Reviews

Attorney Dustin K. Burk went above and beyond to ensure that I was able to put my best foot forward and not let a negative experience completely derail my life. He listened to what my goals and expectations were given my circumstances and was realistic with me. He was beyond understanding and compassionate when it came to my anxiety and nerves. Didn’t waiver when I asked questions and explained the process and all potential outcomes to me. I appreciate the time and dedication he spent over the course of my case and would beyond recommend his services should you require them. The entire team at Russell and Hill are professional, prompt, and great at helping navigate what were uncharted waters for me while living in a state where I have no direct family.

Last year, I was involved in a T-bone car accident. Initially, I turned to my regular lawyer for assistance, but due to their heavy caseload, they referred me to Russell & Hill, assuring me that I would be well taken care of—and they were absolutely right. From the very beginning, the team at Russell & Hill demonstrated exceptional care and professionalism. I met with Jaclyn at their office, where I provided her with the necessary images and video footage of the accident. She clearly explained the entire process to me, ensuring I understood what to expect every step of the way. What stood out to me most was how much they prioritized my well-being. The accident left me with severe body pain and a wrist injury, which made day-to-day tasks difficult. Since my car was totaled, they referred me to treatment facilities conveniently located near my area, so I didn’t have to travel far. Throughout the process, I had constant and open communication with Jaclyn and Alexis. They were always available to answer any questions I had and frequently checked in to see how I was doing and how my treatment was progressing. I am extremely pleased with the level of care and support I received from Russell & Hill. They made a challenging situation much easier to navigate, and I couldn’t be happier with the outcome. I highly recommend their services to anyone in need of professional, compassionate legal assistance.

I referred a friend to Matt at this law office. He didn’t want to help and referred my friend to 3 other people who didn’t even practice the kind of help he needed and one of the numbers was out of service.

After teaching high school for 33 years, to my great surprise I suffered a stroke that damaged my eyesight so badly that I could no longer teach – or drive, take photographs, sew, or do a lot of things. Because I had extensive documented medical evidence and supporting statements from neurologists and ophthalmologists, I was confident when I first applied for Social Security Disability that my application would be approved. However, to my astonishment, I was initially denied. Did they think I was lying – or faking? That I would quit a job that I loved, two years before retirement, on a whim? It was insulting and demoralizing – and extremely confusing. So I filed an appeal. After being denied a second time, a relative recommended Russell & Hill and once I called, Ryan McGowan immediately went to work to help me prove my case. Ryan is very experienced at dealing with SS/Disability and possesses a truly encyclopedic knowledge of the complex rules and laws (and tricks!) used to deny benefits to applicants. Throughout the entire appeal process, Ryan kept me informed and reassured, and provided excellent guidance as he helped me navigate the Social Security Disability quagmire. I would never have received approval for my SSDI claim without Ryan McGowan’s representation. He is an outstanding attorney and an exemplary human being. I wholeheartedly recommend him to anyone applying for Social Security Disability.

I hired Russell & Hill just over 1.5 years ago for an car incedent claim. They were very professional, friendly, and knowledgeable about the process, from the application to the final steps. They are a professional team, I appreciate your hard work. Olga and Lauren are the best.

Eric Bessent was always on top of everything as it came in. Made sure I was heard and informed in layman's terms. Thank you Eric for all your hard work and compassion.

Dustin is amazing! I received a letter in the mail that had said I am being re-prosecuted for a DUI that I had already had dismissed 2 years ago. It was a Friday and it said I had to be in court the following Tuesday. I live in TX now and the DUI was in WA so you can see how that was a problem. My previous attorney was no a judge so I didn't know who to contact. I found Dustin online and called his office. Within the hour he got back to me, explained how everything was going to go and made me feel at ease. Unfortunately, I had blew a .26 which is an Aggravated DUI. Originally, Dustin said it was unlikely to get this dropped as my BAC was so high and the goal was to get it down to a regular DUI. The court case was resolved pretty quickly with no action needed from me and Dustin was able to get my DUI charge down to a reckless! I was amazed as I for sure thought there was no chance for this to get reduced that much. I am so happy with my choice to go with Dustin and I would not recommend any other attorney besides him!

After my child was involved in an awful car accident, spending a month in the hospital, undergoing several surgeries--I sought Russell and Hill's services. As soon as they took the case, I felt like they were going above and beyond for my daughter's sake: They handled stacks of medical bills, dealt with the insurance companies, hired experts to strengthen my daughter's case, and kept me well informed every step in the case. Any medical bills or insurance documents that made its way to us, we gave to them and they handled it. Their work allowed me to place full attention towards taking care of my daughter in her recovery. Nearing the end of the process, I sat down in mediation with them and the other parties involved and I watched them masterfully negotiate an amazing settlement for my daughter. Working construction, the paperwork was well over my head. Annie and Brandon patiently walked me through much of the process, and reached out to me several times just to see if I had any questions. The amount of stress they took off my plate was unbelievably appreciated. If I had any issues (I'm not good with tech), I was able to reach them easily. They were incredibly patient and professional, even when I was yelling over heavy machinery while at work, asking questions like how to send an email. My family is incredibly lucky we hired this firm.

I had been fighting for my disability for 3 years when I finally reached out to Russell and Hill. They worked with me through the whole appeal process , and court hearing. Then when I finally was approved they even helped me with my insurance. Great group of folks.

Great people to work with.

We went to Dustin Burk after some legal trouble just over a year ago. He was very helpful and always there to answers questions. Clear up complicatred legal language and really took the stress out of the process. Mr. Burk stood with me through an entire year and never lost a step. Would highly recommend this firm based on Mr. Burks actions and results.