Reviews

Mitchell, I'm writing this review in response to your request, but I must express my deep frustration. I contacted CNC in desperate need of assistance after being scammed out of $5,000. Despite reaching out multiple times for clarification and support, I haven't received any meaningful assistance from CNC. My experience has left me feeling like my concerns are not being taken seriously. Instead of addressing my urgent need for help, you've asked me twice to leave a review. Frankly, I'm disheartened by this response. As a victim of financial fraud, I expected empathy and proactive assistance. Instead, it feels like CNC is more interested in soliciting positive reviews than in providing real help to customers in distress. I hope this review prompts CNC to prioritize supporting victims like me over soliciting feedback from dissatisfied clients.

ZERO STARS - DO NOT RECOMMEND

Before CNC says that they do not have a case for my name, I am using a different email, as I do not want this to be traced back to my aunt to protect her privacy. My aunt was tricked out of her life savings due to a crypto scammer. After reporting this to police in Oct 2023, the case was sent to Interpol. When we did not hear back after almost 2 months, we decided to reach out to CNC. My aunt and I had a consultation call on 12/19/2023 with David Uhlmann. During that call, I told him about our frustrations with law enforcement, and how the case had been sent to Interpol who will not tell myself nor my aunt anything as we were "private citizens." He sympathized with us and proceeded to sell us on CNC's services, including an ex-FBI agent, Roman Garcia, who would be able to help us, as well as connections abroad. A price of $875 per crypto transaction was quoted, as well as a $4500 law enforcement liaison fee. With the total coming out to $12,375, my aunt started panicking. But David was persistent, even when I had explained my aunt needed more time. Eventually, my aunt gave in and made her first of 2 payments on 01/28/2024. My aunt was assigned Andrew Cypes as her case manager. Due to my aunt's trauma, she delegated me to handle the case for her. I explained this to Andrew, only for him to not answer my direct emails and to send template emails to my aunt. When I asked him about this during a phone call, he said something about message routing but could not quite explain clearly. I confirmed from another employee later on that all emails direct to their email address do not go through routing and get sent directly to their inbox, so that was a lie. Regardless, I let things slide, hoping that CNC would be able to do something. CNC eventually came back with a report with a number of crypto end points. However, they also needed my aunt to put in Know Your Customer (KYC) Requests with the police to find potential personal information about the scammer. They made sure to tell me that I had to do it in my aunt's name and not mention CNC. I thought this was strange, but I wanted to try anything for my aunt. When I reached out to our local police to put in the requests, they told me 2 things: (1) They cannot process the request without probable cause. When asked why these requests were needed, I told them honestly that we hired a 3rd party company to investigate. They said that they cannot take the results of a 3rd party company as they had no means to verify the investigation; (2) Even if allowed, the local police could not make the requests as the case was with Interpol. I told Andrew Cypes this multiple times, but he did not seem to understand. I asked if Andrew had experience working with Interpol, to which he said no. He also kept sending generic emails asking for a law enforcement contact, which I had told him I was unable to get. Every time I replied that this was not possible, as the case was sent to Interpol, and Interpol would not tell me anything as a private citizen. Eventually, I got fed up with having to repeat myself and I demanded answers and a refund of my aunt's money, as their report was of no help. He had the audacity to reply with, "To answer your erroneous statement, 'I disagree with your erroneous statement.'" I soon replied with a full timeline of everything that has happened since reporting the case to police and then contacting CNC. What I got as replies was emails of my previous responses through Matias Rotts' email, which he has used several times. When asked what the emails were for, Matias replies, "It was a confusion and Mr Cypes sent an email from my computer." What?! This timeline was sent on 05/06/2024. My aunt receives a call from Jonathan Shapiro, who handles customer service. I schedule a call with him, and we talk on May 15th. He tells me he will get back to me by May 20th with answers. It is now June 13th, and nothing, despite several follow-up emails. If you don't want to spend a ridiculous amount of money for unprofessional service only for them to ghost you, then don't use CNC!

Definitely a scam. 650 usd down the drain. There is no way in hell these 4 star ratings are authentic. Don't waste your time or optimism. Lesson learned. *Edit* They tried to message me after i left this review. Before that they could not care less about getting in contact with me. They told me in the beginning literally, "we can get your crypto back" before i paid. Now all of a sudden it's "we told you we can only help you trace it". LIES. Anybody that knows crypto knows tracing does NOTHING. I can't imagine how much money they've thieved from innocent people. I'm telling you. Ignore the positive reviews. They are absolutely fake. Do not waste your time

Scam**scam**scam be aware! They took my money, gave me a canned report, and once I provided them with the requested information from the local law enforcement, and inquired about the next steps, I heard nothing. One of the attorneys I was speaking to was very rude and told me, 'If you want, you can always try to do it yourself or hire someone else.' After that, I did not receive one return email or call from anyone at CNC. Do not give them your money; it will only make your losses bigger.

CNC never retrieved any money of mine and that is because they have no legal authority to freeze funds. They couldn't even track how much I had lost after I had told them. or retrieve any of my money. I would not waste my time or money with CNC Intelligence. These guys are just as bad as the scammers. Don't use them..

I have been distraught after dealing with a scam. I received a call from Simon today and was relieved that someone could actually help me. The bank hasn’t been able to help so far. I questioned Simon and was able to give all the answers on how they would be able to help, in a kind manner. I am grateful that there is someone that can actually help with this matter.

Thank you Simon! Very good and professional!

The staff at CNC Intelligence, particularly Mitchell Steiner, delivered exceptional customer service. Not only was he polite, but he also assured me that my issue would be resolved soon. I have full confidence in their legitimacy.

Such great attorneys!

Simon Lev has been an excellent resource towards my case. Highly recommended and I look forward to working with him again in the future. My opinion of CNC Intelligence is great thanks to him.

I signed with them in November 2023. Simon is a very good talker and assured me things would be resolved in 30 days, 90 days at most, everything would be good. I signed a contract for 180 just in case things took too long. By the 30 day mark, things only just started moving. By the 45 day mark, things continued. By the 60 day mark, CNC kind of just abandoned everything citing "We've done our part, the rest is up to the police now." My 180 days are up, my issue is still not resolved. When I tried reaching out for help because I assumed that they would step in and assist the police, I just got a very cold/rude response. At this point, I've abandoned all hope that I'll get my issue resolved and that I just wasted my time/money getting my hopes up. I was skeptical about hiring them because of how some people say that it's a scam. One dude put it into perspective for me, so I truly don't think they are a scam. They helped out some, and maybe they'll help you too. I just hope that if you choose to hired these people, you'll get better luck than me.