Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent and professional service provided by the lawyers and staff
“I had exceptional service by Jonas Hemenway and his colleagues.”
2
Lawyers are responsive, knowledgeable, and provide clear explanations
“Jonas put that concern very quickly to rest with his demeanor and obvious competence He was easy to reach and responsive to my questions without judgements or condensation.”
3
Lawyers demonstrate empathy, care, and go above and beyond for clients
“Jonas not only made time in his day to address an urgent issue for a new client, he listened patiently and asked questions about important things I was not thinking about at the time.”
4
Lawyers achieve positive outcomes for clients
“They truly know what they are doing and really care that's beyond words for me.”
5
Clients feel their needs are prioritized and they are treated like family
“I felt that I was represented well.”
Cons
1
Inconsistent responsiveness, some clients report never receiving a callback
“Twice I called and was told I'd get a call back and never heard back from them.”
2
Billing and organizational issues lead to confusion and dissatisfaction
“My issue is with the billing and where I was left off on the business side. Issues with systems and organization made things confusing and difficult.”
3
Lawyers may drop clients or refuse to take on new cases due to heavy workload
“Even though Gravis Law was unable to take my case, I felt like I had personal and empathetic communication and service with the client services coordinator that I was blessed to speak with.”
4
Lawyers may not always take the actions promised or deliver the expected results
“Paid them over $700.00 for nothing. He wouldn't even make phone calls to the people involved. Waste of my time totally.”
5
Lack of clear communication and transparency regarding case status and fees
“They don't call you back, they charge you for inquiring about bogus charges on your bill, if you actually do get to talk to someone, they charge you a thirty minute block for a thirty second conversation.”

All reviews

star star star star star
19 Sep, 2024 by Randy moore
Great customer service and I was provided invaluable information to help me be successful.
star star star star star
08 Jul, 2024 by Sharon ruth
star star star star star
08 Jul, 2024 by Krista reeder
I had exceptional service by Jonas Hemenway and his colleagues. Even in the setting of the pandemic, Jonas met with me by phone until my documents were in order and arranged an in person signing that was respective of safety and distance for myself and their staff. Jonas' prices were very fair. I found everyone I interacted with from my first call through the signing to be helpful and professional. Jonas himself was very personable and I felt a sense of trust with him from the first phone call. I recommend him whole-heartedly.
star star star star star
08 Jul, 2024 by Gretchen hannon
star star star star star
08 Jul, 2024 by Patricia galles
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Best lawyers in Spokane, WA

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star star star star star
17 Dec, 2023 by Brad bellinger
Excellent Representation
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star star star star star
24 Jan, 2020 by Nicholas kuespert
I recommend this firm to everyone. They have great communication and put forth effort for their clients.
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star star star star star
05 Dec, 2017 by Luke o'bannan
Google Maps
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star star star star star
02 Oct, 2013 by Fred
Absolutely first rate! John is clear, comprehensive, knowledgeable, diligent, responsive, and kind. I thought he was magnificent and will call him the very moment I have legal needs.
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star star star star star
19 Feb, 2015 by Anonymous
Tricia Usab was extremely helpful and knowledgible in creating our Will. She went above and beyond our expectations to help us create our Will and it is reassuring that our children will be ok, should anything happen to us.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Spokane, Washington?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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