Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and experienced attorney who is determined to achieve fair and just outcomes for clients
“Attorney Mark Troy handked my case very well he was very knowledgeable about the law concerning my case was helpful and available when i had questions and concerns related all communications between myself and the other party and kept in contact with bith of us through email phone and regular mail made all proceedings easy and guided me through each step in the process very patient and understanding he made me feel comfortable and i felt confident and reassured that he was there working for me i would and will recommend him to friends or anyone seeking a friendly and determined attorney that is client concerned.”
2
Provides practical legal and business advice and charges reasonable fees
“Mark is a great attorney who actually listens to his client, offers practical legal and business advice and charges a reasonable sum for his services.”
3
Aggressive in demonstrating liability and securing good settlements
“Mark is a very thorough and intelligent attorney who looks out for his clients. He was able to aggressively demonstrate liability against the other party in a contested case. He was also able to show my injuries using my doctor's testimony and we got a good settlement.”
Cons
1
Inconsistent responsiveness and lack of communication with clients
“They never return calls or messages. I've never spoken to the lawyer that I hired back in March. Here it is going on August still haven't spoken to him. Left voice and text messages but nobody has yet gotten back with me it's totally sad, actually it's a disappointment in my eyes. How can you be a lawyer and never ever reach out to your client.”
2
Selective in taking on cases, prioritizing higher value claims
“I was disappointed Morgan & Morgan declined taking my case, but Natalia was very attentive and helpful. It would have been nice if she could have seen any more information why my case was declined, but that is your systems fault, not hers.”
3
“Spent over an hour on consultation, just to tell me... That their computer says they can't help me! Seems to be more about the money value, than someone who's been injured.”

All reviews

star star star star star
14 Oct, 2024 by Rebecca blevins
My husband is using Morgan & Morgan for his SS disability claim and so far it has been an easy experience. Every single person he has spoken with was compassionate, courteous and professional. Highly recommend Morgan & Morgan as they “get it” and understand what it’s like to be poor and needing a good lawyer. Thank you Morgan & Morgan
star star star star star
14 Oct, 2024 by Nova white
There was no interaction, no one called or tried to contact me in anyway. This is concerning the ticketmaster breach.
star star star star star
14 Oct, 2024 by Tim duncan
star star star star star
11 Oct, 2024 by Charlene hall
Great people I trust hem completely
star star star star star
10 Oct, 2024 by Charlene hall
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Best lawyers in Charleston, WV

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star star star star star
17 Jun, 2016 by Anonymous
AAA+ Excellent attorney – Mr. Taylor and his staff were very friendly and helpful. They returned calls and emails in a timely matter. I just had my hearing on June 15th 2016 in VA and all went well. They also represent SSD clients in other states – I wrote this part because I want people, in other states, to know they can find a good attorney. I can’t say enough good things about this law firm.
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star star star star star
02 Jul, 2014 by Anonymous
Very personal, when he says he will keep in touch with you he will do so. His staff always knows what they are doing and are very helpful, never a wait time and if they say they will call you back....they will. I know the waiting time frame is out of his and his staffs hands but it was worth it he fought every step of the way and I was awarded FULL benefits. I recommend Shawn Taylor and Staff to any one I know that needs help . Very happy customer!
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star star star star star
08 Oct, 2022 by Jessica johnson
Amazing attorney.
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star star star star star
15 Apr, 2021 by Cameron harless
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star star star star star
20 Jan, 2016 by Anonymous
Mr. Chiartas was fair and impartial and did a superb job in getting all parties to agree on a settlement
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Charleston, West Virginia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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