Reviews

I first had a phone consultation with Kirkland back in October 2018, following a July car accident. He said to plan on coming in for a follow up, and to complete paperwork, indicating that he'd be happy to help. Some time passed (due to being busy with ongoing injury treatments), and I finally came in in person in mid-December 2018. I left the office with what seemed like a clear indication that he would be representing me in my car accident case... he told me that he'd be meeting with his team in a day or two, and that I should have paperwork by week's end or the following Monday. Crickets. I heard nothing. Due to a death in the family, I didn't reach out over the holidays, and now that things have settled, I called this week to determine what had happened, with no form of communication from his office at all. I spoke by phone with a receptionist who was short and curt, who left me on hold for a long time, and who I then called back, and she told me that voice mail was not an option. She took a handwritten note, and two more days passed with no contact. I finally located Kirkland's business card, which he had handed me upon leaving the office in December. I sent an email today, and finally got a reply, saying that they had been too busy to discuss my case until this week, and that now they'd decided not to go forward with it at all. Seems that they are simply too busy. Which is total bs, given that my case doesn't currently require much attention at all, and may not for many months, as I am still in ongoing treatment for a head injury from that accident. For him to have decided not to represent me would be one thing. But for him to say one thing and do another, both in terms of when my case would be considered by their firm, as well as the likelihood of my case being taken at all ~ that is simply rude, disrespectful, and poor business. Since my first conversation with him in October, I had been given no reason to believe that he would not represent my case, and if there had been any question on that matter, I would have started seeking someone else months ago. Knowing this now, though, I am happy to be able to pursue someone with greater integrity, and certainly wouldn't recommend Kirkland for anything at all. What a shame.