Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Shawntell Mckillop is a different breed of attorney who puts her clients' interests ahead of her own financial gain
“She lost an opportunity to put together divorce papers and make quick and easy money, and put our interest ahead of her revenues.”
2
Shawntell is known for being friendly, outgoing, and providing a calming presence during stressful legal proceedings
“She's cool! Very friendly, talkative and outgoing. We definitely need more attorneys like her, and the demand is obvious.”
Cons
1
Shawntell can be difficult to reach and may not be as responsive to client inquiries as expected
“I would attempt to reach he”
2
Shawntell may not always be as prepared or diligent as expected, potentially leading to poor outcomes for her clients
“She had also informed me that going to prison was inevitable and there was nothing she could do about that but would attempt to get me less time.”
3
Shawntell's office staff can sometimes be perceived as having a poor attitude and being unhelpful
“Her secretaries act as if they are irritated if called to often and have nasty dispositions.”

All reviews

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18 Mar, 2022 by Anonymous
When you begin to consider hiring Shawntell, do your fair share of digging and realize that as she has gotten older she continues to do a poorer and poorer job at representing people. I retained Shawntell with the expectations being high. She talks a very big game, bashed the courts and all of their parts, the police department, and tries to reassure you she is the best for the job. Truly, she is only there for the money. From the beginning of my legal proceedings she was impossible to reach. I would attempt to reach her 2-3 times a week and would get in contact with her receptionist at best. Her para legal Emily was also extremely hard to get ahold of. Emails would go unanswered and phone calls often send to voicemail. When I would get ahold of Emily she would inform me that Shawntell was working tirelessly to resolve the issue and that I would hear from her soon. After releasing Shawntell as my attorney and hiring another attorney the truth came out. My new attorney had informed me that Shawntell had barely requested the discovery of information from the courts 4 months after my initial arrest. She had also informed me that going to prison was inevitable and there was nothing she could do about that but would attempt to get me less time. My new attorney got me probation. Long story short, don’t waste your time/money or risk your freedom.
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26 Oct, 2016 by Paul
From the 35 thousand foot view, I'll gladly put this into perspective. Shantell has qualities that other attorney's generally don't have, and those qualities are attractive. The scarcity of an attorney like her in San Angelo have sent demand for Shawntell soaring. I don't doubt she has too much of a work load. Her fees are reasonable and it's not easy to find an alternative, for people who value what she is best at. When I first hired Shawntell in 2011, her business was rapidly picking up. Her attractive qualities have brought in many more clients. I don't expect to text her small questions, like I did then, getting responses to time-critical problems nearly instantly, not to say I can't contact her in an emergency when emotions are running high and I need quick legal advice. As an example, my wife and I both went to an appointment with her. My wife was seeking an amicable divorce. Most attorney's jump at the chance to make money and tend to follow the green and recommend legal actions that stir up conflict. They cash in on family law conflict. Shawntell wanted to know what counselors we had been seeing, how well they helped us and recommended, from her experience, the best counselor in San Angelo. She lost an opportunity to put together divorce papers and make quick and easy money, and put our interest ahead of her revenues. We're still married. On another case, wife and I to hired a separate 1st year attorney to assist us in fighting a custody modification against my former wife. I asked Shawntell to assist as a second opinion to help guide our strategies with her experience. She agreed, and even participated in court proceedings. Not many attorneys would do that. Shawntell is a different breed of attorney, and she doesn't come across as the attorney that make you feel like your world is ending amidst desperation and despair. She's cool! Very friendly, talkative and outgoing. We definitely need more attorneys like her, and the demand is obvious. The other reviews may have it right, but there is a lot more behind her success than those stories. Consider what I've said here. Shawntell may be exactly who you are looking for.
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17 Mar, 2016 by Georgia
I was represented by Shawntell Mckillop in a custody case against my physically and verbally abusive ex who is my son's father. She helped me a little during the hearing for the temp orders. After the temp orders hearing ended, she informed me that she had represented my son's aunt in her custody hearing which would be a conflict of interest. Between the temporary and final hearings, I attempted to contact her several times regarding my son's dad's family breaking the orders and she would never return my calls. During the final orders hearing, Shawntell didn't do anything she said she'd do and after the hearing was over, I found out that clauses were put into the final orders that I was not made aware of until after the orders were finalized. It seemed a lot like she was working for the other side after the temp orders hearing. I have since been afraid of hiring a lawyer because I fear going through another experience like I went through with Shawntell.
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17 Jun, 2015 by Anonymous
Mess-up, after mess-up! Horrible record keeping. They will lose half the supporting documentation they request including sensitive information (copies of SSN). She is so overbooked she is unable to keep simple facts about your case straight! It is impossible to get in contact with her & when you leave a message no one will ever contact you back. I have waited for a call back for over a month(checking in once a week) & and never received a call. And to top it off she neglected to write my final decree with the agreed upon terms!!! Absolute incompetence!!!!!
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21 Feb, 2015 by Anonymous
I paid for this attorney and she was late to court. Was not prepared and had nothing planned for a strong defense. She was still my attorney a year later and I was unaware. She is my current attorney and she has not responded to my calls since before Thanksgiving 2014, even with her secretaries assurance. Her secretaries act as if they are irritated if called to often and have nasty dispositions.
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13 Aug, 2015 by Anonymous
She might be expensive, but she leaves no stone un-turned. She makes sure every aspect of your divorce and property is taken care of. She's blunt, but very factual. Best divorce attorney in this town!
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18 Dec, 2019 by Paul davis
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26 Jul, 2016 by Anonymous
James was very detailed and did a great job explaining what we should expect and what was going to happen. He made the whole process very comfortable and stress-free when it could have been the complete opposite. My family is very appreciative of the help we received from James and feel extremely fortunate to have had him represent us. We would highly recommend him!
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16 Feb, 2016 by Anonymous
Mr. Skinner was a great help working on my mothers estate. It was done in a timely matter.
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11 Feb, 2016 by Tanner
James is very professional and extremely easy to interact with. He took care of my business needs in a timely manner while keeping the lines of communication open. James has great customer service and has a knack for explaining technical lawyer jargon in layman's terms so it's easy to understand.
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