Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication throughout the legal process
“Sandra was the best paralegal ever. This office was really helpful. I would definitely recommend Chris Albiston and Sandra to anyone.”
2
Knowledgeable and dedicated attorneys who fight hard for their clients
“George Albiston and Sandra Herron are a dynamic legal team that truly exemplify excellence in the field of personal injury law.”
3
Family-oriented and compassionate approach to handling cases
“The team is very family oriented! And the true compassion is really there within the firm!”
4
Successful track record of winning cases for clients
“They help me regain to get my life back. I had to trust him. I had to have confidence in myself. And I also had to realize that this man knew what he was talking about.”
5
Willing to go the extra mile to ensure clients are satisfied
“They give my hope back. It was a long and painful process for me. But Mr. Albiston and Mrs. Sandra was always there for me.”
Cons
1
Difficulty in contacting the firm and getting timely responses
“Horrible, horrible, horrible!!!! Spent numerous days just trying to get in contact with anyone with knowledge of my account. Their slow reactions and inability to communicate quickly is very frustrating.”
2
Questionable business practices and lack of transparency
“If I could rate this company with less than 1 star I would. This company shows clear favoritism towards certain employees over others. They are unorganized, unethical, and abysmal in their practices.”
3
Aggressive debt collection tactics and lack of empathy for clients
“They garnished my entire payroll for 3 weeks.. then told me in order to settle the account . I had to pay the settlement first before they would refund me what they collected.”
4
Difficulty in resolving issues and getting accurate information
“I called Glasser and Glasser to let them know and the lady on the phone was snarky and rude and told me the would update their file... That was it”
5
Inconsistent and unreliable communication with clients
“It's a debt collector!!! They never answer the phone or return your call I don't think they care what the review says”

All reviews

star star star star star
18 Aug, 2024 by Brittany h
star star star star star
17 Aug, 2024 by Quayla bishop
They definitely show a clear sense of favoritism and underpay you. They had no clear reason to fire me less than a month being there and barely even trained me but expected me to learn everything. They have no clear structure or proper management there. Definitely do not recommend them
star star star star star
13 Aug, 2024 by Robin wright
Hampton Roads… this is long overdue and I do apologize, but I do want to say back in 2008, my husband and I, we were in a terrible car accident, on Highway 58 in Virginia, my husband was driving a red car came out in front of us and hasn’t swerve from hitting the right vehicle. The vehicle never stopped and attract. The trailer had hit us a long story short my husband was in a coma. He was air VAC to Sentera hospital and off, and I was also hospitalized for three days. I have no idea how we would’ve gotten out of the situation without the help of George Albiston, Brannon& Gilbert and team! This organization really truly got us back on track help my husband through this ordeal, it also helped me to get my life back on track. Mr.Albiston and his team was a godsend! They help me regain to get my life back. I had to trust him. I had to have confidence in myself. And I also had to realize that this man knew what he was talking about. I realize also picking this team was the best decision for my husband, and myself, Mr. Albiston and, his team, was very precise and very knowledgeable, he won our case in court! We were very blessed that he was our attorney and he helped us win our case, Sandra, was very polite, very helpful and very knowledgeable, whenever you are in need for an an attorney or a lawyer, please do not hesitate to call his office, The team is very family oriented! And the true compassion is really there within the firm! We will not hesitate to call if wherever ever in need again, thank you for listening and thank you for reading our review. This is coming from the heart, very professional team, this is the team that you really want to pick if you want to win! Robin and Willie Wright, Newport news Virginia
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12 Aug, 2024 by Skyler fortune
unprofessional at best
star star star star star
05 Aug, 2024 by Judith johnson
If I could rate this company with less than 1 star I would. This company shows clear favoritism towards certain employees over others. They are unorganized, unethical, and abysmal in their practices. I strongly advise against doing business with them. The elder Glasser embodies the "good ol' boy" mentality, showing no concern for his employees. They are outdated in their methods and demonstrate the worst work ethic I've seen a company have. Im not sure why they are still allowed to recieve contracts to conduct business but it's time for them to close the door.
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18 Feb, 2020 by Robert
I contacted Chris Albiston about a speeding ticket I received in 2019. Chris and his team did an excellent job of reviewing my case and exploring all avenues possible for my situation. After my consultation I felt very comfortable and reassured that he would provide me the best possible result. In court, not only was Chris well prepared & professional but he was also extremely knowledgeable. I could tell he was truly fighting to help me in the best way he could. He ultimately helped me get my ticket dismissed. I was exceedingly pleased with my experience and would highly recommend Chris to anyone seeking professional advice.
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star star star star star
31 Aug, 2020 by Anonymous
Kelly Vasta is reliable, knowledgeable. What makes her standing up from other lawyers? She will go above and beyond to get the best results. She will work with you and with prosecutor to get the best deal possible. And if prosecutor is not willing to work with you, she will find the way to get things accomplished anyway. She prevented my marriage, 10 years professional career and personal situation from being ruined. From supposly not defendable case ( according to lawyers),she made things happen that let me came out without any serious damage, and let me continue my professional career and future professional progress to be attainable.
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star star star star star
26 May, 2020 by April
Kelly is an amazing attorney. She worked diligently on my child custody case and provided invaluable legal advice throughout the process. I was impressed by her knowledge and understanding of custody law, and, with her guidance, my case was resolved to my great satisfaction. Kelly's courtroom presence and negotiation skills are exceptional. Should I need future legal help, it'll be Kelly I call. If you need legal help, I strongly recommend you give her a call.
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04 Dec, 2019 by Sarah
I have had the privilege of having Kelly has my attorney for a very challenging custody case. She was excellent with all of the challenges. She was there no matter the time or day when I needed her. I could call her and if she was busy as soon as she was done I would get a call or email. I would recommend her to anyone and use her for future situations I need a lawyer for.
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star star star star star
21 Jun, 2019 by Anonymous
Ramsey showed before even being hired that he genuinely cared and wants the best possible outcome for you. At no point did I ever feel unsure during the entire process and he helped prepare me for every situation. I could not have asked for better results and I would strongly recommend his services to anyone!
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

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