Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication throughout the legal process
“Great communication and made my process a lot easier. I'm so thankful for them and didn't expect the outcome it was even better than I could imagine.”
2
Knowledgeable and experienced attorneys who achieve great results for their clients
“Jim Martin and his team was the best I ever had! I highly recommend Thomas J. Henry!”
3
Responsive and attentive legal assistants who provide valuable support
“Sedona McDonald was very helpful in getting these results. They always answered my calls and got everything I needed.”
4
Smooth and efficient closing process with a professional title company
“Patten Title Company made our experience buying our First Home a great experience from the start to the closing. Super friendly and professional.”
5
Seamless communication and transparency throughout the legal proceedings
“Great communication from start to finish was very admirable. I was kept actively involved throughout the process.”
Cons
1
Lack of consistent communication and responsiveness from the legal team
“I have been leaving voicemails with different case managers since July - not a single person has called me back.”
2
Frequent changes in assigned attorneys and case managers causing disruption
“The case manager changes every other month and the attorney doesn't have a care in the world to bring the case to a reasonable conclusion.”
3
Delays in resolving cases and achieving timely settlements
“Gave them my clear cut slam dunk case 6/23, its now 9/”
4
Poor customer service and unprofessional behavior from the legal team
“I was discriminated against my mental health but also antagonized by my own attorney and spoken to like a child and belittled.”
5
Issues with title company handling transactions and communication breakdowns
“Their communication with clients is appalling, they try to charge for services they have failed to provide and they do not understand basic Texas Law.”

All reviews

star star star star star
24 Sep, 2024 by Day rodriguez
It's been a pleasure for Mr. Fitgerald to take my case and help me through this. He and his team helped me through the whole process for me and my baby. It was easy and a pleasure.
star star star star star
19 Sep, 2024 by Kira w
I have been leaving voicemails with different case managers since July - not a single person has called me back. Anytime I call the "team" is always not available and I'm sent to vm every single time.
star star star star star
09 Sep, 2024 by Timothy locksey
Working with Patten Title Company was very pleasant. They were able to answer all of our questions and made the closing process a breeze. Thank you, PTC, and thank you Grace.
star star star star star
05 Sep, 2024 by Doug curry
They were organized, fast and very friendly to work with.
star star star star star
03 Sep, 2024 by Sam navadeh
Gave them my clear cut slam dunk case 6/23, its now 9/24 and i have to chase them down for a very small payment. the case manager changes every other month and the attorney doesnt have a care in the world to bring the case to a reasonable conclusion. Theyr excuse is that they cant settle with THEYR OWN medical provider. Same excuse for months.
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09 Oct, 2023 by Ricardo
Muy satisfecho con el servicio que recibí por parte de mi asistente Melissa Cruz y el abogado Pete Weston, atravesar por un proceso de Bankruptcy no es fácil, los nervios de tener que pasar un proceso así lo hacen muy difícil, pero desde el día número 1 cuando visité la oficina y tuve mi primer meeting con Melissa y me explicó todo el proceso en detalle, me calmó y me sentí mucho más seguro de seguir adelante. Comencé el proceso y todo fue muy sencillo y fácil, me mantuvieron al tanto de cada paso y ya hoy puedo respirar nuevamente y estar libre de deudas, 100% recomendado.
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01 May, 2023 by Neramith
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Houston, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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