Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Compassionate and ethical approach
“Diane was compassionate and ethical. She made time out of her schedule when I really needed her assistance.”
2
Professionalism and clear communication
“She was professional, kind, and to the point (she is not an attorney to waste time in order to charge her clients-) she always let me know where the law stood on issues in a compassionate manner.”
3
Prompt and organized handling of legal matters
“She was always prompt to court, meeting me outside the courtroom and going over what would be happening that day, and I always received notice of any court dates and copies of all legal papers that were filed with the court.”
Cons
1
Lack of transparency about fees
“Upon filling out the "new client" paperwork and going over disclosures there was NO disclosure of a fee (her partner at the time, who an acquaintance had used in a legal matter charged a consult fee so I wanted to be 100% sure). When I got out of the consultation I was asked to pay almost $500 for a consultation fee!”
2
Perceived bias and poor client communication
“She wouldn't listen to ANYTHING I had to say; I felt like upon meeting me she was already on the opposing parties side. She was rude and unwelcoming, didn't seem compassionate or caring at all! She talked over me and gave dirty looks TERRIBLE people skills.....she acted as if she was better than me from the moment she met me.”
3
Unsatisfactory legal outcomes and high costs
“I spent 25,000 with her, and as a result my ex-wife receives the maximum allowed by Washington state child support, and I see my kids twice a year. RUN AWAY from Diane Russell. She has no apathy, a cold and bitterness about her, and charges WAY TOO MUCH to lose so hard. My kids have suffered as a result of her services.”

All reviews

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05 Mar, 2021 by Susan
Diane is simply the best. My ex-husband filed a lousy lawsuit against me over the holidays, and Diane was recommended to me, and it was the best recommendation I have ever had. Diane accepted that lousy case and took it very seriously. She did a ton of research and even asked for sanctions for me, which we won. Be honest with her, and she will be straight up with you. She will advocate harder for you than you can imagine. She knows her stuff, and she knows it well. If you come to her with a case, and she tells you it is not worth trying, believe her. She is looking out for your best interest and does not want you to waste your money or time. She is professional, reputable, smart, yet also caring and empathetic.
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07 Nov, 2015 by Anonymous
I went to Diane for a dissolution and custody was a major issue. Her office staff was professional and always gave me notice of fees. I was notified when calling for an appoinment that there was a consultation fee (and how it was broken into tenths of an hour so I was only charged for the time that I actually spoke with her) and retainer fees would be discussed at the consultation. I was given a client fee agreement that spelled out all fees and obligations. Diane was compassionate and ethical. She made time out of her schedule when I really needed her assistance. She was always prompt to court, meeting me outside the courtroom and going over what would be happening that day, and I always received notice of any court dates and copies of all legal papers that were filed with the court. She was professional, kind, and to the point (she is not an attorney to waste time in order to charge her clients-) she always let me know where the law stood on issues in a compassionate manner. I truly appreciated her assistance in my matter and am glad that I had her on my side.
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24 Nov, 2014 by Anonymous
Diane was referred to me by a friend whom I trust. Diane represented me in a variety of family-related matters including custody and child support. We lost both times, despite insurmountable evidence that we should win, including her 75% certainty we would win. She was late to court. She failed to notify me to appear, so we had to request to do one appearance over the phone. I spent 25,000 with her, and as a result my ex-wife receives the maximum allowed by Washington state child support, and I see my kids twice a year. RUN AWAY from Diane Russell. She has no apathy, a cold and bitterness about her, and charges WAY TOO MUCH to lose so hard. My kids have suffered as a result of her services. She won't lose sleep over it, though - she's touring wine country in Europe thanks to my fees.
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11 May, 2012 by Shannon
My divorce finalized over a year ago. I selected Diane Russell to represent me because she had a number of years of experience in family law. She was very personable and worked with me every step of the way. She was always professional and gave me sound advice. My divorce was not terribly difficult but I knew that if I ran in to issues she had a wealth of knowledge to bring to the table.
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16 Oct, 2009 by Anonymous
I went to Diane Russell for a consultation on a legal matter THANK GOODNESS she showed her colors immediately! I asked when I scheduled the appointment and when I got into the office if there was a consult fee, I was told no. Upon filling out the "new client" paperwork and going over disclosures there was NO disclosure of a fee (her partner at the time, who an acquaintance had used in a legal matter charged a consult fee so I wanted to be 100% sure). When I got out of the consultation I was asked to pay almost $500 for a consultation fee! WHAT!!! I asked twice AND verified the paperwork had no disclosure of a fee. This is a violation of the WSBA! During the consultation she did nothing but criticize and chastise me. She wouldn't listen to ANYTHING I had to say; I felt like upon meeting me she was already on the opposing parties side. She was rude and unwelcoming, didn't seem compassionate or caring at all! She talked over me and gave dirty looks TERRIBLE people skills.....she acted as if she was better than me from the moment she met me. When she gave me a quote for a retainer she asked for 12 TIMES the amount of ANY other attorney in the area and then said when that retainer amount ran out I would need to pay the same amount again!!! I retained a different attorney for my case and couldn't be happier with him, he is phenomenal! I paid 1/12 the retainer to him and he really goes to the mat for me and has TOTALLY turned my case around to my favor! When we've been in court I have seen Ms. Russell and have only reassured that I made the right choice not retaining her. She seems passive and uncaring when arguing her cases for her clients NOT the kind of attorney I would want!
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27 Jun, 2013 by Christopher
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23 Dec, 2011 by James
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
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    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Silverdale, Washington?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
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    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
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  • Written Summary:
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  • Personal Identification:
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    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
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