Reviews
Top review highlights
Pros
1
Strong customer service and responsiveness
“Kelsey was extremely helpful, professional and courteous. I would highly recommend this Law Firm.”
2
Knowledgeable and compassionate attorneys
“Lauren was very helpful, understanding, and helped me understand the process.”
3
Effective in securing favorable settlements
“They got a settlement for me that was much better than I could have gotten for myself.”
4
Clear communication and transparency
“The whole process was easy and well explained. I feel better with the help I was given.”
5
Personalized attention and care for clients
“I cannot speak highly enough of Philips Law Firm, a beacon of excellence in injury and product law.”
Cons
1
Inconsistent communication and lack of updates
“No updates are given. I do not have access to anything.”
2
Delays and slow progress in handling cases
“They dragged it out til the statue of limitations almost passed.”
3
Perceived focus on maximizing firm's own profits
“They received almost triple what I received!”
4
Concerns about the firm's responsiveness and prioritization of clients
“Horrible communication, horrible customer service.”
5
Potential inconsistency in the quality of representation
“Didn't end up using the service but Joseph was great and explaining my options.”