Reviews

Heather and her team helped us throughout our immigration process, everything she promised us came through at a such a short time frame. Thank you for all your help. We really appreciate it.

She is a very professional attorney and knows in and out when it comes to immigration law. One of the thing which distinguishes her from others is that she is a amazing person and goes above and beyond to help out her clients.

Highly recommend Heather for your immigration case. She helped my mom in getting her I601 approved and was extremely successful (no RFE - just straight approval). She helped us gathered all relevant information and put together our case. Thanks Heather!

In the current arena of the United States' immigration coliseum; knowledge, skill, commitment and professionalism I feel are probably the most important and requisite qualities needed to be identified when choosing an immigration, or human rights legal counsel. Particularly, when an individual, or individuals are faced with the daunting task of securing the best legal representation and advice possible in such matters. It is with a great sense of conviction, and admiration that I praise the high level of Immigration and Human rights legal capabilities of Attorney Heather L. Poole, and her most efficient office and staff in Pasadena. In all honesty, it is quite effortless to applaud the proven capabilities of Attorney Heather L. Poole, after having had the opportunity to be represented by Attorney Poole, and thus being able to have first-hand knowledge of her excellent and impressive skills particularly with USCIS (the United States Citizenship and Immigration Services) as was my specific case. The Documents preparation, the attention to detail, the reviews , and the final interview prep by Attorney Heather L. Poole and her office were most commendable. If you find yourself, your family member, or a close friend in the need of requiring legal representation that they can trust and count on for an immigration or human rights issue no matter how complex and no matter which State you reside in; I can guarantee that you would be in the best Hands with Attorney Heather L. Poole as your legal representative.

Heather handled our case with professionalism and knowledge. She helped us to be a best-case scenario, and we received an approval in the shortest time frame which was presented as possible. I would trust her knowledge and years of experience and highly recommend her for any immigration need. Her staff are also friendly and get back with you quickly. A+!

Highly recommended attorney for immigration, Heather is highly educated with the information needed in tough cases. She picked up our case due to a misleading immigration consultant who did not know the actual work it takes. Heather was able to get us back in track with the correct paperwork and documents needed to get my waiver approved and clear me of inadmissibility to the U.S. After a long period of gathering documents and information I was finally able to be approved for my residency, thanks to Heather's guidance and knowledge in immigration.

We interviewed several immigration lawyers who all agreed we had a tough case with that would take a long time with a low chance of success. Heather gave us a clear evaluation of our prospects and her intended approach. It wasn't any quicker than advised, we had few surprises and we did ultimately prevail. The fees were very fair and negotiated up front so we knew what to expect; no surprises. Heather is hardworking, forthright, capable & knows immigration law better than anyone.

We had a very difficult immigration case, the process took almost 5 years, but we succeeded thanks to Heather. She was 1. Knowledgeable -specializes in Immigration Law 2. Strategic -she had a good plan and vision on how to approach the case. 3. Supportive -always had an encouraging word 4. Responsive -timely responses to my inquiries 5. Honest -she was candid about how long it would take and how much money it would cost. There were no surprises or stressful negotiations over money. We had a difficult case. Heather generated a plan and then methodically executed it on our behalf. HIGHLY RECOMMENDED

I would give Heather 10 stars if I could. If you want someone who will fight for your most difficult case, knows knows the law so well that she can think 5 steps ahead - Heather is your best option. She is also extremely compassionate and understands that you are human at the end of the day, not just another case. Prior to Heather I had an attorney who insulted me, made me feel hopeless, and even worse, did not discuss all the options that were available to me. After a consultation with Heather it was clear that my case was far from hopeless. As a matter of fact, she made it clear that it was not as bad as it seems while my previous attorney genuinely made me feel depressed and borderline suicidal. I chose to go with Heather for a response to a NOID, while my previous attorney didn't even mention this was possible and also told me verbatim "no one will take your case, I am your only and best chance." Long story short, Heather responded to the NOID and USCIS granted me an approval without even a follow up meeting! She made it clear in her response that she will fight til the very end and at the end of the day, that is all you can ask for. Thank you again Heather, God bless you. Truly, you gave me hope and joy. Having the opportunity to have you in my life was nothing but a blessing.

She doesn’t have enough knowledge to give any suggestions or directions and doesn’t have time to read your documents before consultation . She answer your call late on consultation . And she has very bad attitude and very rude , she would hang up on your during consultation when time is not up yet . Don’t waste your money . Her receptionist are bunch of British people doesn’t speak standard American English and you call can never get transferred to reach Heather . You would be lucky if you can even get transferred to Yvonne ( legal assistant ) who only talk to you to get your credit card charged . She and her are totally disaster and total waste and scam . If she has any success in any case that’s something any entry level attorney could easily do too . She is not some attorney you can trust at all .