Reviews

Do not hire these individuals if you care about receiving the proper medical treatment and receiving a speedy settlement. Hi, I'm a US Marine, 2003 Iraq war veteran and a Texas Paralegal with a degree in legal studies (law). My age is forty-six, so I've been around long enough to know what's normal business and what's shady business. Their website bio claims they have fifty years of experience, compassion and commitment to their clients. We didn’t experience any of this! Back in August of this year, four LONG months ago, my girlfriend, three-month-old daughter at the time and I were side swiped at a busy Lubbock intersection by an elderly out-of-towner driving a large pick-up truck. After initially speaking to the Malone Legal Group, their secretaries were quick getting us to sign their "Attorney Fee Contract" of thirty-five percent. This was the only time anybody showed any sense of urgency. After that is where the shady and unethical business practices begin. You ever seen the tv series "Breaking Bad" with scandalous attorney Saul Goodman always looking for a quick buck? That's the Malone Legal Group. Without any x-rays or MRI’s, Merritt Chiropractic diagnosed our injuries and cared for them by placing a warm stinky towel while receiving electrical stimulation around our necks for two minutes and then out the door! Good thing for me, the Department of Health Administration paid for my chiropractic care with a real chiropractor. My girlfriend, however, did not receive the chiropractic care she needed. After thirteen total visits, I put a stop to this! I emailed Valeri Malone stating that we were ready to stop treatment and to begin negotiating with State Farm. Within this email, I also mentioned their lack of aggressiveness. She called me immediately, placed me on speaker phone and told me I should do an MRI to get more money. I was thrown off by this because an MRI is usually recommended before a treatment plan by a medical professional. This was the ONLY time any attorney took the time to call us. It took one hundred and fourteen days from the day we hired them to the day we received payment. Just to be surprised with additional expenses we did not agree to like being charged gas money to deposit checks once they received from State Farm. I assure you, you will be better served elsewhere.

Valeri and Matt fought for me when I didn’t know how to fight for myself. They were informative and led me every step of the way. I am very thankful for them.

Malone Legal thank you so much for your time on my case you were on top of things from Day 1 and took care of my needs Thank You!!!!!!

Got my case handled, even with some less than ideal insurance circumstances.

They have worked on my case for 3 years now. I wouldn't suggest anyone else. They've been by my side every step of the way making sure everything was taken care of. Don't know where I would be or would have been without them. Strongly suggest to use their service if you are in need of it. 😊

Always available and willing to help! Credible honest and loyal! This group takes a new client and fights for them like you are family!

I have had a great experience working with the Malone’s, they genuinely care about your needs and seek to see you get the best care as needed. I highly recommend them and thank you Valerie for your kindness and support during my case. And thanks to your staff as well they were very respectful. I would definitely recommend the Malone’s Legal Group!!

I have had a great experience working with the Malone’s, they genuinely care about your needs and seek to see you get the best care as needed. I highly recommend them and thank you Valerie for your kindness and support during my case. And thanks to your staff they were very respectful.

The Malone group was fantastic. They handled our case with great care and made sure we were taken care of. Anna and Valerie are amazing and I would recommend anyone that needs a lawyer to come to them!

My husband and I were in a terrible car accident on February 9th, 2024. The next day, Saturday, I was given Valarie’s information and reached out just to ask questions. Valarie did not hesitate to answer anything I asked and assure us that they were they to help! It was as if a huge weight was lift off us in an instant. Ana, another member of the team, walked us through the paperwork, explained what everything meant, and what to expect. She has been our guardian angel and biggest supporter during this entire process. The entire team continued to reach out daily just to check our progress. I cannot thank the team enough for everything they did for my husband and I. Dealing with lawyers is never easy, but the Malone Legal Group made my experience so simple and smooth that I won’t ever stop praising or recommending them. Thank you Malone group from the bottom of my heart.