Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Highly professional and responsive lawyer who is attentive to client needs
“Susan helped my son out in a custody situation. She was very professional and on top of his case. If he needed anything or had any questions or concerns, she was a phone call away.”
2
Effective at achieving favorable outcomes for clients
“He got full custody of his daughter. Thank you Susan for everything.”
3
Reasonable and transparent with billing
“She was very honest and reasonable with her costs and billing. I would definitely recommend her to others.”
Cons
1
Lack of active representation and client communication
“Did not represent me at all. Let plaintiffs lawyer do all talking and decisions, on my case. Doesn't return messages, left me hanging.”
2
Potential ethical concerns and dishonesty
“She failed to confess that she heard a clear audio recording of the mother saying that she'd put pills in the father's mouth while sleeping(me being the father). She lied about real evidence and introduced hearsay.”

All reviews

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27 Jun, 2024 by Maria hartway
Well the receptionist seemed dumb as ever, she took my name and number AFTER I asked what the consultation fee was and then proceeded to ask me if I was a new client, when I stated “yes” she then said “oh well she’s not taking new clients.” Shouldn’t you ask that first???? If this is any indication of how the law office runs then no thanks!
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17 Jun, 2024 by Jhonny romero
I recently went through a divorce process and was fortunate to have the help of attorney Susan Paugh. From the beginning, Susan demonstrated that she is extremely attentive and understanding, always willing to listen to me and understand my concerns. Her ability to listen and her dedicated approach made me feel supported at all times. Susan not only took the time to understand my situation but also fought tirelessly to ensure my rights were defended. Her experience and legal knowledge were evident at every step of the process, and thanks to her hard work, I was able to come out of a difficult situation on good terms. One of the most important aspects I learned while working with Susan is the importance of being honest with her. By being transparent and straightforward about my situation, Susan was able to develop the best strategy to defend me. Her ability to adapt and respond effectively to challenges was impressive. Additionally, her fees are reasonable, making the entire process more manageable from a financial perspective. I am deeply grateful for her support and professionalism. I highly recommend Susan Paugh to anyone in need of a dedicated and competent attorney to handle their divorce process. Jhonny Romero.
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30 Oct, 2023 by Chasity wilson
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13 Apr, 2023 by Jacob palmer
Miss Paugh is a great attorney. She helped me with the family court system and my custody case. She was very honest and reasonable with her costs and billing. I would definitely recommend her to others.
star star star star star
27 Jan, 2023 by Paul switzer
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Martinsburg, West Virginia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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