Reviews
Overall rating
Arnece roberts
23 Dec, 2024
If I could give 0 stars I would. Absolutely THE problem when it comes to attorneys this day and age.(maybe it’s just with men). If you want a game where you're being strung along and billed forever playing the rollercoaster game with you and your children's life instead of evidence being presented in a costly/timely and empathetic manner THIS IS YOUR GUY. Mr. Bancroft, i just got off the phone with you where you hung up on me stating that I’m threatening you. Get over your ego and realize that your business as a practicing attourney needs realignment. I wrote you about a standing invoice you provided totaling to less than the amount that Ive paid to you months prior with no response. After speaking to your paralegal, then being transferred to your “billing dept.” and speaking to them I was provided with a newer invoice…..with newer charges, where whomever was working before had originally just simply “forgot to send me the invoice”….what a convenient coincidence. After speaking with her, I was transferred to you where I had a conversation with your ego. Well, from the little guy(s) down here Mr. Bancroft, do whats right and fabricating invoices to skip out on paying balances owed on any moneys paid to you for the services that you DID NOT PROVIDE are just not that. Client paid $1750 in retainer fees(half of your 3500 to get the case started) and had to chase said attourney down for enquiries with little to no communications outside of ones that were initiated by me/client, INCLUDING in person conversation with YOU where I unexpectedly paid a visit to your office in August after I could not successfully contact anyone and asked about a status of my case. You did not recall my case by name until we went to your office and you searched my name.(keep in mind, this is three months after contracting). Attourney invoicing per attourney-client portals all state work for balance of $753, with latest payment from client being $631 in October.(this never happened, only payment made was the initial one and didn't make another due to subpar and in my opinion MALPRACTICAL, I'm aware that isn't an official word, service). After a few months of calling and majorly being placed on hold, back and forth’s with promises of returned calls or motions with paralegals, multiples of them and finally being frustrated with the reality of paying an attourney and not being fought for……while fighting a vindictive situation with my children as a GREAT DAD I asked for an explanation stating that if I did not hear anything as ai had been I wanted to discontinue services and be refunded via message inside of the client portal, I THEN was given a response…..but not with accountability, not with a plan of action, not to communicate any valuable evidence or structured plan of action, but to speak downward of me on the “dismal” months of non-payment……….ultimately this attourney demanded I paid him his past due amount, in addition to totals for mediations that hadn't even been had yet to avoid him WITHDRAWING. Needless to say I attended the mediation PRO SE, paid the mediator directly. I’m now on maximum state mandated child support and standard visitation for the children I equally raised because the relationship did not work out with their mother…finally divorced none the less. All of the evidence in the world to fight that good fight never presented, never saw a represented court setting, money just wasted and thank GOD I demanded a standard or it could have been MUCH MUCH worse financially. Contracted with this attourney on 5/24/2024….attourney withdrew as of 11/5/2024, yet they have still attempted to withdraw payment from my bank as of latest, 12/19/2024…….this was my SECOND attourney over a course of what I recall as a 3 year nightmare……I can confidently say, this is whats wrong with the family law system! Will edit with photo documentation when I have time.
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Colton king
22 Dec, 2024
My wife and I had to deal with CPS so we hired Valerie to represent us, and we are so happy we did! She laid out a plan, kept us in the loop, and got us through the case with a favorable outcome. Well worth the money! Thank you so much!
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Debi campbell
17 Dec, 2024
Mr. Butler and his amazing paralegal, Lydia, represented me in a divorce case and from start to finish were amazing from start to finish and every moment in between! I have zero regrets about hiring them and I could not recommend them more!
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David mitchell
17 Dec, 2024
After 38 years and 5 months i received my first child support payment Thanks to the Marvel Law Firm of San Antonio, TX
David L. Mitchell of Iowa
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Pamela payan
05 Dec, 2024
Represented me in an auto accident years ago, I always recommend them to friends. Were extremely helpful through the years long process and won my case for me.
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Suzanne kramer
19 Nov, 2024
Karen Marvel is one of the most respected and brilliant family law lawyers in Texas. She truly cares about her clients and will always go above and beyond for them.
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Michael jr
08 Nov, 2024
After my son fell victim to medical malpractice I reached out to several attorneys. Once I spoke to Tapas, he was very confident that he would be able to hold The person responsible, accountable. Despite what we went through, Tapas immediately assured us that he would do his best to help our family out. From beginning to end, he was amazing, not only with his expertise in law, but as a human being, he went above and beyond to make us feel like we were special and that we did not deserve what happened. He is just an amazing attorney and overall an amazing person with a huge heart. I will recommend him and always will remember him and how he fought for us in our corner from beginning to end. Thank you so much, Tapas.!
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Laura alexander
03 Nov, 2024
As my case is ongoing and I cannot speak to the details, hiring Derek Ritchie was one of the best decisions I made during an emergency family crisis. Everyone in his office made an unpleasant experience tolerable. I felt safe and comfortable letting Mr. Ritchie represent me and my daughter during a litigious, high conflict case I was forced to be dragged into. I would get rattled by opposing council false accusations and had evidence to prove it was false but I was still shaken someone would make such false claims and Mr Ritchie and his team Vanya and Andrew were very calming and confident. They were very compassionate and I never felt rushed or like I was just another docket number on the list for the day. They have been more than helpful and I have recommended them to anyone looking for an attorney. They have been wonderful advocates who used my merit and evidence to plead my case and I am grateful my dignity was restored and maintained once they took over.
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Lizzette west (lizzylovezyew)
24 Oct, 2024
I can’t recommend Matt Allen highly enough! From the moment I engaged him for my case, his professionalism and caring demeanor set him apart. Matt took the time to thoroughly understand my situation and made me feel comfortable discussing my concerns.
His communication was exceptional; he kept me updated at every stage and was always available to answer my questions, no matter how small. I truly felt like he was in my corner, advocating for my best interests.
What impressed me most was his genuine empathy. He not only addressed the legal aspects of my case but also took the time to understand the emotional impact it had on me. His ability to balance professionalism with compassion made a challenging experience much more manageable.
With Matt’s expertise and support, I felt secure and confident throughout the entire process. I couldn’t have asked for a better attorney to guide me. Thank you, Matt, for your outstanding service!"
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Lizzette west (lizzylovezyew)
24 Oct, 2024
I highly recommend this law firm! A friend referred me, and from my very first conversation with Neil, I felt confident I was in great hands. He took the time to understand my situation and set the tone for a supportive experience.
Matt took charge of my case, and his professionalism and compassion truly stood out. He was always available to answer my questions and addressed all my concerns with patience and clarity. I appreciated how he kept me informed at every step, ensuring I knew what to expect.
What impressed me most was Matt's genuine commitment to my well-being; he made me feel secure and understood throughout the entire process. I felt like I was more than just a case number to him. His dedication and expertise made a challenging situation much more manageable. I couldn’t have asked for better support, and I’m incredibly grateful for the exceptional service I received.
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Ronald becerra
15 Oct, 2024
I had the privilege of working with Valerie Hedlund and the team at Law office of Derek Ritchie during a challenging time. From the outset, they demonstrated exceptional professionalism and expertise in criminal law.
Their communication was clear and prompt, ensuring I understood every step of the legal process. Valerie Hedlund took the time to listen to my concerns and provided thoughtful, strategic advice tailored to my situation.
The team’s dedication was evident, as they worked tirelessly to achieve the best possible outcome for my case. I felt supported and informed throughout the entire process.
I highly recommend Derek Ritchie and his team to anyone seeking knowledgeable and compassionate legal representation in criminal matters.
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M lind
11 Oct, 2024