Reviews

Overall rating

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5.0 118 reviews

Amanda megens

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18 Feb, 2020
As a consumer who had an issue with new vehicle, I didnt know what the best route to go was or who to trust. I came across The Law offices of Jon Jacob's and worked with the Temecula office. It was truly amazing how wonderful, honest and truthful they are and how they are only out to do the best for their client . It felt more like working with family than ever just a lawyer and that ranked the highest in my book. I highly recommend calling them if you need help. Ask for Lina, she was the absolute best!! Thank you all!
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Preet pannu

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11 Feb, 2020
We had bought 2016 Mercedes GL450 in 2017. With in few weeks we had issues with transmission and harsh downshifting. We took our GL450 back to the dealership several times and they were giving us the run around stating that the problem had been fixed but the problem still existed. We found this law firm on yelp in late 2018. We started our case, they collected the facts and the whole process was very smooth from start to finish. Each team member was very professional, competent and took their time to listen and communicated with us in timely manner. They did an awesome job getting the case settled before it went to the trial. Mercedes repurchased our vehicle and reimbursed us with all the payments we had made. We are extremely thankful to the whole team of Law offices of Jon Jacobs.
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Fernando robles

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11 Feb, 2020
I hace been struggling with my chevy 2017 Silverado for several times with transmission, 4 times to be exact, I had to tow it several times it jus wasn't a trustworthy vehicle for me anymore, the agency did not respond correctly, they fixed it and went back to the transition problems, a good friend recommended the Law offices of Jon Jacobs, and it has been a great experience. they took me through everything very efficient and fast to get me the deal in lemon law that I needed, thank you Jon jacos and your great team for this magnificent experience!
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Imari watts

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29 Jan, 2020
My husband purchased a 2014 Chevy Impala in 2015 with 13,000 miles. We have been Impala owners since 2004. We had purchased GM last 3 Impala models. So we really know how Impalas run. At about 30,000 miles I began to have issues with the car such as brake issues. I live next door to the GM dealership so our car is always maintained. At about 60,000 miles the car started losing power steering. The dealership attempted to fix the issue 5 times but was unable to. For a year I could not drive on the freeway because I was scared to travel at a fast pace. I was on the freeway and almost lost total control of the vehicle the first time this happened. Not to mention my husband has cancer and there were many of times he had to take public transportion to get to the doctor and we were making car note payments. I got so fed up with GM because they knew they were unable to fix the car and consistently charged me for the same issues to get fixed. One night I decided to Google lemon lawyers in my area and The Law Offices of John Jacobs popped up. A wonderful lady named Lina began to reach out to me through chat we chatted about the issue and in a hr I sent her all the service records that I kept on the vehicle. The next day she said we are taking your case. It wasn't easy they put up a good fight for me and my family. It was a process to go through but nothing happens overnight when your dealing with court proceedings. It was worth the wait. John not only won our case but he also helped a family in need. Who wants to get screwed out of a 25,000 dollar car when you know you have maitained your vehicle thoughout the years. . If you feel you have bought a lemon then the Law Offices of John Jacobs are who you should contact. John , Lina ,and Guisela are a good people to do business with if you want someone to get the job done. Dealerships dont care about us. They're in it for the money. The Law firm of John Jacobs will make shure your rights as a consumer have not been takin advatage of.
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Veronica pulido

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23 Jan, 2020
Had a great experience with this law firm. I was able to get back as much as I paid for my vehicle and also keep it. My experience was smooth from start to finish, the whole staff was very professional and made this whole process stress free. I highly recommend the Law office of Jon Jacobs for your lemon car🍋.
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Eyleen monje

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23 Jan, 2020
Very happy with the time the case took, they settled very fast! I recieved what I paid cash for my Chevy Volt and can still keep my car! The staff was great! Attorneys Chad David and Rene Dupart along with the manager Lina were very professional! Definitely recommend coming to them if you have a lemon!
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J say

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03 Dec, 2019
So for me I have been dealing with my lemon for a year haven’t seen the car in over a year an these people were extraordinary, they worked with me the whole time an when I couldn’t get a hold of them they would talk to a family member of mine just so we could get everything resolved they have mad patience specially dealing with me I live in a rural area an barely get service an I’m 6 hours from my lender so trying to get anything from them was impossible sometimes but Lina an Lisa were very patient with me lol Lina is amazing went above an beyond to help me.
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Marc gold

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29 Jun, 2019
The are supper friendly and are supper Knowledgeable
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Johnny dives

star star star star star
24 Jun, 2019
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Bill alves

star star star star star
13 Jun, 2019
Very friendly and easy to talk to. Follow ups were timely and they talked TO you not at you.
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Mirna lopez

star star star star star
30 Mar, 2019
I am so grateful with the Jon Jacob's law firm, They made everything stress free for me, They are so attentive and great in communication. THE OUTCOME OF MY CASE WAS BETTER THAT EXPECTED they took care of me..I am one happy client..I Highly recommend them dont look elsewhere.A BIG THANK YOU .God bless you guys and your firm :)
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Joseph e. hicks

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27 Mar, 2019
Jon Jacobs firm got the job done. They were totally up front about how long the process would take and kept me adequately informed from start to finish. I would recommend them to friends and family in a heart beat. Thank you Jon Jacobs. Job well done!
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