Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
The firm provides excellent legal representation with highly skilled and experienced attorneys
“Attorney Crystal Pacheco is amazing. She is extremely knowledgeable, answered all my questions, and was very easy to communicate with. I trust her judgement and skill.”
2
The staff, including paralegals like Alma Burcham, are knowledgeable, dedicated, and go above and beyond to support clients
“Alma Burcham is a great paralegal. She has a vast knowledge of family law and is always helpful and kind. Having Alma on your team is a great asset to any family law situation.”
3
The firm is known for its compassionate and personalized approach, treating clients like family
“Attorney Crystal Pacheco treated me like family, with love, care and the utmost respect. She always responded no matter what time it was. She never left me to worry.”
4
The attorneys at the firm are skilled negotiators and effective advocates, achieving favorable outcomes for their clients
“Attorney Gee presents her cases with both firmness and respect for all parties. She is dignified and determined in the courtroom.”
5
The firm provides excellent communication and keeps clients informed throughout the legal process
“They never left me to worry. My people, when I say I was in a whirlwind of trouble and my voice was not being heard, Attorney Crystal did her job and never gave up!”
Cons
1
Some clients felt the firm's fees were too high for the services provided
“WARNING-LONG REVIEW - Attorney House is extremely helpful. I didn't expect the owner of the firm to be as accessible as she was but she made time on her personal cell phone which blew my mind. This is truly the Saks 5th of law firms. They are GOOD but they NOT cheap.”
2
A few clients had concerns about the firm's communication and responsiveness, feeling that their needs were not always prioritized
“I was not left wondering what was happening next because they told me which helped soothe any anxiety. They have a client portal where the staff is always accessible.”

All reviews

star star star star star
07 Sep, 2024 by Roberto de saro
Received an invoice from this law firm without ever speaking to a representative.
star star star star star
20 Aug, 2024 by Chris tovar
I was very fortunate enough to work with this Law Office as a resident from another town during my case. Counsel C.Pacheco, was absolutely professional and represented my case in the best interest of my family. Provided timely feedback and offered advice that would be beneficial for both parties. I would highly recommend Tess House Law, PLLC and the great team. If you ever find yourself needing an experienced, empathetic, and supportive team, this is your group! Thank you ALL! Respectfully CT
star star star star star
31 Jul, 2024 by Thefirstdarrin reyes
Attorney Crystal Pacheco, what an amazing and prudent woman she is. When my life was in awe, mine and my Wife’s faith was being tested, and everybody I sat in front of told me to just give up, I made a call to colleague of mine who referred me to Tess House Law Firm. Quickly I was in contact with Attorney Tess, she is a sharp woman I say, very sharp. She heard me out and appointed me to Attorney Crystal Pacheco. I had the pleasure of expressing my concerns with Attorney Crystal Pacheco and she said, “Don’t worry Darrin we will fight and fight! I’ll fight for you as if I was fighting for my own” and she did just that! She stayed steadfast and worked diligently. She never treated me as a client, she treated me like family, with love, care and with the upmost respect. She always responded no matter what time it was. She never left me to worry. My people, when I say I was in a whirlwind of trouble and my voice was not being heard, Attorney Crystal did her job and never gave up! Jessica Goodman was also an awesome individual to work with and she did and does a very very good job in all she does. Attorney Gee, don’t be fooled by her awesome personality, she will also handle her business! When I say Tess hires “the best in the business” I mean it! Most importantly, we all give thanks to the Grand Architect of this Universe, God, the man Himself who sent His only son to die for us. This firm is unbelievable, they are crafted and hand chosen By God himself! When our life was in awe, Attorney Crystal turned it into pure rejoicing! Sincerely. The Reyes Family
star star star star star
11 Jul, 2024 by Jamell collins
I am extremely happy with Tee House Law! Attorney Gee was excellent! I’m extremely grateful for her assistance with my case!
star star star star star
30 May, 2024 by Nancy giles
The Tess House Law Team is dedicated to their clients and to the community. They are compassionate, without shying away from telling you what you need hear to get the best possible result for your case. Wonderful people and firm. Highly recommend.
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26 Sep, 2016 by Josephine
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26 Jul, 2016 by Jacquelyn
I was very concerned about what attorney would represent me. I wanted and attorney that would they be fair and understanding to my case. I was driving up IH35 and saw a billboard with Joe Gonzales picture and phone number. I decided at this time I would like to schedule a meeting with him to discuss my case. My first meeting with Joe was professional and honest, he allowed me to discuss my side of the story without judgement. He listened attentively and made sure I understood the pros and cons to include the direction we should take to ensure I received deferred adjudication. Each time I was given a court date he was present and ready to go. Joe Gonzales met with the DA's office and negotiated the best deal for me. During the whole process I trusted Joe and he had my best interest at heart. Joe keeps you informed and he cares more about the client and the outcome. I appreciate all that Joe did for me and my family, he is one of the best attorney's in San Antonio. Thank you Joe for everything......your more than an attorney your a friend!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
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  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
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  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of San Antonio, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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  • Disciplinary Record:
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    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
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    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
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  • Pen and Notebook:
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  • Budget Constraints:
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  • Openness and Honesty:
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