Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent communication and responsiveness
“Amber and Jenily made the process of navigating the after effects of a vehicle accident so much easier. All the medical appointments were set up by them and I was contacted for scheduling very quickly. They are quick to respond and friendly and professional.”
2
Compassionate and caring approach
“Amber C. Macias has been a beacon of hope to me & my family. Her calm and empathetic demeanor offered emotional assistance and support in times of hardship and distress, to myself and those I care about most.”
3
Skilled and knowledgeable representation
“Ms. Amber and her staff (especially Jen) have been nothing but professional and courteous. I was satisfied with my service with Amber being my lawyer.”
4
Fights hard for clients' best interests
“I couldn't have asked for a better attorney. Thank you Amber Macias!!!”
5
Highly recommended by satisfied clients
“Amber is THE best attorney there is, very nice and professional”
Cons
1
Potential unprofessional conduct and lack of focus
“Unreliable and unprofessional in all aspects. Do not hire.”
2
Dissatisfaction with communication and billing
“The only thing I would have like done differently is better communication and specific payment plans verses an open payment plan and just paying by a certain time.”

All reviews

star star star star star
28 Jul, 2024 by Christian rodriguez
She helped me get through my case with flying colors. I appreciate her for everything. ✌
star star star star star
19 Apr, 2024 by Kim thompson
ACM LAW, Amber Macias, has gone above and beyond helping us with many different issues. She is honest, prompt, persistent, and in constant contact with us. I never worried that she wasn't handling our case. We are so lucky to have found her!!!
star star star star star
01 Apr, 2024 by Chelesea sawicki
My experience with Amber was lovely. She has an amazing staff that has the answers to all questions I might have had while she was in trial or out of the office and everyone is super friendly and quick to reach back out. Amber always made sure everything was in order before giving set information and handled things promptly and professionally so that I was completely in the loop (even during periods of long waiting). She was great at keeping a friendly demeanor during the entire process and never treated me as just a job. I was supported through the entire process and in the end, was successful. HIGHLY recommend her. Thank you for everything, truly.
star star star star star
03 Jan, 2024 by Rachel
Sir. Garcia was my attorney on two occasions and he is the best attorney I could ever have. He does what is best for the situation to be resolved in a civil manner.
star star star star star
22 Dec, 2023 by Jose duran
Amber is THE best attorney there is, very nice and professional
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Best lawyers in New Braunfels, TX

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star star star star star
28 Apr, 2016 by Benjainn
We needed someone to fight for us, Jennifer stepped up and dealt with the legal system as I would want it done. She ensured our side of the story was presented in the proper "innocent until proven guilty" manner we needed. If someone you love is in trouble, leave the fighting to Jennifer.
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star star star star star
15 May, 2015 by Bradley
I needed to get my occupational license changed to be able to drive at all hours. Jennifer called me after hours the same day I left my paperwork. I had my new occupational within two weeks, just as Amber, her very helpful secretary, said I would. The recommendation of attorney David Pfieffer proved correct - she is courteous, fast and efficient.
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star star star star star
13 Jan, 2012 by Luke g
I used Jennifer to get a ticket that had gone warrant dismissed. She has handled it very well. I deal with lawyers all the time in my line of work and would recommend definately recommend her if you have any issues in New Braunfels
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star star star star star
07 Mar, 2023 by Justin
Lance was amazingly competent and compassionate. He answered every call I made to him. He also called me to communicate and make sure that everything was going well. I cannot imagine a better attorney and I would highly highly reccomend him.
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star star star star star
24 Nov, 2022 by Nicholas
Outstanding attorney. I’ll have Lance on retainer for the rest of my life. He is well versed in a plethora of law related matters. Lance is attentive, judicious, punctual, timely and an intellect. I’d recommend Lance to anyone.
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star star star star star
09 Feb, 2016 by Charles
Our case was a weird case. Well, maybe more crazy than weird. Jennifer was AMAZING! She worked with us and listened to us even though we probably annoyed her with as much as we called and emailed. She was so professional and she went above and beyond and helped us get what we needed done. We continue to work with her to get even farther. I mean she helped us get my son out of the situation he was in and even though it was lengthy, and sometimes ridiculous, she was there to help. Thank you so much Jennifer!
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star star star star star
27 Apr, 2015 by Ronald
When she was hired she immediately took action and continued to be professional, effective and communicative through the entire process. She was strong as required and , she also had a sense of humor. Responses to questions were timely and complete. When she had to do research she did and responded accordingly. She made me think that one could actually like and respect a lawyer.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of New Braunfels, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.