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23 Oct, 2023 by Tyler
Clark Jones has represented both myself and my company in regard to a wide variety of legal matters over the years and I have been incredibly happy with all the services both he and his firm have provided.
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20 Oct, 2023 by Timothy
Clark Jones has provided insightful guidance any time I have sought his services. I highly recommend him.
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20 Oct, 2023 by Bobby
One of the best in town! Even one a case with the Supreme Court! I highly recommend him! Very professional and willing to fight for what’s right no matter the size of the case! He even took on the city of Columbia for me with a one day notice, cannot talk enough about his work ethic and willingness to be available.
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10 Aug, 2017 by Shane
Attorney Dunn provided fast and knowledgeable legal counsel. He without a doubt provided guidance that only a true seasoned professional could. He was easy to communicate with and is always available when you need him. I'd certainly use his services again in the future.
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08 Aug, 2017 by Ray
Chris enabled us to navigate a dispute with our HOA involving legal contracts and verbal agreements that bordered on abuse. Without getting into specific details, he saved us hundreds of dollars and the matter was dropped due to his deep understanding of the law. I'd recommend Chris; his services are top notch.
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04 Aug, 2017 by Suzanne
Chris has an amazing eye for detail, and communicates the nuances of the law in a way that you can understand. He seeks to fully understand the issue at hand, and will engage you in a discussion to make sure all relevant information is disclosed and discussed. His work in the areas of contracts, land-use and GIS law are outstanding.
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17 Aug, 2020 by Eileen mccoy
Four years ago I moved back to Missouri after 42 years in Florida. My husband had passed away and I wanted to start my new life back in the state where I was born and had many of my family and friends. I also knew that I needed to get my single life here in Columbia off to a solid foundation. Through a family friend, I found David Walker and his amazing staff. Something that brought me alot of anxiety doing on my own for the first time became actually a wonderful experience. The anxiety I had felt was so unfounded and with David's help, gave me great relief that all would be taken care of if anything happened. I know he or his amazing legal assistant, Cheryl Isgrig will be there by my side. Thanks to you both. Sincerely, Eileen McCoy
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17 Aug, 2020 by Sharon jacoby
My husband & I came to David to make a plan for our estate. David had us consider several things to decide if a trust or a will was the best option for us. We really appreciated his honest opinion that a will made the best sense for us. All of his staff are professional & friendly. We definitely recommend David Walker for your estate planning needs.
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14 Aug, 2020 by Jamie canine
By far and away the most helpful attorney I've ever worked with. He talks the time to educate me, which is important for me. I want to understand the legal context of my decisions. He helps me weigh the pros/cons but never presses me in one direction or another. He leaves the decisions up to me. He's very transparent, flexible and responsive.
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10 Apr, 2017 by Dannielle
I have been the recipient of an angry ex who has dragged me and our children thru the court "ringer" for over 2 years. I started with attorneys that touted many awards and years of experience. I wrongly associated high hourly rates with superior service. I couldn't have been more wrong. Frustrated with the family law system, I was going to go Pro se in family court to preserve any finances for an appeal that my ex had filed with the Western District. A quick manuever from the opposing side landed me with 4 motions to take place in one day, within 1 weeks notice, during a time that I had a pre-existing conflict. I contacted Elisha and explained my situation. She herself had very little time to prepare, but showed such compassion for me and my situation that she agreed to represent me. Wow! Words cannot explain how wonderful she has been. She demonstrated an excellent understanding of Missouri law. She told me what my options were with such limited notice and the inability to be present for that specific hearing. She then proceeded quickly to set me up for success. She filed the correct responses/motions within a couple of days. At the hearing, she genuinely spoke on my behalf expressing to the court everything that I wanted to say, but in superb legal lingo that I would not have been equipped with. Her phenomenal representation resulted in all of the motions going the way that I wanted. Impressively, Elisha also used her quick thinking and ability to grasp what was in my best interest; to handle a curve ball that the opposing team threw at the hearing (having not been discussed between us prior). I wish I had found Elisha years ago. I have no doubt that she would have prevented so much of the extra heartache and grief associated with my previous choice of outrageously priced attorneys who cared very little for me. I believe that my previous attorneys just saw me as a cash cow. Over two years too late, this lesson wasn't learned in time for me. But for anyone reading this, maybe it can help you. If you want someone who actually cares for you, respects your money, and fights on your behalf using incredible law knowledge- then I highly recommend Elisha Gilmore.
