Reviews

I hired Ruiz law firm to handle my case based on the seemingly good online reviews. My experience of working with this firm however proved this was a terrible decision. The way they handled my case was disastrous and caused me more pain than the legal issue itself. The biggest problem that infested this firm was lack of professionalism, including poor legal practice and almost none client care. Before signing the Retainer Agreement, I interviewed Ruiz. He seemed attentive when listening to me and asked questions about my case. He took notes on a yellow pad. This meeting left me with a false impression that Ruiz would take good care of my case, keep me informed and updated, and fight for my interest. It turned out, during the entire period, Ruiz barely communicated with me. Emails and voice messages were left with no responses. Setting up meetings with him was nearly impossible. For people seeking help from attorneys, it is reasonable to expect legal help and some education about the legal matters related to their cases. Ruiz gave me no updates, not to mention providing any information that helped me better understand my case. He struggled to have full knowledge of my case. Ruiz was ill equipped to handle the documents sent to him and interpret them in a way that could help him in this case. He simply asked his assistant to print them out and put in a binder. The yellow pad from my first interview with him was the only source he ever referred to in several important occasions afterwards. Ruiz didn't provide me with any legal advice on what strategy I should use to win the case. Ruiz failed to demonstrate his slightest care for my case. Candy Ryan was delegated to process my case. Her inability of deliver what she promised made working with this firm even more frustrated and painful. Candy seemed to be either a pathological procrastinator (if not a liar) or knew how to take advantage clients' trust on her words and promises. She delayed processing and filing the paperwork for no reason, and dragged my case on for several extra months, which were absolutely unnecessary. When checking with her, she either ignored my requests or gave me deadlines that she never met. Due to her procrastination, I ended up with significant financial loss in my case. Frustrated by her delays, I had no choice but to figure out how to handle some paperwork myself. It turned out the time required was minimal and was not complicated at all. Due to the chaos and unprofessionalism of this firm, one critical document was filed even without my signature. I wish I could have known Candy has criminal record, as other reviewer disclosed. Nobody will entrust a person who has criminal background to handle their legal case. Other two staff, Michelle and Stacy were equally incompetent and rude. If this review is not convincing enough, an additional telltale sign of this unprofessional firm is to look at the responses they used to post to those poor reviews. Based on my experience, I strongly advise against hiring this firm.

George is a great professional who is honest, trustworthy and knowledgeable. He is an effective communicator. Best of all a lot of the process is streamlined via the app which allowed me to send documents when I was not able to make it Thank you George

George and his staff are amazing. They did a great job handling my case. Everyone from the front office, to his paralegal Candy and of course George were always ready to be there for me. I appreciate all that he and his staff did with my divorce case.

Mr. Ruiz provided exceptional service during my legal process. The staff was very attentive and followed up promplty on my concerns and questions. I would definitely recommend this office for legal assistance.

Couldn't ask for better great job! Highly recommended!

I would like to say that Mr. Ruiz is a very professional, courteous , caring, considerate and exceptional in his passion for the job he does for his clients. I recommend him to anyone needing a lawyer.. He is the best at his profession.

George answered all my questions even without having an appointment. I highly recommend his services! Thank you!

Attorney Ruiz and his staff were very efficient and great.

George Castillo is by far one of the best lawyers out there. extremely professional and knowledgeable from the consultation through the entire case. easy to reach and always sincere and honest. Always thinking in your families best interest. I recommend him 100%.

George has aided me with multiple legal questions and always is very prompt with his responses. Very professional and reliable!

George Ruiz responded back to me after his office hours and was able to give me the advice I needed. Mr. Ruiz was extremely comforting when explaining to me how custody of my kids might go and options for me to consider, I would absolutely reccomend!