Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable and responsive staff who provide clear and concise explanations
“Highly knowledgeable and responsive staff. Clear and concise explanations.”
2
Excellent customer service and personalized attention
“Beyond knowledgeable, always available, and the nicest lawyers I've ever worked with. 10 for 10 recommend.”
3
Streamlined and efficient process that makes estate planning simple
“She took a potentially pain-stalking process and made it simple and streamlined.”
4
Caring and compassionate approach that puts clients at ease
“From the moment I contacted Amy, I knew we were in great hands. From start to finish she was more than gracious, patient, and available to help us.”
5
Transparent and upfront pricing without hidden fees
“Scott's flat rate approach was most appealing, no add on charges! I could call him anytime about my trust and his meter wasn't running, calls are free.”
Cons
1
Some clients experienced delays in communication and responsiveness from the firm
“After the zoom court hearing we never heard from them unless we contacted them for an update. When contacted, Adam's responses could take up to 3 weeks.”
2
A few clients felt they were not treated as a priority, likening their experience to a pro-bono case
“We felt as if we were treated like a pro-bono case. I did address this twice with Scott Anderson but nothing improved.”

All reviews

star star star star star
24 Jan, 2024 by Gina mccurdy
Scott and the 1st Estate Planning, PLLC team are a pleasure to work with. Scott takes the time to explain any questions regarding the trust and is proactive. Everybody on the team is friendly, knowledgeable, and responsive. I highly recommend 1st Estate Planning, PLLC!
star star star star star
14 Jan, 2024 by David quisenberry
We had an uncontested will with 2 property name changes we needed probated. We talked to 4 firms but went with Anderson Estate Planning because I knew Scott personally and felt confident his firm would do a good job, even though they were the most expensive firm we talked to. As you see they have changed their name. We were assigned a lawyer named Adam. They did complete the probate process and property name changes. After the zoom court hearing we never heard from them unless we contacted them for an update. When contacted, Adam’s responses could take up to 3 weeks. He was not always current on the case, giving incorrect status updates. We felt as if we were treated like a pro-bono case. I did address this twice with Scott Anderson but nothing improved. At this point we just hope everything that should have been covered in the process was and cannot recommend them to others.
star star star star star
26 Aug, 2023 by Corky evans
star star star star star
11 Aug, 2023 by Terry prindiville
Excellent personal service! We are very pleased.
star star star star star
21 Jul, 2023 by G g
Andrew and the team at 1st Estate Planning made the whole process very easy. Their explanation of the services and options was great. I’d highly recommend their services.
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