Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent legal representation and expertise
“Valerie is amazing and has been supportive through the worst time of my life. She truly understands what I've dealt with and given me the guidance I needed in the worst time of my life.”
2
Compassionate and caring staff
“The entire staff were professional, compassionate, and caring. Mr. Ritchie heard my story, really heard it, and from that moment, he and the firm advocated tirelessly on my behalf.”
3
Responsive and communicative
“Valerie was incredibly patient and kept me informed every step of the way, making sure I understood the process and felt supported.”
4
Successful case outcomes
“Because of her dedication and expertise, my case was dismissed.”
5
Personalized attention and treatment like family
“Mr. Ritchie and his law firm showed a deep understanding of my personal situation and demonstrated empathy throughout the legal process. This helped me a great deal to get through this difficult time.”
Cons
1
Lack of communication and responsiveness
“My phone number was blocked I called from other numbers they block them as well. Unresponsive staff unless its about billing you.”
2
Disorganization and potential bias
“Mr. Derek Ritchie's disorganization and apparent bias towards me never returned my phone calls nor emails.”
3
Misleading information and broken promises
“Mr. Derek Ritchie stated he knew the Judge in courtroom 307 also that his neighbor was best friend with the Judge in 307 and would have my grandson back in my home in 6 months. If not we would do a press conference! Which never happened”
4
Excessive billing and nickel-and-diming
“When I received a copy of my file he had only file one motion and respond to letter from the other parties. Mr. Derek Ritchie's disorganization and apparent bias towards me never returned my phone calls nor emails.”
5
Lack of effort and poor case management
“Never use evidence in court resulted in additional delays and expenses I received invoices stating I had paid other seniors attorney. Who were working on my case!”

All reviews

star star star star star
10 Sep, 2024 by Janelle campos
Just spoke to this law firm, I would not reconnect this law firm. Stay far away. Their first duty is to the court, if a judge tells any one of their lawyers not to wear a certain suit again they will bend over backwards. Their duty is not in the best interest of the child but to the court first! Do not hire this firm, they will not argue your case in court. They will let the judge violate your rights and help them do it. When I heard this from their attorney during the consultation I immediately asked where is the duty to your client and the best interest of the child? She hung up. When a lawyers says their first duty is to the court that means you should run! Don’t be to quick to hire an attorney, look around ask questions because lawyers like these will backstab their clients!
star star star star star
31 Aug, 2024 by Josh enriquez
star star star star star
28 Aug, 2024 by Jenai dalbert lewis
I can't express how grateful I am to Valerie for her exceptional legal representation. She was incredibly patient and kept me informed every step of the way, making sure I understood the process and felt supported. Throughout my case, she was not only professional and knowledgeable but also genuinely sweet and caring. She truly believed in me, and because of her dedication and expertise, my case was dismissed. If you're looking for a lawyer who will go above and beyond for you, Valerie Hedlund is the one to trust. I highly recommend her to anyone in need of legal assistance.
star star star star star
23 Aug, 2024 by Candice bonney
I just wanted to leave a follow up review that Jose Ibarra is still waiting on a response about his case. He has emailed, called and left messages. What a waste of money for an attorney that doesn’t follow up and follow through for their clients.
star star star star star
20 Aug, 2024 by Dashira ramirez
I could honestly say Mr. Ritchie and Ms.Vanya safe, me and my family and especially my insanity . I honestly don’t know the correct words to show my appreciation towards this law firm because it’s beyond words how thankful I am for them . All of them made us feel like family specially my girls like to be around Mr. Richie because he took the time to talk to them and asked her any questions they had that didn’t have nothing to do with the case. He never rushed them. And he will make jokes and laugh at their jokes towards him . That was important to me that was another example of them being a family environment .Their team is amazing including a lady named Vanessa there’s times that I had questions or concerns and she tried her best to give me answers or help me through my thoughts . Including her and the team all show compassion towards my situation. I never felt judge or talked about after walking out of it. Never underestimate a paralegal because let me tell you, Vanya did her thing and she also showed up for me as a mother and a woman. even on weekends or night she will reach out to me to make sure everything was OK and how my visits were going. And trust me she had to calm me down plenty of times and walk me through the situation . Mr. Ritchie and his law firm showed a deep understanding of my personal situation and demonstrated empathy throughout the legal process. This helped me a great deal to get through this difficult time. another big thing for me was since day one my team always stay the same if Mr. Richie couldn’t contact me or make it to any hearings it was Vanya but trust me he was always in the loop and was always pressing, even though he wasn’t physically there. So I really appreciate that he didn’t have me deal with different people. I really wish I could find the correct words to show them how much I appreciate them and how much impact they made it in my life and they’re not replaceable. hopefully I will never be in a situation like this again but if I am or in any trust me, I will be contacting them. I sure will be recommending this law firm to friends,family or anyone who needs a team that will be willing to fight the world for their wants and rights. Thank y’all again.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of San Antonio, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
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  • Financial Information:
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  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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