Reviews

If I could give negative stars I would. These guys handled the sale for my home and it was the worst experience ever. It took them over 6 months to return my escrow money and that was after numerous calls and emails. Everything about them felt extremely shady and I wish I had never used them. Unfortunately my real estate agent insisted on using them... it’s worth changing agents after the experience I had with galvin!

Their service was terrible and inconsistent. I had scheduled a consultation with them and they filed it under a different time no time close to my actual appointment. Upon following up with them, they said they would fix the issue and call me at 3:00 p.m. that day. However that call was not made to me until 3:08 p.m. and at that time had moved on to my next phone call. In my experience with working with patent attorney firms, they gave me an extremely unprofessional and undervalued experience. Steer clear of them.

Zach Hunsinger was very professional, I got the impression he actually cared about my case. I contacted him to assist me with an education appeal case and I was awarded an appeal due to his help. Thank you.

I usually do not share my negative experiences online although this is one that must be shared. We started our trademark process in August of 2016 and still have not received the trademark. Here are some of the details of our horror story with BOLD IP. When I called the 800 number to contact the lead attorney on my case (using the number he provided in his email signature) I was told there was no Andrew working there. In an email, I asked JD (the owner) about this twice and received no response. We were told on several occasions during this process that there was a small chance our trademark application would be turned down. We were not made any guarantees but we were given the idea that success was highly probable. After the application was denied, they suddenly expressed that a “vast majority of trademarks are not awarded”. When questioned as to why they did not use a basic disclaimer, used in other trademarks of this type, we were told they were trying to “cast a large net”. Failing to use a disclaimer that had been successfully used in previous trademarks of this type was a poor strategy/excuse. We believe there are only two possible reasons for leaving out a disclaimer that had been used by two separate companies, both successful in having their trademark accepted. 1. They are working on too many jobs at the same time and not spending the proper amount of time with each client. 2. They set the trademark up for a failure, in an attempt to charge us an extra $2,000. After the trademark application was denied, BOLD then decided to bring in an expert on my trademark. During a conference call, the so called expert admitted that he knew little about our case or the other two companies that had been successful with similar trademarks. The lead attorney on our case had very little to say. It has been difficult to get JD to properly respond to emails, he often completely ignores legitimate questions. For example: Did you subcontract our trademark out without permission or notification; Do you have a physical location in NY as you claim on your website; and Do you have any employees that work in the state of NY? Do you have a NY phone number? I received a reply over a month after I sent the email and only after threatening to dispute the charges with our credit card company. He still did not acknowledge my questions. We believe BOLD IP withheld and manipulated information in an attempt to extract additional funds from us. I was stood up several times after BOLD IP RSVP’d for meetings that they set up. The lead attorney went MIA on four separate occasions. At some point when you realize the attorney is not doing his/her job properly, he/she should have been removed from the trademark. Now we find ourselves in quite the predicament as we approach the 5/31/17 trademark deadline. We can either take legal action against BOLD IP, dispute the charges as they withheld, mislead crucial information and/or find a firm that can file this properly. We have given BOLD an opportunity to work with us to make this right, but they have refused. Most alarming and clearly the most outrageous at the very end JD attempted to accuse me of impersonating an attorney. The depths some people will go to not take responsibility is unreal. We are out $2,500.00, as well as trademark fees to the USPTO, but more importantly we lost the most precious resource, time. Thus, far, I have found BOLD IP and their independent contracted attorney to have poor customer service skills and to be very unprofessional. As I looked at BOLD IPs Team members, approximately 1/3 of the list shows no mention on their linkedin of currently being employed by BOLD IP or even ever working there. Please learn from my mistakes and thoroughly look into who you select for your legal work. A very disappointed customer.

I have had a lot of crappy lawyers over the years, and been greatly disappointed. That changed with John. John took my case on contingency, fought it and won it, despite it being fairly small dollars. I couldnt have been happier