Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Aggressive and effective in court representation
“At the first court date, I got a chance to see how sharp and aggressive Donna was in court. I left feeling ready to fight the case all the way.”
2
Personable and easy to communicate with
“From the start Donna was friendly and personable, and made me feel that she was really on my side. She didn't put on any airs and was easy to talk to.”
3
Responsive and keeps clients informed
“She returned my calls promptly and kept me up to date on my case.”
4
Provides clear guidance and options
“She explained the risks if I wanted to fight the charges, and also explained the options if I wanted to negotiate a plea bargain.”
5
Achieves favorable outcomes for clients
“Donna was able to negotiate on my behalf" and "I got more than I originally asked for, and for that I am thankful.”
Cons
1
Inconsistent communication and follow-through
“Communication was our major issue and not following through with our agreed plan could have jeopardized our family's safety.”
2
Billing practices seen as excessive
“She charged me for every mistake they had to go back and fix. It was only afte”
3
Lack of responsiveness in some cases
“I have asked her 3 to 4 times That I needed important info for taxes and each time she said my name....... STOP i will look into it , and never ever got back with info that i needed.”

All reviews

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25 Feb, 2022 by Jk
Donna and her staffs have been very responsive with my uncontested divorce proceedings of my Vietnamese ex-wife who left me outright 6 months after she got her US Citizenship. I researched online and interviewed divorcees on the pricing bracket, and it was within the range. I must admit I asked little too many questions and repeats for me to be sure and understood were what piled up the bill. If I had enough confidence in myself, knew for sure that the divorce would be uncontested, and easily communicate with ex-wife directly, I would go to different direction for half less in total expenses or lesser in by doing the other way. I choose Donna because she was two out of five lawyers that responded right away, is local, near Costco, expert, good reviews, and was referred by Employee Assistance Plan (Magellan Ascend). I will utilize her service again as needed. On the few silly minor downsides: seems staff turnover seems to be high during the pandemic, one staff charged annoying 0.05 hour of service but bill as 0.1 hour to round to the nearest tenths, staff got my email wrong first few times by using gmail.com instead hotmail.com, and Donna didn’t graduate with law degree in WA State at least she was certified to practice law in WA with law degree outside WA state.
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01 Nov, 2021 by Anonymous
I cannot put into words how horrible my experience was with this law firm. I had never had to hire a lawyer before so I did not know what to expect, but I should have paid attention to the red flags I had from just the intake call. Made an appointment to talk with Donna, desk associate had to call back because she had not written down my name. Go to pay the cashier and even after an email asking for the receipt they said I would receive, but didn't, still didn't get one. Received my papers to sign via an app called DocuSign and 4 times they had me signing in the wrong place and I had to do it again. I had an uncontested- open and close- divorce case. I was quoted 1,500 with a retainer of 3,000. I wasn't told I would be assigned to C. Tucker and not Person, whom I'd spoke to, but I didn't initially mind, until I had to call back a week after I signed on to even get the name of who my lawyer would be. Then for the appointment I made to speak with her for the first time, I had to call in an hour later because she'd forgotten to call me. From there the list goes absolutely bonkers of questions I wasn't asked, questions she refused to answer, paperwork that was filled out with wrong information on paperwork that they didnt explain, to Losing the info I'd sent multiple times, to charging for 20 mins of actual 5 mins of phone conversations. She charged me for every mistake they had to go back and fix. It was only after 3 email threads I CC'd to Person of the mind-boggling incompetence and the fact that Tucker spend 400$ of my money sending a server to my ex, that was admitted by Person that it was a waste of time and money, did Tucker get fired. Donna then took on my case herself and finished the almost complete job, but absolutely refused to make things right with the money the person she hired squandered. Stating she had to eat the 600$ of work she had to do. So a total of over 3,600$ was what it costs to get an uncontested divorce. Save yourself in incredible and expensive headache and just RUN!