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01 Apr, 2017 by Luke
Excellent legal knowledge and very supportive not just legally but emotionally. Elisha has gone above and beyond during my fight against my vindictive soon to be ex wife. Providing excellent legal service to defend this exparte that is being used to keep my children from me. Even when the opposing lawyer was being difficult Elisha kept me in the loop and answered any questions I had promptly. Case is still ongoing but I am now getting time with my children and I owe it all to this law group. Friendly, professional and overall excellent! Highly recommend!
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01 Apr, 2017 by Ed
Elisha went on and above for our case. she was good about keeping us updated. would Highly recommend her for an attorney if one is needed.. she will definitely get our business again if she is needed. Thanks Elisha for all you helped with me and my fiance case...
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03 Nov, 2023 by Steve
When I to see Richard Hicks, I was upset about a bad business deal I went through. Things were heated and I really wanted to sue the opposition. Richard calmed me down and got me thinking straight. He told me to stay out of court and that I had very little chance of success with my case. Richard was a straight shooter and instead of just taking my money like a typical attorney, he chose to do the right thing. The problems from the business side ended up working out its own. If you ever needed anything legally, you should consult with Mr. Hicks.
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27 Jan, 2018 by Anonymous
He helped me through some pretty rough situations. When it comes to finding someone to handle your legal matters, there's no one I'd trust more than Richard Hicks.
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29 Aug, 2013 by Anonymous
Richard is one of the best trial lawyers I know. I have watched him since law school and have tried very hard to emulate him. Juries respond to Richard because he is always passionate and sincere. He is also a gifted communicator and knows how to present his case in a way that captures your attention. I have never hesitated when recommending Richard to my friends.
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05 Jul, 2024 by D5 blood
The best attorney I have known in my life ,Matt is full of compation,and will fight for his people I'm sending everyone I know to Mr Dresner ,in the entertainment business , respectfully, D5 BLOOD
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08 Aug, 2023 by Anonymous
He helped me when nobody else would. Mr. Dresner I still owe you a coffee/lunch. I do hope you are doing well sir. Thank you for helping me with the case. You're the best.
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29 Aug, 2018 by Jean
Matt was very good at explaining the law. I had never been through a divorce before, and needed "coaching" on many issues. He also talked with my unpleasant ex-husband as well as met with him to finalize the case. Overall, VERY GOOD.
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24 Jan, 2024 by Anonymous
Mike is awesome, he's a solid, truthful, no beating around the bush attorney.
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07 Apr, 2016 by Anonymous
Our family never had the need for an attorney before this incident. The prosecuting attorney wanted to send my son to prison for 10 years. Our son defended 3 women who were being treated badly (physically) by another man and in a fight defending those women, the man was hurt. Mr. Hamilton fought very hard to make sure our son was treated fairly and he kept our son out of prison. Mr. Hamilton is compassionate, he recognizes the good in people and he fights very hard for his clients. He understands the responsibility his job holds when defending his clients. Our family will be forever grateful for the way he fought so hard for our us. Hiring Mr. Hamilton was the best decision we could have made for our son.
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16 Nov, 2015 by Anonymous
Malia has been an excellent lawyer throughout my custody case. She is a very ethical lawyer. She has the best interest of her client in mind. I was recommended by a friend, to hire her. I would absolutely recommend her to others as well.
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10 Feb, 2015 by Leslie
I am extremely happy with the service I have received from Frank. I tried to figure out how to apply for ssi and ssdisability on my own, along with interviews with ssi and the judge. First thing Frank did was got me my Medicade and then I was able to get correct medical care. His secretary, Lisa, is nice and professional, and will close the door to the office so your business isn't known by all.
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03 Jul, 2018 by Steve
I have known Thad for more than 20 years and have had a chance to seek his legal advice on numerous issues. Each time he has not only been professional and efficient with his advice, he has also taken the time to ask questions and get to know the situation, demonstrating that he is not just there to make a buck, but genuinely cares about his clients and what their desired outcome is, and then works diligently to do everything he can to reach the desired outcome, or get as close as possible to it.
