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Cerid Elizabeth Lugar
Data reflects the status as of the most recent database update. We generally conduct data reviews and updates on a
monthly schedule.
4.6
Avvo rating
13 Reviews
Top review highlights
AI generated excerpts from the customers reviews
Pros
1
Effective and skilled representation in various legal matters, including traffic offenses, VA matters, and divorce proceedings
“She genuinely fights for the rights of her clients and is a breath of fresh air in the legal profession.”
2
Prompt and responsive communication, keeping clients well-informed throughout the legal process
“She is very very prompt on communication and just on time.”
3
Compassionate and patient approach, helping clients navigate challenging legal situations
“she is a breath of fresh air" and "she did not get upset, she calmed me down and talked me through the process.”
4
Competitively priced legal services, offering value for clients
“Competitively priced, friendly, direct and positive she is a breath of fresh air.”
5
Willingness to go the extra mile to achieve the best possible outcome for clients
“She worked her magic to get me off the hook completely!”
Cons
1
Potential for billing errors and lack of transparency in fee structures
“I was shocked to say the least. I had spoken to a few other lawyers in the area and the average fee was $360.00 and if Lugar Law had stated that ballpark figure, I would not have been that dumbfounded but an increase of FIVE HUNDRED and FIFTY DOLLARS???”
2
Unwillingness to acknowledge and rectify mistakes, which can erode client trust
“The fact that Lugar Law made such an egregious error and the fact that they were unwilling to acknowledge or accept responsibility for that error speaks volumes to their unprofessionalism.”
All reviews
23 May, 2020 by Charles
I hired Lugar Law of Roanoke, VA on May 4, 2020 to represent me in regards to a speeding ticket I received in Roanoke County. At first I was pleased with their responsiveness and they quoted me a fee of $150.00 for them to represent me, which was considerably cheaper than other law firms that I had spoken to. I paid the fee and sent them a copy of my insurance verification and a copy of the ticket. At Cerid Lugar’s instruction I had my speedometer calibrated and emailed the firm a copy of the results. They in turn sent me an email showing a letter that they sent to a judge, noting that my speedometer was inaccurate. I was content that the matter was being taken care of.
On Friday, May 22, I received a call from the admin at Lugar law stating that they had erred, and that they thought the speeding ticket had been issued in Franklin County instead of Roanoke County. I found this to be a bit incredulous given that they had a copy of the speeding ticket and it states clearly in boldface red letters ROANOKE COUNTY POLICE DEPARTMENT. The admin advised that since the offence happened in Roanoke County instead of Franklin county, that the fee would be $700 instead of the $150, which I had already paid. I was shocked to say the least. I had spoken to a few other lawyers in the area and the average fee was $360.00 and if Lugar Law had stated that ballpark figure, I would not have been that dumbfounded but an increase of FIVE HUNDRED and FIFTY DOLLARS??? The admin stated she would talk to Cerid Lugar and see if she would consider a compromise given that I had already paid the fee and the ERROR was due to Lugar Law, but she called me back and stated that Cerid Lugar would not lower the fee. At no point did Cerid Lugar call me to offer any detailed explanation or apology. I FIRED the law firm on the spot and demanded a refund, advising I would seek representation elsewhere.
The fact that Lugar Law made such an egregious error and the fact that they were unwilling to acknowledge or accept responsibility for that error speaks volumes to their unprofessionalism. Attorneys are supposed to act in their client’s defense and a lot of trust is placed in them. Having that trust violated is a serious betrayal and what Lugar Law did to me felt like a SHAKEDOWN. If you are considering hiring them, I would advise you to FIND SOMEONE ELSE. Who knows how much they might SQUEEZE you for.
12 Feb, 2019 by Rodney
At the end of 2017 I purchased a vehicle and learned a couple months later after having some issues with the vehicle, that the odometer had been rolled back. I called at least 10 attorneys in the area and was told by a few that there was nothing I could do and then by the rest that my case was too complicated to pursue.... Luckily I found Cerid just before I decided to give up. Not only did she get my settled for a fair amount she also showed that my Fair Credit Reporting Rights had been violated and that became part of my settlement. Cerid is a straightforward and honest attorney who doesn't say what you want to hear but rather says what you need to hear. She is an amazing attorney and my family and I are very grateful to have found her! She is also great with communicating the case details! The did far more than I could have hoped. I highly recommend her to anyone seeking an attorney in her area.
23 May, 2018 by William
I had an out of state traffic offense that I needed help with. I searched through the law firms in the area and read some reviews, and decided to take my chance with Attorney Lugar. I could not be happier with the outcome! Attorney Lugar told me exactly what steps I needed to take to give her the best possible chances for a good outcome, she clearly knew the right things that I needed to do, was patient in explaining them, and followed through on every e-mail and phone call I made in a completely responsive, compassionate, and professional manner! I recommend her services to anyone needing legal counsel without hesitation!
01 Apr, 2018 by Richard
Cerid has successfully represented me twice in traffic matters. On another occasion, she represented me in a VA matter. She genuinely fights for the rights of her clients and is a breath of fresh air in the legal profession.
19 Apr, 2017 by Steve
I was represented by Steven Osborne for a reckless driving case in Rockbridge County, VA which I was told by multiple sources is one of the hardest jurisdictions for these types of case. Mr. Osborne and the entire Lugar Law team was very easy to work with, provided incredibly insightful advice and thoroughly prepared my case for presentation to the court. Mr. Osborne skillfully presented my defense to the court and systematically introduced a plethora of evidence. He ensured the judge had a holistic picture of me as a person and made a thorough argument for a reduced sentence, which rarely is granted in this jurisdiction. My sentence was reduced from a Reckless Driving charge down to a simple speeding ticket. I am grateful to the entire Lugar Law team and their commitment to providing the best possible defense on my behave. The Lugar Law firm is committed to excellence -- I enthusiastically recommend them!!
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