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25 Apr, 2019 by Anonymous
I am going through a divorce with someone who doesn’t want one, in emergency situations where I’ve felt trapped, in danger and controlled she has stepped in and been responsive along with her staff to protect not only me but my girls. I am thankful I hired her and to have her and her staff who quickly respond and together address all issues to keep us as safe as possible.
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24 Aug, 2018 by Anonymous
She has helped us tremendously with divorce and custody issues. I have and will continue to recommend her. Donna tells you like it is, will work with you to negotiate and be open minded where necessary and pursue legally the issues at hand. We actually came to her after another attorney failed to properly represent us causing us more time and money. Donna always took into consideration our finances and what steps we should take and what we could handle on our own.
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15 Jun, 2018 by Anonymous
I HIRED her for a DIVORCE.... I have asked her 3 to 4 times That I needed important info for taxes and each time she said my name....... STOP i will look into it , and never ever got back with info that i needed. I lost everything.hiring her..I would highly NOT recommend her at all. And she even got nasty to me on a conversation That some one that took a message at her office and repeted all wrong
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18 Feb, 2020 by Anonymous
I had an issue with medications that Mike immediately recognized and had experience with. He was able to take care of my case in a diversionary manner and I was satisfied with the result considering the severe penalties I could have incurred.
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24 Jan, 2020 by Jovany
It was my first time getting a DUI, pretty scary feeling a friend recommended Michael to me and it was a great decision to hire him on. He was very knowledgeable about situations like these, gave me all the information i needed to get started, especially for my restricted license. He got everything resolved in two court days and got my DUI reduced to negligent driving. I would definitely recommend Michael to others!!!!.
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20 Nov, 2019 by Sam
Even when things got a little sticky in my first time DUI case, Mike knows the right things to bring up and knows how to handle what gets thrown at him. I’m impressed by the confidence, composure and knowledgeability. He knows the right people, which is the biggest name of the game because if you don’t, you don’t have a defense. I’m thoroughly content with how he handled my case and if you are in the south sound area I would strongly advise to at least consult with the guy. At a fair price I doubt there are much better options. My only problem was lack of communication within his own office. I wasn’t able to get ahold of him as much as I would’ve liked to (since he’s busy handling business), and it seemed like one of his representatives didn’t have as much experience but Mike still handled it well.
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08 Jul, 2016 by Anonymous
Mr. Russ took my case and used his expertise to ease my anxiety about the legal process, explain in great detail specifics in terms I could understand and ultimately win my complicated case. His research, and ability to examine all details was impeccable. My case was one that many felt had no chance of winning but Mr. Russ was able to. Hands down an amazing lawyer, one I would highly, highly recommend.
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15 Nov, 2024 by Mariah orsburn
Following my accident, I encountered a significant amount of bills and stress. I am grateful to have discovered Sears Injury Law. They promptly alleviated the pressure by managing all aspects on my behalf. Their team demonstrated exceptional empathy, dedicating time to address my concerns and providing thorough answers to all my inquiries. They worked diligently to achieve a settlement that encompassed all my expenses and beyond. For individuals in Puyallup seeking legal assistance, they represent an excellent option.
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13 Nov, 2024 by Wayne morgan
I greatly value the assistance offered by Sears Injury Law following my accident in Puyallup. Their team consistently provided prompt responses to my inquiries and ensured I was informed at every stage of the process. The team executed a customized strategy for my situation, ensuring that I received continuous support and was kept updated throughout the entire process. Ultimately, they arrived at a settlement that significantly exceeded my expectations. I strongly endorse their expertise and the outcomes they deliver.
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12 Nov, 2024 by Matt landefeld
After my accident, I was overwhelmed with bills and stress. Thankfully, I found Sears Injury Law. They immediately took the pressure off by handling everything for me. Their team was incredibly compassionate, taking the time to listen to my concerns and answering all my questions. They fought tirelessly to secure a settlement that covered all my expenses and more. For anyone in Puyallup needing legal help, they’re the best choice!
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Puyallup, Washington?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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