Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyer is knowledgeable and discusses all options with the client before making decisions, showing they have the client's best interests in mind
“She is very knowledgeable. She discusses all of your options with you before you make decisions and really has your best interest at heart.”
2
The lawyer's staff is responsive and returns calls promptly if the lawyer is not readily available
“Her staff returns all of my calls if they're not readily available.”
3
The lawyer works hard to get things done and the client is hopeful about the case outcome
“Kelly Matthews is working hard to get things done and I pray for us to win this case.”
Cons
1
The lawyer's firm failed to fulfill their promises, such as filing paperwork, arranging doctor appointments, and keeping the client informed, leading to missed deadlines and the client being left without representation
“After signing with the firm I was told that they would take care of every aspect of my claim. They said they would file all paperwork with the state, arrange for an appointment with a doctor that they know would look out for my best interest, & they would make sure to keep me updated every step of the way. Needless to say that never happened.”
2
The lawyer failed to communicate with the client, often not returning calls or responding to messages, leaving the client in the dark about the status of their case
“I have left numerous messages for Kelly Matthews fo”
3
The lawyer dropped the client's case just before a crucial hearing, leaving the client without representation at a critical time
“Kelly Matthews send me a withdraw letter stating I have degraded her and her staff. So now I have no representation for my upcoming hearing in one week and she is still going to receive payments out of my workman's compensation!!!”

All reviews

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16 Mar, 2016 by Anonymous
I had a Workman's comp case with Kelly Matthews. We won our hearing after my claim was denied by Zurich Ins. However, I have a contested case hearing in one week. I have left numerous messages for Kelly Matthews for 3 weeks she has not returned my calls. My Doctors office has been emailing regarding what information to send to Kelly Matthews to assist in the upcoming hearing and AGAIN she has failed to reply. I made my last phone call and advised her paralegal how dissatisfied I am with no communication and a huge upcoming hearing. Kelly Matthews send me a withdraw letter stating I have degraded her and her staff. So now I have no representation for my upcoming hearing in one week and she is still going to receive payments out of my workman's compensation!!! Beware of this attorney who will drop you but not your money when you need her the most!
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11 Dec, 2015 by John
We hired Kelly Matthews to work on behalf of our granddaughter. An appointment was made promptly and we were introduced to Kristen Hunter who became my granddaughter's attorney of record for what has turned out to be a very difficult Worker's Compensation case. Ms. Hunter has worked tirelessly and won a very difficult hearing in favor of our granddaughter. The situation is still fluid and this firm has met our legal needs and continues to do so.
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10 Dec, 2015 by Tina
I tried for over a year to handle my own claim. It was extremely trying and time consuming. Once I realized that surgery was my only option, I decided to reach out to an attorney to help me through the process. I am so very glad that Ms. Matthews was recommended to me. I traveled over an hour to her office and it was very worth my time. Ms. Matthews was always very attentive, professional and responsive. I am pleased to say that she just helped me finalize my case which ended on a positive note. I would highly recommend her to anyone in need of legal assistance.
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10 Dec, 2015 by Anonymous
They were very knowledgable with the workers compensation process. Anyone who has been through it knows how difficult it is in Texas. No one wants to pay for legal fees, but without their help I would get nothing. Matthews & associates help you find the needed medical treatment and assistance. They help walk you through the never ending legal headache created by the department of workers compensation.
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10 Dec, 2015 by Lynelle
I have been working with Kelly A. Matthews office for over a year and I have always been treated with the utmost respect. They kept me in the loop with everything on my case so I always knew what was happening. I thank them a million times for all of their help.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of San Antonio, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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