Reviews

Everyone was very nice and polite. Not a long wait.

Eva is an asset to the department, her warm approach to someone who has no knowledge of how the process works, Eva walks you through everything. I appreciate her patience and guidance for the step by step tutorial of my concerns. KUDOS EVA!

Today, I had the pleasure of speaking with Eva McGowan regarding a request. She was excellent from the start with her kind demeanor and attentiveness to my needs. She made me feel comfortable with her customer service skills and assisted me with the information she provided to fill out the necessary form. Your help was truly valued by me and thank you so much, Eva.

While dealing with an estate is never easy - Deputy Jordan has been so very very helpful and so easy to work with.

Today started out sad and full of anxiety. After meeting with Ms. Cheryl Jordon who was kind, calm and beyond professional I was able to comprehend what needed to be done. Cheryl took her time and explained every step. Cheryl made me feel at ease and I left feeling like a weight had been lifted from my heart. God Bless you Ms. Jordon you are an earth 😇 Angel.

Eva McGowan was an absolutely amazing rep. She answered every question and solved every issue I presented her with. She gave phenomenal customer service and was a tremendous help to me.

To Ms. Cheryl Jordan from New Castle County Registry of Wills: You know I really appreciate you. When I call or email you with a question or concern you always respond expeditiously, as if I am a priority. I thank you for that. For people who are grieving and going through this tedious process you are a breath of fresh air. I think that you are a perfect fit for your position. I hope you will forward this to your Supervisor and receive the kudos you deserve. Sincerely, Sandra Carter

I had the best experience with Joshua Cushing. I was already nervous, and had a lot of emotions when I arrived. He was so helpful, made me laugh, and very comfortable. The process wasn’t as hard as I thought. I’m extremely thankful. It’s a waiting game now but I feel like the hard part is over…

I could not have been treated any better then I was treated by Cheryl Jordan, Deputy of Wills, for New Castle De. My case was somewhat complicated and Cheryl walked me and with me through the whole process. She was kind, understanding and went above and beyond her duties. She kept in touch with me even when I when I was feeling so lost. She encouraged me to keep moving forward and than we will get it done. And we did! A big THANK YOU to Ciro Poppiti, II who also went above and beyond. I can't express again how much I appreciated both Cheryl and Ciro with their help. Thank you again!!

Today was I think one of the worst days possible and Teniyah is the most beautiful people that answers that phone... everyone there is so nice and understanding...I really appreciate the services u have provided for me ...🙏🏾☺️thank u once again for everything...🙏🏾

Josh has been super helpful throughout this process. He has been very responsive and does a great job of offering his guidance and reassurance that he is available to help whenever needed.

I spoke with Mr. Cushin very insightful. The information he gave helped me to make a determination of what I should do. Mind you he didn't tell what to do but gave me options. It put my mind at ease. Again thank you very much! MS. Grace