Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyer is caring, non-judgmental, and goes the extra mile to help clients even when others have turned them away
“Mr.Jividen was not judgemental towards my past when speaking with him I could be open and honest with him without fear of being judged by my past as so many others had done me.”
2
The lawyer and staff are helpful, responsive, and provide excellent service
“Mr.Jividen was always very nice and seemed to really care about helping me from the first time I had got to meet him during my consultation.”
Cons
1
Some reviewers found the staff to be rude, unhelpful, and unresponsive
“Absolutely horrible, rude, and talks to me like I'm stupid. I thought they here to help not put me down.”
2
There were issues with communication, such as not returning calls or emails, and not providing clear guidance
“Sucks can only communicate by phone”
3
Some clients felt the legal aid services were not adequate or effective in addressing their needs
“I didn't even want to give 1 star. The office is worthless, me and my wife got approved but we had to keep calling because the lawyer never called,then talked to us as if he really didn't want to help us.”

All reviews

star star star star star
27 Aug, 2024 by Guy prince (bunk)
I have custody of my two granddaughters and I presented my situation to this office, they gave me high hopes by telling me that I have good standings to adopt my grandbabies. However, it's been over six months and nothing has been done or filled on my behalf. When I call, and I've been burning their phone up, I can never reach anyone; I can only leave a message on the answering machine and they do not return my calls. I've spent all my savings with Court cost and lawyers to make sure my grandbabies are safe and taken care of. Understandable, they may be backed up; but at least return my calls or at least file something with the courts.
star star star star star
16 Aug, 2024 by Anonymous
Do not waste your or tax payers $ using Jeff Gould as a public defender or through a private law firm. He works hand in hand with the Prosecutors office. In my opinion he is a POOR excuse of an attorney & I don’t know how he sleeps at night.
star star star star star
17 Apr, 2024 by Christina smith
Very rude
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02 Nov, 2023 by Michael cornwell
star star star star star
01 Apr, 2023 by Jack morris
intially shut away at the door due to un knowledgeable staff. i reside in maryland and my issue was in west virginia and the lady said to go to maryland legal aid. i was able to successfully apply online and seek help from a matt hayes who talked to me for 30 minutes and provided exceptional insight and that the "aid" they would be able to provide would not be enough for my situation and local attitudes and politics may be an issue as small towns are different and some will bend over backwards for you and some will not
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star star star star star
15 Jun, 2010 by Anonymous
He won my case and left a great impression.
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star star star star star
06 May, 2023 by Bernard bryant
Nice fine upstanding business.
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star star star star star
18 Aug, 2023 by Kym mckay
Tammy did a great job for us on our estate planning. Excellent lawyer.
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star star star star star
11 May, 2023 by Shareena walton
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star star star star star
28 Feb, 2023 by Kim roberts
Very professional. A great help.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Martinsburg, West Virginia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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