Reviews

This is a SCAM. They collected an amount that my company supposedly owed to the city. In doing so, they advised that they'd report the payment right away and the hold on my license would be removed. It's been over two weeks and the city states they have yet to receive this payment. I've called numerous times and spoke to a "supervisor" by the name of Clay Small, who was nothing but derogatory and unhelpful. Before you pay these scammers, please do your won research and avoid all these headaches.

Out of the clear blue I get an email from these guys. I call, since I have no clue what this is about. It states Legal Zoom in the subject line, but I haven't used Legal Zoom since 2018. As far as I'm concerned they're paid up. So I contact this company only to be given the run around. The guy won't tell me who they are, what they do?! That's when I decided to do a little investigating only to see these reviews, and realise they're a collection agency??! For what, I don't owe Legal Zoom any $$. Needless to say, I'm on hold now with Legal Zoom as I write this review, since as I've stated I don't owe them a penny. So for them to send me to these people. WTAF is going on in this country?!

RUDE! RUDE! and did I mention RUDE! After sending a letter in to this company verifying my debt, I also requested in the letter to have this as a pay to delete. Well, I payed the debt and watched my credit report closely. Well... needless to say, 3 months later, the debt shows paid in full, but was not removed from credit report. Called to talk to an agent about the removal time and was screamed at by the customer service rep. She said" Who told you that?" Whom ever told you that was a leir, or you are you the one lying? We don't do that here. You messed up, not our problem." After hearing that, I just hung up. FCRA nothing that they follow and they need customer service training.

HORRIBLE! I received a letter from Paul regarding a delinquent account. When I spoke to Paul I explained I had no problem making and I initial down payment and could afford somewhere between 100-200 a month. Well that did not satisfy Paul. I was told I needed to pay 356 down and four monthly payments of almost 700. I explained I couldn’t afford that and I am trying to acknowledge the debt. So Paul decided to tell me he needs to see my cash flow which is basically my personal information that he has no right to. This guy has no interest in helping his client get a debt resolved but is more interested in getting his money quickly.

Eli was very helpful in getting my payments set up so I don't need to worry about the debt being there. She was very patient with me and pleasant to talk to and overal a very good experience in an uncomfortable situation. Thank you Eli!

Eli Perez was very pleasant and made things easy, and helped me through the process of getting this resolve very efficiently thank you very much for your great customer service Eli

Great company! They get your money that’s owed!

Claims to have lost our certified bank check after receiving it, and then wants us to send another.

This company is a joke. They have no problem taking a fake order and ruin someone credit history. Credit bureaus know that they are non reputable organization and that they represent shmacks like Progressive insurance company.

Contacted Harriet Austin the rep that was handling my collections case and she was rude and was not willing to hear me out in any regards. I was respectful the entire call and kept my calm. The rep quickly lost her cool and began talking over me as I tried to explain our situation to her. It got to a point that she literally told me to stop talking and began to bring up all the attorney talk about fees and how it's going to go down. This company has no sense of professionalism you're better off taking your business elsewhere.

Been trying to get this $343 collection off my credit for 2 1/2 years now. More now than ever I’m 24 and trying to get my first home loan and I’m try to get my credit the best it could possibly get but I have not received a letter, or phone call, no nothing, but I will say I lost my social security card when going to a job orientation (by bus) and about a couple months later I see this on my credit out of nowhere, says it’s from progressive auto insurance. From the day I got my first car in 2015 to now I’ve had the same auto insurance due to it fairly being priced to people of my age group (clearcover) never had progressive, they wanted to quote me pretty much the collection amount because I had gotten one speeding ticket, that Flo chick is too annoying for me as well. it’s safe to assume something had gotten open fraudulently. So far I’ve been able to get it off my transunion but it’s still on my equifax at least it never touched my experian report. I could do that thing and settle but then again why should I pay for debt I’m clearly not responsible for?

Olivia, please change your attitude. I called to pay a debt and you treated me like I had the coronavirus.