Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Excellent communication and responsiveness from the lawyer and her staff
“Ms. Franco and her staff respond quickly to all emails and return calls as soon as possible. I was kept up to date on what was going on in my case at all times.”
2
Highly knowledgeable and skilled in family law and child custody cases
“Ms. Franco is extremely knowledgeable and an EXCELLENT attorney. I would recommend her to anyone who wants custody of their children.”
3
Personable and caring approach, making clients feel comfortable
“When we interviewed and met Ms.Franco we liked her and her personality...I feel she is a good person.”
Cons
1
Concerns about billing practices and the firm's motivation to prolong cases
“I feel they purposely prolong cases as well in order to keep billing you unnecessarily.”
2
Lack of clear and consistent advice, with the lawyer making decisions without the client's input
“There was No advice and she even made me sign a bad deal that hurt me, assuring me the opposing can't go back on the deal.”
3
Instances of poor case management and a lack of familiarity with the client's case
“Throughout this time, they showed me time and time again an irresponsible lack of familiarity with my case, faulty communication, questionable billing practices, and no motivation to move the case forward.”

All reviews

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15 Feb, 2024 by Jerome
Ms. Chapa Was Absolutely Amazing. Although It Was A Lengthy Process, Ms. Chapa Kept Me Well Informed Every Step Of The Way. While A Custody Case Can Be Very Unpredictable And Exhausting, Both Physically And Financially. Ms. Chapa Made Me Feel Extremely Comfortable, And Confident Dealing With Said Case. I Couldn't Be Any More Pleased With The Outcome Ms. Chapa Fought For Me To Get..
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22 Jul, 2023 by Diana
I like that their team are bilingual and can help you in spanish and english. My case got resolved as i expected. Thank you Mrs. Laura Franco and your legal team.
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17 Jun, 2023 by Manuel
For a full review of my experience with this office visit https://laurafrancolawreview.com/ I hired the Law Office of Laura Franco on September of 2022 to handle my divorce case. In early April of 2023, I terminated their services for grossly mishandling my case. After billing me, $13, 287.50 this office was unable to even achieve a divorce mediation meeting. Throughout this time, they showed me time and time again an irresponsible lack of familiarity with my case, faulty communication, questionable billing practices, and no motivation to move the case forward.
star star star star star
20 Apr, 2021 by Maritza
Laura Franco and her team are very professional and hard working they made me feel comfortable. I was able to trust them completely with my divorce. Anytime i had a question about the process she and her team were there to answer my questions making me feel secure about my decision. Perfect choice for my divorce
star star star star star
20 Nov, 2020 by Anonymous
When I first met her, she made it look like she understood my pain and would fight for me. But it quickly turn to a money game. I felt like I was on my own through this battle of divorce with my ex wife. There was No advice and she even made me sign a bad deal that hurt me, assuring me the opposing can’t go back on the deal. But they did and she blames me saying I’m the one that agreed to the deal. Like what are you my attorney for? I never felt comfortable with this firm, they make u feel like you going to loose regardless, making u sign bad deals. I feel they purposely prolong cases as well in order to keep billing you unnecessarily. Even one of her employee called my phone telling me he knows I have money somewhere cus his looked through my statements. This divorce case with Laura has lasted almost the whole year. I just got a new lawyer who is a shark in the game and makes me feel so much confidence in myself. Only two weeks with my new lawyer and my case is almost at a close. I can finally see the light at the end of this tunnel. People do your research and read reviews before you hire a lawyer. That’s was my mistake
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Houston, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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