Top review highlights

AI generated excerpts from the customers reviews
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Pros
As a result of the analysis of reviews about this lawyer, no significant pros were found.
Cons
1
Unprofessional and disorganized conduct, including failing to file paperwork properly, causing delays, and providing poor customer service
“It was not until a month later after the suspension of the case that she delivered the information. Based on this, my family was deprived of gifts this Christmas holidays.”
2
Lack of responsiveness and communication with clients, including failing to provide updates and being difficult to reach
“Never kept me informed. Was very disorganized. Changed legal assistants constantly.”
3
Potential unethical behavior, such as breaching contracts, refusing to represent clients, and allegedly embezzling settlement funds
“This attorney, breached the contract that we had come to agreement with, by stating that she was not willing to represent me anymore. The defendant approached her and sought to discreetly suspend the lawsuit by bribing her, in which I was not aware of. Moreover, due to this bribery she refused to represent me to any further extent. This attorney kept all of the settlement money to herself, instead of returning it to me the rightful proprietor.”
4
Lack of legal expertise and competence, including providing incorrect information and causing issues with legal paperwork
“I found out it was because she didn't have all the paperwork filed. Ovet the next few days, we continued to get paperwork to sign either "as a courtesy" or "as a precaution". On our new hearing date, AT THE COURT HOUSE we were still signing papers because of "red tape".”
5
Overall poor customer service and lack of care for client needs
“Never once did she apologize or take ownership. Finally, our family was called by name. As the judge began reading through the case again, she noticed that some forms still had blank lines in them. We watched Brokaw fill in the blanks with an inkpen. She (the judge) showed signs of being upset with Brokaw through her sighs and eyerolls.”

All reviews

star star star star star
09 Nov, 2023 by Beatrice torres
star star star star star
07 Sep, 2023 by Anahi villaseca
I would like to give a special thanks to Ashley, Valerie, Tyra, and Gisel for helping us out on our case. I got involved in a car crash in September 2022. Ashley & Valerie quickly got to work to help my mother and I get the proper treatment we needed. Then my case was transferred to Tyra & Gisel and they were patient and answered all of my questions. My case has been recently closed and I couldn't be happier. Thank you so much!
star star star star star
05 Sep, 2023 by Debra smith
Excellent choice for representation after a car backed into me. Each person who handled my case was proficient and extremely helpful.
star star star star star
28 Aug, 2023 by Monique hall-thompson
My case is still pending. Beyond ready for it to be over with GOD forbid if I ever get into a accident again I will NEVER use this firm again. My rep Ashely A. Was almost perfect in the beginning. She answered all of my calls and even went as far as speaking with my job management because my accident did happen it a company vehicle. She was Awesome until 1 month in… this happened in May 1. It is now the end of August and I haven’t heard from her since mid June. Everyday I call she is busy and can’t get to the phone. I’ve sent 3 emails and still haven’t received a response from her or anyone who is able to handle my case. I’m BIG on communication and they have failed miserably in that department. Ms. Ashley isn’t actively involved unless it’s the start of your case to give you comfort then BOOM! Leave you high and dry with a million questions! I’m absolutely ready to close my case out. Or I’m moving forward with another Personal Injury Attorney. If I could rate this experience 0 stars then so be it
star star star star star
25 Aug, 2023 by Tailor welch
Thank you for Patricia and Giselle for giving accurate information and always being productive in my case they are so sweet
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09 Oct, 2023 by Ricardo
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
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  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Houston, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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  • Consultation Assessment:
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  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
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  • List of Questions:
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  • Financial Information:
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  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
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  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
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