Reviews

No stars veronica is super rude, like she doesn't get paid to do her job. I get the run around, my benefits were stopped and she sent me paperwork to sign they looked like the paper work I filled out in 2011. she lied to me to get me to fill out paperwork cause they misplaced it. Spoke to Gary once in 2011 after that it's been a struggle to talk to him. It's an up hill battle with veronica and staff. Ever time I call her attitude is unprofessional. I will NEVER recommend them to NO ONE.

Gave an excellent consultation. Came in knowing very little, and left empowered with knowledge. Even though there wasn't compensation, he went our of his way to ensure I knew my rights and what u needed to do to ensure proper justice. He done so out of the kindness of his heart, and can only imagined the countless others he's helped in such a manner. Thank you Mr. Jackson!

The assistant is no help, she has a very bad attitude and I have to do my own foot work to take care of my case.

I'm going through a horrible experience with this law office. It's been a constant struggle in getting in contact with Gary. His receptionist was very rude with me. And I feel so neglected throughout this whole process. I can never get Gary over the phone. He was supposed to find a way to get me an advance and he never did. There is no support with this office at all...smh. :(

I started with another firm, I left them because I felt like I was on an assembly line. I start with Gary then his brother Derek, but they made me feel comfortable. Clients are made to feel like they are lying. I was and still feeling depressed. They answered all my questions. This system at times is against the patient, who wants to take drugs all the time instead of getting the care you need. Services are denied, so all a doctors can do is give you pain meds. Gary and Derek help me with this system, I wouldn't want to go through this system without Gary and Derek.

Several years ago I got sick on the job in my workplace. It was a difficult situation for me because I knew that the problem had been caused by my employer not really taken care of the work environment. I ended up having surgery and have had respiratory problems ever since. Initially I was hesitant to call a lawyer because I did not want problems with my employer. My co-workers encouraged me to contact a lawyer and I did contact another lawyer who said I did not have a case and treated me very dismissively. After that negative experience I waited a few weeks and gave Gary's office a call and I was immediately impressed by the sympathy shown to me by his staff. His aide was very supportive and immediately got all the paperwork to me to sign and was empathetic with me during the process. The rest of the process was also difficult for me because I am not in the legal profession and I'm not used to dealing with those kinds of things. Gary help me understand the situation and come to me when I felt worried. He also was very persistent during times when the other parties were not cooperating. There was even a moment when I believed that I was not going to get anything out of this situation. Because of Gary's that occasion I did get a nice settlement and have been able to invest that money knowing that it will be there for me in the future if I need it. I am very grateful to the law offices of Jackson and Jackson and would recommend them to anyone who has been injured on the job.

My experience with Jackson and Jackson was good. Gary was very thorough to explain everything to me that way I was able to understand all the lawyer talk. He kept me updated through the whole process, I had many questions along the way and he answered all my questions in a timely manner. If you are seeking a respectable worker compensation firm contact Jackson and Jackson.

In the beginning Gary seemed to have my best interest in mind. That all changed after our initial meeting. I have had communication issues with him for the past 3 years. I almost fired him around year 2, but after getting upset at him and his staff, he finally returned my call and convinced me to stay with him. Now we are nearing a settlement, his secretary called me and told me of the initial offer, NOT HIM. Supposedly, he is "on vacation". Which according to another review from January he was "on vacation". I have been calling his office for over a month and sent him emails. Not professional in my opinion. It is very hard to go through an awful life change like this and to also have to deal with attorneys shortcomings at the same time.

I just hired Mr Jackson and he started what he said he would right away. Every question I had, he answered with no hesitation and no bull. I'm glad I switched lawyer's. I should have done it a long time ago.

I hired Gary to represent me in a workers comp case in which I was severely concussed. I didn't even know I was eligible for a settlement, I was looking for a lawyer because I'd had been out of work on workers comp for 3 months and figured it was time to see a pro to see what my options were in case I didn't get better. Gary explained the entire process to me and what was going to change and lo and behold the attitude of every one of my Doctors suddenly changed from trying to push me back to work to trying to make sure I was getting actually getting better. As to some of the complaints here, Gary is a in a family operation and not a big law firm. We did most of our correspondence over e-mail and I know I annoyed him with questions but I'm guessing so does every client he has. And if he is in court he can't exactly answer his phone. When I had valid concerns and questions he answered them immediately...but yeah sometimes I'd ask a bunch of random what-if questions and I wouldn't hear back from him. Because he's a lawyer and he's got important things to do. But when my workers comp insurance company intentionally tried to screw me he was on it. My disability checks were turned off and I was given 4 different reasons why...Gary got the checks turned back on and the missing amount added to my settlement. At one point we were talking about a particular settlement amount that had been offered and I said I just wanted my company to treat me like they said they treated their employees. I said I was pissed and in my upcoming deposition I might not be able to contain my anger. He talked me down and said that just because the other side is being corrupt doesn't mean we have to be. We can win by being the better people and being right. My first thought was "actually I could use a little more teeth in my shark there Mr. Jackson" but he was not only right, he delivered. He called the insurance company on their actions and threatened to take them to EC court and that's when my checks came back and my settlement offer jumped another $12000. The legal system takes time, lawyers are busy people and you are not their only client. Gary always managed to get back to me about the important stuff and came through on everything he said he would. I would definitely recommend him.

Their care & concern overwhelmed me,I had a case that lasted 15 yrs. Derek & Gary handled my situation so professionally.

Very unprofessional office; horrible communication and customer service regarding the case. I will be seeking help elsewhere due to the fact that there has been no face-to-face contact with any attorney whatsoever. The clerks seem to be the only ones handling the case- who make it impossible to get in contact with Gary A. Jackson (who is "handling" the case). Gary never seems to be in the office; his clerks informed me that he works from home and can only see him by appointment. About a week later I called to make an appointment with Gary but his clerk Veronica mentioned he was out on vacation and would not be back for another week. I did not mind and asked to make an appointment at his earliest convenience; however, the clerk Veronica said the office calendar clerk was out for lunch and would give me a call back- I never got a call back. Last but not least, they demonstrate their lack of effort in a letter about the case in which the misspelled the word "Coompany". Thank you The Law Offices of Jackson & Jackson, but no thank you.