Reviews

Top review highlights

Pros
1
Exceptional professionalism and efficiency in handling time-sensitive legal matters
“Despite the tight timeline, the entire team handled everything smoothly and with utmost precision.”
2
Knowledgeable and compassionate attorneys who provide personalized attention to client needs
“They took the time to understand my specific needs and provided clear, concise advice.”
3
Commitment to client satisfaction and ensuring a seamless estate planning process
“Their dedication and expertise ensured that my will was completed on time, with all my concerns addressed.”
4
Excellent communication and transparency throughout the engagement
“They explained complex legal terms in a way that was easy to understand, ensuring we were comfortable and confident with every decision we made.”
5
Thorough and comprehensive approach to estate planning, including asset transfer and funding
“What other firm does that?? Most firms do cookie-cutter, one-size-fits-all trusts at a fraction of the cost and don't take critical concerns into consideration.”
Cons
1
Lack of timely responsiveness and communication from the firm in some cases
“Never got a call back”
2
Concerns about billing practices and transparency in pricing
“Pettis Webber wanted over $12,000 to set up a living will, last final will, power of attorney and medical directive.”
3
Instances of disorganization and delays in delivering completed documents
“Disappointed that it was necessary to make multiple calls over three months time to even get a response as to when we would receive the completed trust.”
4
Negative experiences with certain staff members, such as condescending attitudes
“Administrative assistant that answered the phone is Condescending and rude. Needs a bit of an attitude adjustment.”
5
Difficulty in reaching the assigned attorney and getting timely responses
“I have tried to work with this group for a year. As first it went well but then it devolved into a paranoid delusional state- truly. They cannot communicate via e-mail for fear of compromise. They don't return phone calls.”
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