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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who provide personalized and compassionate service
“Mackenzie and her team helped my parents in a difficult custody battle for their grandson. They explained everything, were so knowledgeable and transparent with the process.”
2
Efficient and timely handling of legal matters
“Mackenzie and her team were efficient and easy to work with. She understood what I needed and got everything done in a timely fashion.”
3
Strong communication and responsiveness
“Amazing communication and very clear on plans and goals!”
4
Reasonable and transparent pricing
“It was much less hassle and much cheaper than most of the available option. I was very satisfied.”
5
Dedication to client's best interests
“They fought for us and we won custody about 5 years ago and the children are happy and healthy and thriving thanks to Mackenzie and her team. She puts family first and is a fierce advocate for children's rights.”
Cons
1
Lack of communication and responsiveness from the firm
“I wish I had never attempted to use this practice. The lack of communication and an inability to use a singluar communication method with a multitude paralegals was confusing.”
2
Overcharging and questionable billing practices
“Random administrative fees and $70 for one email. I sent information in and they took over a month to draft something based of the invoices I received.”
3
Incompetent handling of legal matters
“Elena was incompetent in the courtroom, as she only excelled at arguing with the judge and trying to push something through that the judge kept telling her wouldn't work.”
4
Unprofessional and rude behavior from staff
“Horrible Horrible Spoke with Catherine Crusher so rude to me and very unprofessional. She laughed and got smart and stated she felt like she was getting questioned on trial.”
5
Failure to deliver promised services
“I have heard from no one about wanting to help me with my case! Just keep asking me for a review! Well, if I could rate zero stars I would!!”
