Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable and experienced in family law matters, including divorce, child custody, and child support
“He is extremely knowledgeable when it comes to Texas law and makes the most of his (and your) time.”
2
Provides personalized attention and care, treating clients like their only priority
“He treated you like you were the only client he had at the time.”
3
Communicates clearly and keeps clients informed throughout the legal process
“He explained just how the process would take place and how long it would take to beat.”
4
Achieves favorable outcomes for clients, even in difficult cases
“My case went extremely well even though the other "party" was not being very cooperative.”
5
Maintains a professional and calming demeanor, helping clients through emotional situations
“He has a calming demeanor, that helped during this emotional event.”
Cons
1
Can be difficult to reach at times due to being busy with court appearances and other client matters
“Every now and again he may be hard to get a hold of (usually tied up in court, mediation, etc), but don't worry, he always return calls in a timely matter.”
2
Billing and costs may be a concern for some clients
“o specific quotes found related to billing or costs, but this was not a common theme across the reviews”

All reviews

star star star star star
03 Jul, 2024 by Jon
My first experience with Mr. Franks came at the referral of our family attorney, and boy let me tell you was it a home run from the start. Immediately from the start I could tell this man was very organized and prepared, this divorce was a very stressful time for me and he made all that disappear from the very beginning. I would "STRONGLY RECOMEND" Mr. Franks services to anyone who may be in need of them, rest assured you will be in great hands, if I could give more than five stars I would.
star star star star star
02 Jul, 2024 by Beth
I was so pleased with Mr.Franks’ services. He was professional and personable. His knowledge of the subject matter with both previous experiences and the written laws was exactly what I needed in my property ownership dispute. He explained things clearly in layman’s terms and was so patient. I will highly recommend Mr.Frank’s services!
star star star star star
26 Feb, 2024 by Jane
Mr.Franks handled my divorce. He was professional ,personable and helped me through a very difficult time. He handled any situation that would arise so well. He took care of everything needed to get the divorce settled , documented and done!! My good friend recommended Mr. Franks and I am so thankful for all he did!! Thank you!!
star star star star star
15 Feb, 2024 by Victoria
Mr. Franks and his Paralegal, Toni, were extremely professional, paid close attention to detail, and went above and beyond to learn every aspect of the case to ensure a successful outcome. I highly recommend Mr. Franks, and look forward to working with him again using his Contingency Planning services.
star star star star star
16 Aug, 2022 by Anonymous
Took care of my divorce quickly, was very professional and easy to communicate with. Anyone dealing with a divorce needs to reach out to Mr. Franks.
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star star star star star
03 Oct, 2014 by Anonymous
Ms. Chiang has helped me with my case at the VA and was able to secure the benefits and medical treatment that I earned. She will see everything through and ensure that claims are properly navigated through the complex legal system at the VA. I would recommend speaking to her before risking getting stuck in any one of the many pitfalls at the VA.
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01 Jun, 2015 by Kelley
My family has used Ms. Cook in a couple of legal matters and she has ALWAYS provided exceptional service. She is compassionate, intelligent and did an excellent job making sure we had all the information pertaining to our cases. We HIGHLY recommend her for any of you legal needs.
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05 Apr, 2020 by Anonymous
Kathy Johnson helped me navigate through a contentious custody modification. Kathy's knowledge and expertise helped secure a favorable result for my children and me. I whole-heartedly recommend Kathy Johnson for any family law related matter. She was there for me every step of the way, answering my questions and advocating for me. I am grateful for Kathy's excellent strategy, advice, and unwavering commitment to my children's best interests.
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20 May, 2019 by Anonymous
Took on my case with such kindness that it made the long process much easier to handle. Great at explaining what I needed clarification on and on what steps or options I had to make decisions on. Will definitely be referring others to her office!
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Richmond, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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