Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Highly knowledgeable, experienced, and client-focused attorneys
“Ellen presses in with all her passion, perseverance, and wealth of experience and knowledge to work for her clients!”
2
Responsive, empathetic, and understanding service
“Ellen was always consistent and patient in answering questions and she listened intently.”
3
Excellent communication and support from the entire team
“Their communication and follow-up (whether it be via email or by phone) was superior!! Their ability and willingness to always be clear and straight forward, speaking in Layman's terms, was greatly appreciated as well!”
4
Fair and transparent billing practices
“I never felt overcharged nor did I perceive any effort to overbill.”
Cons
1
Potential issues with handling of retainers and refunds
“Barbara took $5000 from me to retain a medical expert. The check got lost in the mail, and the doctor expert was never retained, although I was billed for half of the retainer for said expert.”
2
Unresponsive to client requests in some cases
“They have been unresponsive to my request to pay me my full retainer.”

All reviews

star star star star star
13 Apr, 2024 by Frank m
DON'T USE THIS FIRM. Barbara Lipscomb took $5000 from me to retain a medical expert. The check got lost in the mail, and the doctor expert was never retained, although I was billed for half of the retainer for said expert. The check floated around in the mail for six months, appearing just the day after my case had settled. When I needed the doctor's evidence to produce at a hearing, I was informed that the doctor never did any work, so there was no evidence. If the doctor had done no work, I was owed a full refund of my retainer for the expert, not half. The problem was that previously, when it appeared my case was settled, I was told the doctor had used half my retainer and refunded half at that time. It was months later, I found out that the doctor had no evidence because the doctor had never gotten the retainer. So I caught Barbara in a lie, which she covered up by stating that my retainer wasn't $5000; it was only the amount I was charged. Basically, she lied and kept $2300 for work that was never done. I wrote the BAR, and Barbara falsified her records to cover the handling of the retainer, yet in the documents, there is an email from Barbara to another attorney where she states, "I just got a check in the mail for $5000. What do you want to do with it?" It clearly refuted her statement that the retainer was only the amount I was charged, but the BAR naturally sided with her. The probate court in Austin is corrupt, and Guy Herman is the worst. Their day of burial will come, and they will answer for every penny and be denied their inheritance like I was. Shame on you, Barbara. You get people at a moment of loss and kick them while they're down. They have been unresponsive to my request to pay me my full retainer.
star star star star star
02 Dec, 2023 by Harry varnis (harold)
star star star star star
09 Nov, 2023 by Rick mcmaster
Thorough and professional.
star star star star star
29 Jun, 2023 by Sheri geldard
If you are seeking a Probate & Family Estate Planning attorney that is credible, trustworthy, detailed, and client-focused; look no further than Ellen Stewart with Barnes Lipscomb & Stewart PLLC. Ellen was a blessing to my family and I during a very complex probate issue. Due to the complexity of our case, it was a very lengthy process. Ellen was always consistent and patient in answering questions and she listened intently. Since the closing of our case, I am often reminded and astonished by her abilities!! Ellen presses in with all her passion, perseverance, and wealth of experience and knowledge to work for her clients! Her empathetic and understanding demeanor offered a sense of comfort during the entirety of this case! There are not enough words to express my gratitude towards Ellen!! She is simply the best! Ellen’s paralegal and support staff were very kind, respectful, professional and knowledgeable! Their communication and follow-up (whether it be via email or by phone) was superior!! Their ability and willingness to always be clear and straight forward, speaking in Layman's terms, was greatly appreciated as well! A genuine group of people with integrity whom I believe were sincerely conscientious of their time! Even if—this case had ended differently—my review would be the same!! I whole-heartedly recommend Ellen Stewart with Barnes Lipscomb & Stewart PLLC.!
star star star star star
26 Jun, 2023 by Gayle rosenthal
I've interfaced with all of the attorneys at Barnes, Lipscomb, Stewart and all are very good. They have a lot of breadth and expertise from many collective decades of practice.
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star star star star star
24 Sep, 2015 by Luisa
I was being sued and was assigned Mrs. Rasmus by my insurance company. I was grateful for this!! Mrs. Rasmus handles herself in a very professional manner and unlike the prosecuting attorney, was very well spoken. Even after the prosecuting attorney hired an additional lawyer for assistance, Mrs. Rasmus was unphased and continued to win the case against me. Since this was my first time being sued and entering a courtroom, Mrs. Rasmus was very thorough and let me know what was happening every step of the way. She was also very thorough in her research on the facts and pointed out a few items that even I had overlooked concerning the case. She remained calm at all times which I believe was an important factor that conveyed her knowledge and honesty to the jury. The prosecuting attorney couldn't make complete sentences and every other word was "uh" or "and", which made it very hard to follow her way of thinking. Mrs. Rasmus was very direct, audible and passionate with her statements which exuded confidence and maturity. I will be forever greatful for Mrs. Rasmus experience and service. I highly recommend her to anyone needing representation!!!
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11 Oct, 2024 by Alex lee
Lane helped for the first time in 2018 when i was hit by a drunk driver. He was able to take care of everything so professionally and rapidly. When i got hit by a drunk driver the second time in 2024, i waited no time before contacting Lane for help again. Needless to say, he is truly one of the best attorney in this field to genuinely help out people in need. I will be recommending Hoestenbach law group and Lane to everyone i know.
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06 Aug, 2024 by Jim o'reilly
Kerry was extremely helpful. I've never been involved in a personal lawsuit, and from the beginning he was very clear on setting expectations and making sure I understood everything clearly before making a decision 1 way or the other. He was a very good lawyer and proved that time and again through my case, but more importantly I knew I could trust him to do what was in my best interest.
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star star star star star
02 Aug, 2024 by Tyler frederick
It was a pleasure working with Kerry! He was an encyclopedia of legal knowledge and a very good communicator. He was kind and compassionate to me, but was unwavering when dealing with opposing counsel. I would highly recommend Kerry to anyone looking for a contract/employment dispute attorney!
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star star star star star
17 Feb, 2024 by Tracie
We could not have asked for better representation in the pursuit of our case. We went through multiple hearings throughout the 3 year litigation process, all with outcomes in our favor. Not only were we defended with the utmost integrity and professionalism, we were guided and prepped throughout the process and felt very confident in how our case was presented. Ms. Arambula is passionate about her client's case and their right to legal representation, and you can tell that she truly cares about justice being served. Extremely qualified, quick to pivot to address challenges, and the ability to present herself with dignity and poise when faced with irrational opposing counsel. I would highly recommend her to represent anyone who needed these services.
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16 Feb, 2024 by Alexis
Belinda Arambula represented me during a 4-year litigation that resulted in a win in February of 2024. She went toe-to-toe against 5 lawyers and 2 paras during a jury trial that lasted 3 days. During our trial, she was prepared, professional, and poised despite being lied about, yelled at, and (incorrectly) discredited in front of the court. We faced many unfair decisions during our case and she exercised every opportunity for justice for me. In the end, she represented me fairly and to the best of her ability. She is brilliant and can pivot on a dime as the case requires. She is an exceptional lawyer that I will not hesitate to reach out to again if needed.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of West Lake Hills, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
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  • Written Summary:
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  • List of Questions:
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  • Financial Information:
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  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
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