Reviews
Top review highlights
Pros
1
Knowledgeable and skilled attorneys who provide excellent legal representation
“Nina is extremely knowledgeable, with terrific communication skills.”
2
Responsive and communicative lawyers who keep clients informed throughout the process
“Both Jack and his paralegal are extremely prompt with either email or phone replies to all of my questions.”
3
Compassionate and understanding approach to client's needs and concerns
“She was calming, yet matter of fact. She was communicative and provided options to solve the endless problems that presented themselves.”
4
Positive client outcomes and satisfaction with the firm's services
“I ended up getting my fair share in the process, and that is due to Sterling.”
5
Transparent and affordable fee structure that provides value to clients
“I also appreciated Sterling's fixed fee schedule, which really helped me know what I was getting into financially from the beginning.”
Cons
1
Lack of communication and responsiveness from some attorneys
“I sent so many emails to my primary attorney that went unanswered during a time that I really needed answers and support.”
2
Concerns about attorneys being overworked or not fully invested in client cases
“I feel like I would've been better off without them, but when ya pay in advance you're just still I and helpless.”
3
Instances of attorneys not meeting client expectations or delivering on promises
“She made all sorts of claims when I first hired her to help me through my divorce. She said most divorces are only going to use the first stage.”
4
Complaints about high fees and lack of value for money
“Do not waste your money. They convince you to pay a set amount and not bill hourly so you have unlimited access to your attorney. You don't.”
5
Dissatisfaction with attorney transitions and lack of continuity in representation
“I was passed around to 3 separate attorneys in 4 months with no resolution.”