Reviews
Overall rating
Calvin mcguire
06 Sep, 2022
Great company very professional.
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Michele chalfant
01 Sep, 2022
Bruce was my initial investigator… kind, informative and patient. I have also had the pleasure of Alec, extremely communicative and knowledgeable as well. Thus far I could not be more at ease with my choice. Thank you to The Joel Bieber Firm.
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Debi flight
24 Aug, 2022
I am on the Listing Side of the transaction. Vesta does not return phone calls; rather they send emails.
I left a message the morning after closing asking when the sellers can expect their proceeds and to ensure Vesta has the correct mailing address to send the listing side commission.
I did not receive a call Back - instead, I received an email the next day asking me to provide the HOA email addresses - which should have been provided to Vesta by the buyer's agent.
I placed another call and after I refused to be put into voicemail, the kind person answering the phone was very helpful going back and forth between her office personnel and myself.
I was finally told to ignore the request for HOA email information and that the seller's proceeds and my broker's commission would be sent "sometime today".
The fact that they can't return a phone call is unacceptable in my opinion. And, that they disperse funds at the very last minute allowed by law is ridiculous. I have been in real estate over 20 years and have never experienced this lack of customer service. I hope to never have another closing where they are on the buyer side.
FOLLOW UP TO YOUR RESPONSE: Respectfully, your company is the one who disperses funds, so your company is the only one who can reply when my seller client is wondering why they have not received the proceeds from their sale, nor heard anything, on the second day after closing. I was simply inquiring on behalf of my client. Had you communicated there was an issue with deed recording, that would have been fine and understandable, but you did not. Instead your firm left me hanging and with an upset client. I am hopeful bringing this to your attention will encourage your company to return calls to ANY party related to a closing your firm is handling. Thank you.
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Clifford myers
24 Aug, 2022
Tyleke jones
23 Aug, 2022
Very nice and helpful and get back with u very fast
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Shaquan hawkins
22 Aug, 2022
My experience with Joel Bieber law firm was great! They are great at communicating and I’m glad I had the chance to work with them! Shout out to Alexa
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Rebecca phillips
16 Aug, 2022
Great experience! They communicated with me through the whole process and really went to bat for me in my case.
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Alicia gent
09 Aug, 2022
Works with you, understands your concerns and injuries. Great people
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Hannah rose
02 Aug, 2022
Herbert crushshon
02 Aug, 2022
Brenda richards
01 Aug, 2022
I want to personally thank everyone from the Joel Bieber firm for their assistance on my case. I went through a difficult situation, but all of the staff was so reassuring and just told me to focus on healing and getting better. It was a very smooth process from beginning to end. I want to personally thank Bryon Jones who came out to my house when I first reached out to the firm. I want to thank Allie Johnson for all of the work that she did and for promptly communicating with me and for answering all of my questions. And last but not least I want to thank Kevin Hadden who handled my case. Thank you for your dedication and for your compassion. I pray that I never have to go through a situation like this again, but if I do or someone I knows does, I will definitely recommend the Joel Bieber firm 🙂.
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Reena jung
28 Jul, 2022
John and the Vesta Settlements team have helped us through several transactions and each one has been an amazing experience! Great communication, organized, and so knowledgeable. Would highly recommend working with them!!
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