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12 Oct, 2017 by Anonymous
I was in a critical situation with my STEM OPT and contacted Mihaela. She was very helpful and clearly explained to me what I need to do and what not. I strongly recommend her. She cares. She backs you up. Thank you Mihaela!!!
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26 Oct, 2017 by Anonymous
Chris helped me with a criminal matter. He kept me well informed every step of the way and I was very satisfied with the results.
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26 Jul, 2024 by Anonymous
This would be the second time I have reached out for help with Mr Ben Faber, each time he is not disappointed. This time then help me to gain my early release from probation which allows me to move forward with my life in a more positive manner. With Mr Faber help I'm not going to continue to build my life in a better Direction with hopes to never contact Mr. Faber again. But if I ever have to need a lawyer, or come across anyone who needs a referral for a good lawyer. Ben Faber is the name I drop.
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21 Aug, 2024 by Maria woodrum
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21 Aug, 2024 by Ryan s.
Jordan and her paralegal, Lydia, were excellent to work with. Very responsive, great communication, straightforward and always reliable. I would highly recommend
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21 Aug, 2024 by Ryan perry
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23 Sep, 2024 by Lucinda gordon
They took very good care of me and it was an excellent stress free experience
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19 Sep, 2024 by Chuck hearst
Very professional team Westbrook Law Group done everything for me I want to thank you very much I would highly recommend your Law Group to everyone. Thank you again
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16 Sep, 2024 by Andrew bennington
Made the process simple and uncomplicated. Great support system in place during and after. Appreciate you all a ton.
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03 May, 2024 by Jay sowash
Professional, personal, knowledgeable......You cannot go wrong with Nathan Jones. If you want comfort with an attorney, you will be extremely pleased if you choose this route.
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13 Apr, 2024 by Carol gaggini|
Nathan Joes assisted my husband & I in updating our Will. We felt that he was knowledgeable, professional, caring & thoughtful in his approach. He & his staff provided smooth, timely, and reasonable priced service.
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10 Apr, 2024 by Sue horner
Their add is misleading. They told me to google another lawyer, they don’t do probate.
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17 May, 2024 by Braden tyrer
Always professional and reliable! Chris is always prompt too. Thank you!
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13 May, 2024 by Drew sells
I highly recommend hiring Nicole to help guide you through whatever legal representation you need. She is very personable and communicated thoroughly, getting me from point A to point B in a timely manner. My favorite part was the status updates. Nicole kept me informed through the entire process. Top notch service!
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08 May, 2024 by Aliyyah beckman
Highly recommend Nicole Smith! She reached out and got my boyfriends case dropped for him free of charge and refused a $100 tip. I wouldn't expect any less from an office that a state representative runs, fantastic team! Thank you
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21 Aug, 2024 by Maria woodrum
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21 Aug, 2024 by Ryan s.
Jordan and her paralegal, Lydia, were excellent to work with. Very responsive, great communication, straightforward and always reliable. I would highly recommend
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21 Aug, 2024 by Ryan perry
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13 Sep, 2024 by Tony hudson
I have had a longstanding relationship with Mr Popplewell. His work ethic and approach are second to none. I have always received the result that we were shooting for. He is your go to legal representation in Columbia. Thanks Andrew!
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11 Jul, 2024 by Reggie tyler
Best defense lawyer in Columbia. Andrew helped me get out of a stupid ticket I got in college which allowed me to pursue my career after graduating. If you got in trouble with the law at Mizzou and are now looking around online for a defense attorney, quit looking and go with Andrew. He is worth every penny.
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05 Jun, 2024 by Neotenicdakota aulacrocker
Great experience using Andrew Popplewell! Highly recommend!
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23 Sep, 2024 by Lucinda gordon
They took very good care of me and it was an excellent stress free experience
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19 Sep, 2024 by Chuck hearst
Very professional team Westbrook Law Group done everything for me I want to thank you very much I would highly recommend your Law Group to everyone. Thank you again
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16 Sep, 2024 by Andrew bennington
Made the process simple and uncomplicated. Great support system in place during and after. Appreciate you all a ton.
