Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly professional and responsive lawyer
“At first Mr. Thomas Kroger was very professional and responsive.”
2
Effective at achieving positive outcomes for clients
“It was clear that Kroger Law Offices are very professional and have ongoing working relationships with many judges and prosecutors. We ended up getting all charges dismissed and we feel that it would not have happened without the work professionalism of the Kroger Law Offices.”
3
Reasonable and fair pricing
“he is very fair and will work with you on payments.”
4
Excellent communication and accessibility
“He will go above and beyond to get you the best possible outcome. And during the process, he will not break your pockets, he is very fair and will work with you on payments.”
5
Highly recommended by satisfied clients
“I highly recommend this attorney...”
Cons
1
Potential issues with follow-through and communication
“I was disappointed with follow-through. I ultimately felt that he gave a lot of reassurance and promises in the free consultation, but if he carried out any of the actions he promised, he didn't tell me and I saw no evidence of it.”
2
Can become unresponsive after payment is received
“but after payment for services was sent he became very unresponsive. After 6-months of constant nagging him via phone, email, text message with hardly any response.”

All reviews

star star star star star
05 Aug, 2022 by Diana preston
Suncrest Kroger is always great, lots of variety.
star star star star star
27 Jul, 2022 by Danielle barlow
Very helpful and informative.
star star star star star
14 Dec, 2021 by Alley treer
star star star star star
03 Jun, 2021 by Tojhia dawson
Thomas, is a brilliant lawyer. I’m so grateful for his passion, dedication, an professionalism. Me an my family are eternally grateful for his service an I would recommend Mr. Thomas Kroger without reservation. Even with my finances limited his Representation towards my case was priority. Let him be your beacon of hope!! He is a true Perry Mason. He keeps full communication with you , being able to reach him was never an issue! He truly went above the called of duty, he is committed to his work and a genuine caring person. He very well respected , from Judges, lawyers, the police from my experience everyone in the court system. If he is your lawyer you will get the best possible outcome for your case.
star star star star star
24 Apr, 2021 by 304 dips
At first Mr. Thomas Kroger was very professional and responsive, but after payment for services was sent he became very unresponsive. After 6-months of constant nagging him via phone, email, text message with hardly any response, decided it was necessary to file a complaint with the West Virginia State Bar which they said there are already 8 other complaints on file against his firm. Also filed a complaint with the Lawyers Fund for Client Protection because he said he would refund the money, but never did. They said it could take over a year for the money to be returned via this program, if at all since there are so many cases. Overall, he is too busy and has too many clients to help them all so you will get put on the back burner if its not a large or important case. Hope this review helps someone avoid a long drawn out situation. EDIT: After several more months went by, the lawyers fund for client protection and WV bar made several attempts to contact him with no response. Out of no where a refund was finally received. This whole situation could have been avoided by simply communicating. Glad that its finally over.
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star star star star star
14 Aug, 2018 by Brian
Brandon is a top notch lawyer. Brandon is patient and explains the process and procedures in layman's terms. He is compassionate, listens, thinks and produced results. I can't say enough good things about him.
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10 Jul, 2018 by Amanda
We hired Brandon for my fiance case. He always got back to us in a timely manner, Involved us in everything, answered every question, and was very good at his job. He fought for us to have the best outcome for our situation.
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04 May, 2018 by Jim and jackie
Brandon Shumaker is an excellent Attorney at Law!! He is just your ordinary, laid back, country kinda guy, but when he is in court, he commands the court room! He made us feel very at ease on our first meeting and we felt right away that we pick the right man to represent us. He kept us informed of the process as it went along, and always available for any questions we had. His criminal defense is top notch! Very knowledgeable in law. We will recommend him to all who ask. His retainer fee was very fair for the defense he provided us. Thank you Brandon Shumaker!
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27 Jul, 2020 by Anonymous
My spouse and I got divorced, and she filed filed the paperwork. She made many untrue claims trying to make me look bad so I wouldn’t have any custody of our child. Lance was confident, and really did a great job in court. Every time we’d leave a hearing I was impressed with his performance. There were times when I would try to get in contact with him and it would take a few days to get a call back from him-which was frustrating. Overall he is knowledgeable and fights for his clients. I’d recommend him to anyone looking for a good divorce lawyer. He also had an interesting sense of humor.
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18 Jun, 2021 by John lemley
Super attorney. Highly recommend
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Morgantown, West Virginia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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