Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Exceptional legal expertise and competence in handling complex family law cases
“Diana is extremely organized, professional, competent, and compassionate. She was very skilled at taking my emotional perspective on the situation and sorting out the important facts to help support my case.”
2
Unwavering commitment to clients' best interests and well-being
“She always had my best interest and the best interest of my kids in mind. She had a lot of empathy for what I was going through and tried to remedy things as best she could.”
3
Excellent communication and responsiveness
“She was easily available by phone or email and often consulted with me during stressful situations in the evenings or on weekends.”
4
Integrity and professionalism in dealing with opposing counsel and legal professionals
“She worked very professionally with a custody evaluator, Guardian ad Litem, various mediators, Commissioner, Judge, and a very difficult opposing counsel. She has a great reputation in her professional community, as evidenced by her rapport with the other professionals involved in my case.”
5
Ability to navigate complex legal processes and achieve favorable outcomes
“In the end we had a good outcome and I was able to relocate out of state with my entire family together. Thank you Diana!”
Cons
1
Potential to prioritize billable hours over client's best interests
“She claims to have her clients best interest in mind. She will lead you to believe that your case is high conflict so that she can create the most billable hours. She gives speeches at legal conventions about dragging cases out for 18 months to make the most money.”
2
Occasional administrative and clerical errors in paperwork and communications
“I had to constantly follow up with her and fix errors in her paperwork, filings, emails, etc...”

All reviews

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18 May, 2024 by Micaela
I hired Diana a few years ago and put her on a retainer to help with family law issues pertaining to child custody. She helped me understand the law in the State of Utah and how it applied to my situation. Diana is an empathic listener who explains the law in understandable terms. She is prompt in her communications and always asks what the overall goal is for each call. I felt very empowered after each time I communicated with her. I'm very pleased with the outcome of my case and I highly recommend working with her!
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02 May, 2024 by Jill
When I set out to find an attorney to represent me in my divorce, I knew I was very interested in the collaborative process, but I knew nothing about it and if was the best route to take. It ALL felt overwhelming and scary. Minutes after my general inquiry to the Utah Association of Collaborative Professionals, Diana reached out to me with information about the collaborative process. I called her almost immediately. She was generous with her time and knowledge, helping me get clear and feel a little less anxious about the process. Needless to say, I hired her. Throughout the process, Diana listened, was responsive (which was SUPER important to me), compassionate, competent and straight forward. I felt I could trust her and knew she had my back. When things got tense she did her best to diffuse things, but when it was necessary she got tough. I would absolutely recommend the collaborative process and I would absolutely recommend hiring Diana.
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06 Mar, 2024 by Becky
I hired Diana as my divorce attorney specifically because she offers a collaborative divorce option, and I wanted things to go as amicably as possible. When a divorce on "cohesive terms" did not work out at all, Diana helped me navigate the ups and downs of the divorce process. She even offered to work on Memorial Day so that my ex-husband and I could come to an agreement. During both mediation sessions we had, Diana sought out a very professional and helpful mediator. Both Diana and the mediator carefully explained the pros and cons of the offers as we went back and forth. I am satisfied with the outcome of my divorce. I appreciate Diana being at my side the whole way, answering questions, clarifying points, explaining the process, and calling me to offer support. While divorce is a slow and painful course, Diana was steadfast and hard working. I am grateful that Diana, using her professional skills, and also her humanity, guided me through a very hard time in life.
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24 Jun, 2023 by Anonymous
Ms. Telfer was selected by a friend of hers from school, and she has protected that friend's client instead of the children. She allows hostility at exchanges including speaking openly about calling the police on the father in front of the children, wearing a bodycam and walking off on the children as they were safely taken to her. She has enabled the mother to give the kids their clothes in garbage bags, "treating them like garbage". She has allowed repeated violations by the client of her friend - violations of law and court orders which are harming the children. The oldest requested to speak with his therapist alone, and was dismissed as a client thereafter because the mother had not been honest about the situation. He was put in group and despite concerns the son had expressed about his mother knowing someone there and not being able to speak freely, Ms. Telfer allowed it, claiming she would follow up and see how it was going. There's no indication she did. In fact, after that there were multiple DCFS reports about the mother that directly opposed what Ms. Telfer had represented to the court. It was items Ms. Telfer was hired to prevent. She failed the children. The oldest was getting suspended from school and then assaulted by his mother. She dug her fingernails into his cheeks and shoved a bar of soap in his mouth so hard he was bleeding in his mouth. He was also drawing violent pictures of his mother. Ms. Telfer didn't check with the child or DCFS, because this is about protecting the mother, not the child. DCFS recommended therapy, but Ms. Telfer and the mother have a lot to hide so after 3 months he still isn't with a therapist under his mother's care. Instead of reporting the violations and harms to the court, Ms. Telfer makes up allegations about the father. She actually claims that the father reporting the violations means he's mentally ill, despite his concerns being proven valid by multiple DCFS reports. I don't not find Ms. Telfer to be honest, competent, or to be looking out for the welfare of the children. I find her far more interested in protecting her friend's client. As of this writing, she's under investigation by the state bar for ethics violations.
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17 Jan, 2023 by Jade
I cannot imagine what would have been the outcome if I didn't have Diana Telfer's counsel and protection. She represented me through an eight year high conflict custody dispute with such professionalism and an ability to anticipate future issues, therefore nipping them in the bud before they materialized. I am forever grateful for the kindness she extended to me and the thoughtful advice she shared that reached beyond custody matters. Mrs. Telfer has had a tremendous impact on mine and my daughters life. I know we wouldn't be where we are today if it wasn't for her positive influence.
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Salt Lake City, Utah?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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