Reviews

I cannot recommend John Gayle highly enough! From the very first consultation, it was clear that he genuinely cared about my case and had the expertise to guide me through every step of the process. He explained everything in detail, ensuring I understood my options and the potential outcomes. Mr. Gayle demonstrated exceptional professionalism, quick responsiveness, and a thorough understanding of the law. He worked tirelessly to achieve the best possible result for me, and I always felt confident knowing I was in capable hands. Beyond his legal skills, Mr. Gayle showed incredible empathy and patience, which made a challenging time in my life much easier to navigate. Thanks to his hard work and dedication, I achieved a favorable outcome that exceeded my expectations. If you’re looking for an attorney who is knowledgeable, compassionate, and truly committed to your success, look no further than John Gayle. He is an absolute professional and a true advocate for his clients!

The Consumer Law Group is the best. From the moment they took on my case, I knew I had the best legal team fighting for me. Their dedication, expertise, and support gave me complete confidence that I was in the right hands from day one. I appreciated how they took the time to make sure I understood the complex legal issues and processes of my case while always keeping me informed. They didn’t just handle my case, they advocated for me, fought for my rights, and stood by me every step of the way. The level of professionalism and commitment they bring is unmatched, and I can’t thank them enough for everything they’ve done. If you need a law firm that will fight for you and your case, you need The Consumer Law Group.

John Cole Gayle Jr. and The Consumer Law Group were fantastic in providing guidance on handling my ‘Lemon Law’ issue with Company “S”. As suggested, I used the example letter from their website and it worked so well this is now a closed issue! Company S completely agreed with my repurchase conditions. Great engagement, a fast response and completely consumer-based focus, I truly appreciated it!!! Should the need ever arise again I will reach out to The Consumer Law Group immediately for any issues in the future.

Mr. Gayle and his staff where absolutely incredible. He handled my case with the utmost professionalism, aggression, and tirelessly worked to get everything deserved! I couldn't have been more satisfied with the results of going with a Law Firm such as this one. I would highly recommend anybody in need of an attorneys assistance to contact him because I know I will be again in the future if need be.

Very helpful and informative! Went above and beyond to help me find the best way to pursue my case dealing with my vehicle .

The Consumer Law Group, P.C. was very helpful with my situation. I quickly received a response after submitting a form online with very friendly, thorough instructions on how to proceed with my case. I am hopeful that I will have a positive outcome with my situation, and will continue to work with the Consumer Law Group until it is resolved. So far, I highly recommend this team!

Contacted this firm when just beginning the process of trying to get Ford to declare my Motorhome a lemon. First contact was with Jennifer. What a delight to be working with her!! She helped explain the process, provided a draft Notification Letter, and answered process questions that came up. The firm was in the ready should I run into trouble with Ford. Thankfully, did not have to get to that point. Ford accepted my complaint (and documentation) and have offered to repurchase my Motorhome. Jennifer was very helpful and kept me from making any mistakes during the process. Before you start your process contact Consumer Law Group!!

Attorney John Cole Gayle Jr. and all the staff at The Consumer Law Group were extremeful helpful and knowledgable. Attorney Gayle Jr. is patient and listens to all the detaila in order to properly assist you in overcoming all challenges. He is attentive and he works for your good. Also his staff operates with the same moral creed and efficiency. My case lasted for a few months and Attorney Gayle Jr. and his staff was steadfast and by my side the whole time. I actually consider them family now! I recommend him and staff with the upmost respect and it was my pleasure working with everyone from The Consumer Law Group(competent and diligent people).

M. Gayle and his staff were very helpful with their advice and assistance throughout the entire process. They were determined to garner the most equitable outcome for me. I am very pleased with the excellent representation that I received.

I called the office, a little skeptical, as in the past I have contacted a law office to handle a problem with a brand new vehicle, that within the first 3 weeks, was towed 3 times. That lawyer charged us $400 for a 20 minute consult and said there was nothing they could do. The Consumer Law Group couldn't have been any nicer and professional, the exact opposite of what I was bracing myself for. They walked me through every step of the way with my complaint on the purchase of a 2021 Travel Trailer, that was damaged upon delivery. Jennifer was the upmost professional, who followed up when she said she would, called me with status updates and even after their work was completed, called to check in on my family. I would highly recommend this law firm for any consumer complaints one may have, as they make every step easy and do not over promise. I will recommend this law firm to all of my clients in the future that have consumer problems.

Consultation with John C. Gayle Jr. was very prompt and professional as well as insightful. His advice enabled me to quickly resolve my situation without involving the courts.

I leased a new 2020 Honda Odyssey in January 2020. There has been an electrical popping noise coming from the speakers ever since I took possession of the vehicle. After almost 18 months and 7 visits to the service department at two local dealers, including work performed for 3 days by a Honda regional field engineer, I contacted the Consumer Law Group. They immediately called me back and advised me of all my options free of charge before moving forward. They were extremely proactive and acted with a sense of urgency, making sure I was aware of the upcoming 18-month limit to sue under the Virginia Lemon Law. I am currently pursuing an arbitration case through NCDS and will absolutely retain Mr. Gayle to review the settlement offer.