Top review highlights

AI generated excerpts from the customers reviews
See more
Pros
As a result of the analysis of reviews about this lawyer, no significant pros were found.
Cons
1
Failure to provide expected services and meet critical deadlines
“Took our money then ignored us. Missed critical deadlines, wouldn't return calls and in the end almost cost us our house.”
2
Unprofessional and unresponsive behavior
“He leaves his staff and clients on hold while he has one crisis after another. I've never met anyone with so many excuses.”
3
Inability to manage staff and operations
“The last I heard he has gone throug”
4
Failure to communicate and provide updates on case progress
“After I paid him I heard very little from him. He didn't discuss pros and cons of strategy, he peppered conversations with a lot of legalese that left me feeling more confused.”
5
Difficulty retrieving retainer payments
“Took my retainer - Then did nothing else. Have notified him by mail/phone that he's fired, yet he will not return my retainer or my calls.”

All reviews

star star star star star
30 Oct, 2013 by Julie
On 8/22/2012 myself and my husband hired Mr. Penfield to represent us on our appeal case. His consultation was a FREE consultation. We sat across from him in his conference room in Bellevue, WA as he entered and rentered the room as he also was handling some sort of arbitration issues with other clients over the phone. This is the reason why we were there for two hours. He went over the pertinent documents to determine if he wanted to take our case. He stated he did and then he asked us for $10K up front. I said NO. Cannot do that. He sthen said $5K + referrals and had Michelle, his secretary make up the contract. I did refer one person to him within a week. He took my money and said he thought we had a great case. The brief was due in Pierce County COAII in approx. 35-40 days from the time we met with Mr. Penfield. I spent a lot of money getting all the necessary documents to COAII so the only thing left to do was file the brief. As the deadline for the brief due date neared, I became concerned, as Mr. Penfield never filed a Notice of Appearance. He took my case and my money but never filed a notice of appearance? This means Mr. Penfield never really intended on representing me, but made me believe otherwise and waited until the 11th hour to notify me so I was faced with a serious time crunch. After I left several messages and emails Mr. Penfield finally responded and stated that he did not think we had a good case and he is not going to represent us in the appeal. He then said we should just move to mediation. This was not possible because we did not have a valid Notice of Default. Mr. Penfield who is supposedly up on foreclosure statutes certainly would know that one needs a valid NOD to go to mediation under the department of commerce in our state. This to me is a conflict. Mr. Penfield's contract was a flat fee contract to write the appeal, which he never did. He then issued me a new contract for mediation. He said all of the money was spent and really his hourly fee is $375 per hour, which was not specified anywhere on his contract and if that was his fee to begin with we would have never hired him.
star star star star star
23 May, 2013 by John
Read all of these reviews. Also, find the website, penfieldsvictims.com. Everyone, including myself reports the same behaviors from this guy. Offers his expertise, takes your money, then goes completely dark. If you do manage to get a hold of him, he has a half-a$$ story about how things are going and then excuses about how is world is overly difficult and makes it impossible for him to conduct his business. He is a fraud. DO NOT GO NEAR THIS GUY or you will not only lose your money, you will lose whatever you hired him to help you protect.
star star star star star
08 Apr, 2013 by Anonymous
I hired Bob over 3 years ago to help me with two matters. The first one involved my marriage. Bob was ever so gracious at our initial meeting. However, when it came down to doing anything he bluffed his way through until 1 week before our court date. Then he told me that a superior court judge had already ruled and we had no recourse. The second involved a fraudulent bank loan. Bob wrote the complaint over and over but never filed it. This took 2 years, as he always had excuses about problems with his family or he had been in the hospital, or his car broke down. You name it, he had the excuse. Just recently Bob was aware that I got some money and he asked me for a loan. When I denied him he said he needed to pay his staff before he could move forward, and charged me an additional $500 over and above the agreed upon amount to solve my case. That was the last I heard from him.
star star star star star
22 Jan, 2013 by Charlie
He was to include me in a class action suit against my bank for "illegal handling" of my original mortgage and home equity LOC. He was charming in our first meeting but once he had my retainer I couldn't reach him by phone, email or regular mail. His calls were handled by a real estate agent working from home who couldn't get any answers either. After 6 months of non-communication I held him in breach of our agreement and asked for my money back. Still no response and now I understand there's not going to be a class action suit. I have filed a grievance.
star star star star star
19 Jan, 2013 by Anonymous
I gave this attorney money to help me with my real estate matter and bankruptcy. After I paid him I heard very little from him. He didn't discuss pros and cons of strategy, he peppered conversations with a lot of legalese that left me feeling more confused before I spoke with him. Therefore, I primarily dealt with one of his paraleagals for a month until she and the rest of his staff walked out for non-payment of wages. Now I am back to square one and having to seek new representation. Please be careful when hiring this attorney and get every thing in writing.
See more

Best lawyers in Bellevue, WA

See more
star star star star star
19 Sep, 2024 by Cameron summers
I have had the chance to be represented by Mrs. Mucklestone on a number of occasions. Every one has had a positive outcome. She and her staff are respectful, super responsive and have given me the piece of mind that I am taken care of through tough situations. I cannot give higher recommendations and honestly, five stars aren’t enough!
Read more Google Maps
star star star star star
17 Sep, 2024 by Eugene taits (et)
Jeannie handled my traffic ticket. The whole experience was flawless : from submitting documents to getting ticket dismissed in court. Don’t get tickets, but if you do - I highly recommend her service.
Read more Google Maps
star star star star star
17 Sep, 2024 by John anderson
Ms. Mucklestone was fantastic! She got both of my tickets completely dismissed and was very responsive to any questions I had. I didn’t even have to show up in court. Completely and wholeheartedly recommend!
Read more Google Maps
See more
star star star star star
05 Jun, 2007 by Anonymous
Matt Wagner is a fabulous attorney. So exceptional to the point that it's easy to get spoiled by Matt's responsiveness and detailed knowledge.
Read more Avvo
See more
star star star star star
07 Dec, 2023 by Travis
It was great to work with Koby. She's approachable, down to earth and practical with her recommendations. Helped me convert an entity and did an important contract review for me.
Read more Avvo
star star star star star
03 May, 2021 by Sherronda
We are grateful to have the counsel of Ms. Wilbanks. Wilbanks is very responsive to all inquires and requests for meetings. No question is too elementary, she explains concepts well and will ensures her clients have a clear understanding. She also looks at all potential scenarios to a problem and gives feedback to allow the client to make the best educated decision.
Read more Avvo
star star star star star
30 Apr, 2021 by Robert
Working with Koby on starting-up a craft distillery, has been a wonderful learning experience. Her approach has always been (since day one) direct & honest, to the point. Koby is able to explain legalities and contractual concepts in layman's terms to make them applicable to what we actually want to do: make rum. She has always provided feedback in a timely manner (even just to given indication on when a certain task will be completed). I look forward to continuing to work with Koby as we turn our start-up project into business reality.
Read more Avvo
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Bellevue, Washington?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
Scroll to top