Suddenly it went up to $”
4
The lawyer has a history of not completing cases and not providing refunds
“Took my money. Took my info. Vanished. Now after 4 months and threats of bad reviews, she replied and promised to finish case. Vanished again.”
5
The lawyer has poor communication and customer service, often not responding to calls or emails
“No communication about my bankruptcy, refused to email or call back. Still owes me a refund for filing she did not do, conversion.”

All reviews

star star star star star
07 Dec, 2023 by Joshua b
Took my money. Took my info. Vanished. Now after 4 months and threats of bad reviews, she replied and promised to finish case. Vanished again.
star star star star star
30 Jan, 2022 by Anonymous
I hired Rogena the beginning of February to file my bankruptcy case and my case is not filed! I did everything myself basically so I don’t understand the delay. She never responds to my email, scheduled calls never go happened, and her assistant always say she not unavailable. I wish I would have never trusted her to take my case!
star star star star star
01 Nov, 2021 by Anonymous
Paid the fees as quoted by cash and money order and after that she never responded to calls or emails. I filled out the information form as requested but my case was never filed. Now the credit card companies have discharged by debts and the IRS wants to collect from me. I didn't have money then and I have less money now. She never performed the job she was hired and paid for.
star star star star star
23 Sep, 2021 by Amber
Omg I can not believe that I did not review her now I feel so dumb after reading what everyone has said. She has done the same thing to me. She took my money almost a year and a half ago and never got any where with my simple BK 7! She does not get back to me at all said she would reissue my check and mail it out and still has not do not hire her at all she is very unprofessional and rude! I am reporting her to the state bar as we speak.
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05 Mar, 2019 by Christine
My gut said don't hire her. Her ad said 700.00 plus filing fee simple BK 7, so I made an appointment to talk with her, she said if I was not going to be available for our phone consult please let her know, however, I was available at the scheduled time but ended up waiting and waiting and waiting, called twice, was told she was running late, Id receive my consult shortly. 1 hour 20 minutes after our scheduled time I finally received the call at which I had to then reschedule. Fast forward, I'm now talking to her the next day, no apology for missing entirely our scheduled appointment, and her fee doubled from what the web site said, in fact, I screenshot the ad, thank god I did, because she removed it when I asked her how it doubled. She has three different locations but will state she is based out of San Antonio, and it's not an issue for her to make to Austin, or Houston for a hearing as she drives all the time. If you can't make a phone appointment on time, not apologize, double your fees, how am I do trust you will represent me or even show up?
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Houston, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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