Reviews

What was the problem that you had before you called our law firm? I had many issues with my Vehicle but most of all trying to get a call back from an attorney was the hardest thing. So many out of area attorneys not very helpful was the WORST!!!!! Why did you pick our law firm over all the other lemon law firms? I picked SAN DIEGO LEMON LAW, PC because not only did they answer my call the first time but they were extremely knowledgeable, professional but most of all caring and compassionate to my situation. What did we do for you? SAN DIEGO LEMON LAW, PC helped be through my case, answered all my questions but most of all they did the right thing and got me what was owed to me. What was the outcome? Attorney Doug and his team won my case and did it with the upmost professionalism. How did this outcome affect you? I was able to purchase another vehicle, hopefully this one works…...

I bought a factory-certified 2017 Kia Sorento in fall 2018 from a local dealer. In June 2023 at 55,000 miles, I first noticed a burnt oil smell when driving my car. The Kia developed an oil consumption problem and started burning 1-quart of oil internally each week, without any external visible trace. I took my car to the Carlsbad Kia dealer, who performed all the service on it, and explained this latest problem. I brought it there several times through the end of 2023, hoping for resolution. While still under factory warrant, the dealer said there was little they could do for me. They advised me to drive the car until the engine died and gave me the phone number to report my problem to Kia America HQ. Likewise, Kia America pushed back and said I need to resolve it through the dealer. Feeling frustrated, I filed a complaint with the federal highway agency, NHTSA. In January 2024, a family member had problems with a new hybrid Jeep Wrangler he bought and enlisted help from San Diego Lemon Law attorney Doug Sohn. That family member encouraged me to contact Doug’s office to see if they could also help my case. In late January, I followed-up and filed an inquiry on the law firm’s website. One week later, they contacted me to set up an initial background call with attorney Doug Sohn. I explained the whole problem to Doug who said he’d research this problem with other Kia owners and report back to me if he felt we had a valid case. In February, Doug contacted me after his research, he felt I had a valid claim and agreed to take my case. We held a brief follow-up call to review how their firm proceeds on these cases, how valuation of my vehicle and their compensation works, and sent me forms to sign. His staff asked me to submit several documents about my purchase of the car, title, service receipts, etc. Two weeks later, Doug provided me with initial draft of his letter to Kia America, outlining my case as supported by his research of this oil problem with Kia and Hyundai vehicles. His letter requested that they buy back my car, based on my damaged engine and unreliability of the frequent need for oil. In April, my relative settled his claim with Jeep through Doug’s help and received full reimbursement for his problematic new vehicle. In May, we received Kia’s acceptance of Doug’s proposal to buy back my Kia Sorento. I was overjoyed, with a great sense of relief on that news. The law firm warned me that Kia is not the fastest to resolve these cases and said it would take about 120 days to be completed. As I drove the car for another four months, I kept replenishing oil into the engine every 1 to 2 weeks based on my driving. The car was becoming more unreliable, and it actually blew a cylinder during my last month of ownership. By October, Kia finally arranged a date for me turn-in my car at the local Kia dealer, working with a 3rd party firm who handles these arrangements for Kia America. In early November, the law firm received payment from Kia, and Doug sent my check for agreed settlement amount. Overall, I was extremely pleased with the law firm’s detailed follow-through and steady communication. The staff kept me informed regularly on the progress of my claim. If you have a ‘lemon’ problem with your vehicle, I highly recommend contacting San Diego Lemon Law Attorney. Doug Sohn has decades of experience dealing with auto makers on their defective vehicles, and he’ll fight on your behalf to make it right for you! You’ll lay out No Funds for their service, as they are reimbursed by the auto manufacturers. Client: Harv Jaffe, Oceanside CA

Sotera provided excellent service to us for estate planning. Her knowledge and experience is evident in the caring, detailed and clear step by step guidance she provided through the process. We can definately recommend her.

Best Lemon Law Attorney in San Diego, very helpful with all my questions and very patient with us. Our Mercedes was having a ton of issues and a family friend of ours recommended Attorney Douglas, and I highly recommend him as well! They are great, the whole process from start to finish was fast. The best place to help you with your Lemon.

We have a lemon RV purchased from La Mesa RV and were not getting any assistance or progress in timely repairs. We live in San Diego and wanted to work with someone local and Doug had an impressive record of success. Your lawfirm did everything for us, we are confident in our ability to solve life’s problems but we were getting no where with La Mesa and Thor motor coach. Once, San Diego lemon law took on our case it was resolved successfully in under 9 months, cost us nothing and we received more compensation back than we expected. The outcome was a total success. No one enjoys having to fight the big car companies when you buy a lemon but Doug definitely turned out lemon into lemon-aid, with winning the negotiations. It changed our lives because we were no longer responsible for a broken RV and we freed up our credit to get a much better vehicle and we also got our payments back. We are relieved, grateful and stress free.

My husband and I recently had the pleasure of working with Sotera, to create a comprehensive family plan, and I can't recommend her highly enough! From the moment we started, she was incredibly knowledgeable and friendly, making the entire process feel comfortable and approachable. What stood out to us was how well she took our values and needs into consideration. She listened attentively and ensured that every aspect of our plan reflected what was most important to our family. Not only did she help us understand the essentials, but she also educated us on additional items we hadn’t considered, which made us feel more confident about our decisions. Her expertise and dedication truly made a difference, and we left each meeting feeling informed and empowered. If you're looking for someone to guide you through creating a personal legacy plan, Sotera is the one to trust!

If you have a Lemon Law case Doug is the only attorney for you. I wouldn't take my business anywhere else

Sotera delivered! Hands down the easiest experience we could have had! Everything was handled over phone and email, no need for office visits. Highly recommend Sotera for all lemon law needs.

I leased a new car and I started having problems with it after a month of driving it. I contacted San Diego Lemon Law and they replied super fast. When they contacted me ,they were very nice and made me feel at ease. Doug the attorney and his staff are great at what they do, very friendly, knowledgeable and explained everything clearly. The case took a few months to resolve but they always contacted me to let me know of any news or ask if I had questions. Overall I had a great experience. They provided results and solved the problem. Thank you very much Doug and Staff.

I cannot recommend Sotera Anderson enough! She made the entire estate planning process seamless, thorough, and stress-free. My family is so grateful it was this easy. She was great with sending us regular reminders to make sure we stayed on track. From the first consultation to the close, Sotera was professional, attentive, and truly listened to all of our needs and concerns. She explained every detail so clearly and not in lawyer terms, but in terms that made sense to us. We left our meetings always feeling really confident about our decisions. She's incredibly knowledgeable and compassionate even when we discussed really daunting and sad circumstances, it was a very eye opening experience. If you’re looking for someone you can trust to handle your estate planning with care and precision, Sotera and her team are simply the best! I feel like a huge weight lifted off my shoulders after working with her. Truly in awe with how wonderful it's been to work with her.

reliable and transparant service.

We had Bryan Grundon help us with a San Diego judgement renewal. Things have been relatively smooth so far and he was quick to get it done. We are waiting to have a clerical error corrected. Will follow up here with a full review.