Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent communication and responsiveness from the law firm
“They always kept in touch with you and Mr. Cantu is a lawyer who does attend to his clients directly with any questions or concerns you might have.”
2
Personalized and caring service
“They made me and my family feel valued and cared for.”
3
Successful case outcomes and high client satisfaction
“They got me more than what I asked for.”
4
Professionalism and expertise of the legal team
“Very professional and experienced lawyers.”
5
Strong commitment to clients' best interests
“They did all the heavy lifting and they made me and my family feel valued and cared for.”
Cons
1
Occasional issues with responsiveness and follow-up
“They called back and answered my questions. They took some info and were supposed to get back with us. Haven't heard back. It's been a week.”
2
Rude or unhelpful staff
“Rude staff ladies… I know it's the end of your shift but when people are in distress and wanting help, this is how they get treated.”

All reviews

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20 Aug, 2024 by David j nunez
This firm far exceeded my expectations. From beginning to end, the communication was excellent and I cannot say enough about their service. Erika, your customer service was exceptional throughout the process and I appreciated your guidance and patience along the way.
star star star star star
07 Aug, 2024 by Jenfenti
Where do we even begin. From the very beginning Mr. Cantu was extremely knowledgeable and professional. He took the time to listen and walked us through every step of the lawsuit minimizing the stress of the entire process. His communication throughout the process was exceptional and he was always prompt to respond to our inquiries. The outcome of our case by far exceeded what we originally thought we might accomplish which will help to move on from the accident. Thank you, Cantu Law Firm, for taking care of us and putting our needs first. We would highly recommend anyone needing a personal injury attorney to hire Mr. Cantu. ---- James Williams
star star star star star
24 Jul, 2024 by Teresa silva
I highly recommend Cantu Law Firm. Clarissa Rodriguez handled my case and offered exceptional services from start to finish. Not only was she professional and knowledgable in answering all my questions, my case was resolved quickly and efficiently.
star star star star star
24 Jul, 2024 by Ale davila
Had the best help with Erika Marin! She made the whole process so easy honestly such a great person.
star star star star star
17 May, 2024 by Kristel lara
I have to express my sincerest gratitude to Mr. Herman Cantu and all of his staff who worked relentlessly on my case. Mr. Cantu has represented me and mine on 3 cases now fighting for our health to be restored prior to the accidents. His staff's efficient and effective, yet caring customer service is unparalled and speaks volumes of his actively involved leadership and caring character. They made me feel as though I was a priority client as if I was a close family/relative. There just aren't words that can capture the true sentiment of their ability to build a strong/trusting rapport among their clients. I have to give my highest and wholehearted recommendation to the Cantu Law Firm. As a consumer, single-mother, and teacher, I highly suggest that if you're ever involved in any type of accident: car, commercial, slip-and-fall, etc., that you contact his office immediately. God bless!
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16 Jan, 2017 by Becky
We were desperate and needed someone that would hear our small voice in a huge system. Mr. Gonzales came highly recommended. The professional staff helped us secure an appointment immediately. After our consultation, we knew this was the place for us and hired him on the spot. Mr. Gonzales is professional, personable, knowledgeable, honest, caring and helpful. He gave us his contact number and made himself available 24/7. Any time I contacted him, I always received a return call or message without delay. If he was not available for any reason, we would still receive a return call or message from attorney Christian Henricksen. These two attorneys are a true DREAM TEAM. He exceeded our expectations. He is not just an awesome attorney, he is an awesome person. If you have found yourself or a family member in need of an attorney, Mr. Gonzales comes with the highest of recommendations. Thank you for everything Mr. Gonzales.
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26 Sep, 2016 by Josephine
I was referred to Mr. Joe Gonzales by a law enforcement colleague who had dealt with him several times while working cases at the DA’s office. I was given Mr. Gonzales’s cell number and calling him was the best decision I had ever made. My initial meeting and impression of Mr. Gonzales was that he was a professional and he listened attentively while I explained what had occurred that led up to my arrest and charge. He understood that I could not accept anything but a dismissal or an acquittal or I would lose my career and future goals. He advised me that he would be working with a team that included Mr. Christian Henrickson and that I would be getting two lawyers for the price of one. I struggled emotionally through a year and a half of court dates until the case went to trial. Despite all my fears, Mr. Gonzales and his team reassured me and I knew they believed in my innocence. When Mr. Gonzales goes into “trial mode” it’s amazing. His cross examinations of the prosecution’s witnesses and complainant were direct and strategically effective. The trial was very stressful for me and as we were waiting for the jury to return with their verdict after deliberation I will never forget how terrified I was and how Mr. Gonzales calmingly placed his hand on mine and smiled and said, “Do not lose your faith now.” He was confident until the very end and even when I had feared the worst he believed in my case. The jury came back very quickly with a unanimous decision and acquitted me of the charge. I will never forget what I went through to fight for the truth and I will never forget how hard Mr. Gonzales and his team fought for me. They were amazing and I felt so blessed to have them fighting in my corner. Joe, from the bottom of my heart I want thank you and will never forget what you did. I would recommend Joe Gonzales to anyone who needs a lawyer because I truly believe and know from experience that he and his team are the best lawyers a person can have. His integrity, experience, and knowledge are assets for anyone who needs a professional lawyer to fight for their case. I would highly recommend him!
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26 Jul, 2016 by Jacquelyn
I was very concerned about what attorney would represent me. I wanted and attorney that would they be fair and understanding to my case. I was driving up IH35 and saw a billboard with Joe Gonzales picture and phone number. I decided at this time I would like to schedule a meeting with him to discuss my case. My first meeting with Joe was professional and honest, he allowed me to discuss my side of the story without judgement. He listened attentively and made sure I understood the pros and cons to include the direction we should take to ensure I received deferred adjudication. Each time I was given a court date he was present and ready to go. Joe Gonzales met with the DA's office and negotiated the best deal for me. During the whole process I trusted Joe and he had my best interest at heart. Joe keeps you informed and he cares more about the client and the outcome. I appreciate all that Joe did for me and my family, he is one of the best attorney's in San Antonio. Thank you Joe for everything......your more than an attorney your a friend!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of San Antonio, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
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  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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