Reviews

This firm is such a scam won’t let you speak to an attorney without paying to speak to an idiot

Cecil Creasey is incredibly dishonest.

Disgustingly rude. Unprofessional

This group was aggressive, forthcoming, and tireless in advocating for me and guided me expertly in navigating a legal confrontation which involved the adversarial party attempting intimidation and trickery. Instead, thanks to The Consumer Law Group, I was able to confidently demand fair treatment and secure assets necessary to demand fair treatment not only informally and in person but also to demonstrate that I would be able to do so in court, resulting in the surrender of the adversarial party to reasonable terms. I cannot thank them enough, nor can I recommend them highly enough. A crisis was averted, and much trouble and stress was prevented thanks to them.

Our purpose in seeing Mr. Gayle was because he was instrumental in writing the Virginia Lemon Law. We needed peace of mind for our situation and he provided that. Thank you to Mr. Gayle and his staff! We are grateful for the time and expertise you shared with us.

Never got back with me

Needed information on lemon law in Virginia. Received a very informative response and documents needed to pursue. The intake person I spoke with was very nice and very willing to help.

I am not writing this to be spiteful but to give my experience. Which overall, was not a good one. and in hindsight, there were flags that I should've paid attention to. I hired this office to represent me against Merlex Auto on them selling me a vehicle that they labelled as perfectly working, which it wasn't. One flag that was raised, was John requesting HALF of the judgment after paying him nearly 3000 dollars to get started. It's customary for lawyers to request a third but John wanted half. it caused me back away from the representation and to use said money on fixing my car but he assured me that he saw a few flags in the case that gave him a good feeling. from then to the day of representation, their were numerous times that I had to resend papers that were already sent, buy a carfax with my money (which was misplaced), and on the day of representation, In mediation, it felt like the joke was on me and I was the only person in the room that was just finding out. At times, i felt the lawyers were too familiar with each other. my lawyer was aggressive with questioning, when he should've been. he refused to ask questions to the other party which I raised. For him to be the lead lawyer of the practice, I definitely expected more from him that day. often, during the mediation I asked myself "why didn't you just use this money to fix the car?", it was money down the drain that i could've seriously used in the situation. Afterwards, I can remember vividly standing in the lobby with Mr. Gayle as he acknowledged that things didn't go so well and saying " I wish I would caught that disclaimer earlier..." and 10 seconds later asking, "do you want to pay me now the remaining 200-300 dollars for me traveling here?" I was so angry driving home that night... this costed me money, energy, and time. i felt like such a fool for paying someone to represent me like this. This was my experience.

Absolutely amazing. The knowledge and care they exhibit is unparalleled. Even a short phonecall answered so many questions. Jennifer is wonderful and she and John Gayle both clearly care about actually helping.

Very helpful and informative! Went above and beyond to help me find the best way to pursue my case dealing with my vehicle .

An excellent experience, I felt helped and comfortable with everything. If you need guaranteed help, I would suggest going to this law firm!!