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23 Sep, 2024 by Lucinda gordon
They took very good care of me and it was an excellent stress free experience
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19 Sep, 2024 by Chuck hearst
Very professional team Westbrook Law Group done everything for me I want to thank you very much I would highly recommend your Law Group to everyone. Thank you again
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16 Sep, 2024 by Andrew bennington
Made the process simple and uncomplicated. Great support system in place during and after. Appreciate you all a ton.
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13 Sep, 2024 by Tony hudson
I have had a longstanding relationship with Mr Popplewell. His work ethic and approach are second to none. I have always received the result that we were shooting for. He is your go to legal representation in Columbia. Thanks Andrew!
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11 Jul, 2024 by Reggie tyler
Best defense lawyer in Columbia. Andrew helped me get out of a stupid ticket I got in college which allowed me to pursue my career after graduating. If you got in trouble with the law at Mizzou and are now looking around online for a defense attorney, quit looking and go with Andrew. He is worth every penny.
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05 Jun, 2024 by Neotenicdakota aulacrocker
Great experience using Andrew Popplewell! Highly recommend!
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13 Sep, 2024 by Tony hudson
I have had a longstanding relationship with Mr Popplewell. His work ethic and approach are second to none. I have always received the result that we were shooting for. He is your go to legal representation in Columbia. Thanks Andrew!
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11 Jul, 2024 by Reggie tyler
Best defense lawyer in Columbia. Andrew helped me get out of a stupid ticket I got in college which allowed me to pursue my career after graduating. If you got in trouble with the law at Mizzou and are now looking around online for a defense attorney, quit looking and go with Andrew. He is worth every penny.
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05 Jun, 2024 by Neotenicdakota aulacrocker
Great experience using Andrew Popplewell! Highly recommend!
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13 Sep, 2024 by Tony hudson
I have had a longstanding relationship with Mr Popplewell. His work ethic and approach are second to none. I have always received the result that we were shooting for. He is your go to legal representation in Columbia. Thanks Andrew!
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11 Jul, 2024 by Reggie tyler
Best defense lawyer in Columbia. Andrew helped me get out of a stupid ticket I got in college which allowed me to pursue my career after graduating. If you got in trouble with the law at Mizzou and are now looking around online for a defense attorney, quit looking and go with Andrew. He is worth every penny.
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05 Jun, 2024 by Neotenicdakota aulacrocker
Great experience using Andrew Popplewell! Highly recommend!
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13 Sep, 2024 by Tony hudson
I have had a longstanding relationship with Mr Popplewell. His work ethic and approach are second to none. I have always received the result that we were shooting for. He is your go to legal representation in Columbia. Thanks Andrew!
Read more Google Maps
star star star star star
11 Jul, 2024 by Reggie tyler
Best defense lawyer in Columbia. Andrew helped me get out of a stupid ticket I got in college which allowed me to pursue my career after graduating. If you got in trouble with the law at Mizzou and are now looking around online for a defense attorney, quit looking and go with Andrew. He is worth every penny.
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05 Jun, 2024 by Neotenicdakota aulacrocker
Great experience using Andrew Popplewell! Highly recommend!
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30 Sep, 2024 by Ed gongaware
We have really enjoyed working with Rachael Kennedy on estate planning and such. She will be the one we will contact if we need legal advice. She did an excellent job. We owe her our gratitude.
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25 Aug, 2024 by Dana grimm
Upon feeling overwhelmed on what to do with an inheritance I began contacting lawyer after lawyer just to try to get some insight. Rachel Kennedy was the last person on my list I was done and fed up until I got a hold of the gal who makes her appointments. She was so pleasant and helpful, along with being the only actual person I was able to talk to that day, she scheduled me an appointment approximately 2 weeks out much to my surprise, Rachel Kennedy contacted me that afternoon. Even after explaining I didn't know what I needed to do or if I'd even have enough money to retain her services she gladly gave me a lot of useful advice. She was so generous with her time as well as knowledgeable about my predicament. I found her to be very genuine and helpful without benefiting anything from it. It's not often run into people like that anymore. Although I didn't end up needing to retain an attorney for the situation I can easily say she will be the first person I contact for future situations. Thank you Rachel for all your information and point me in the right direction and not making me feel stupid for not knowing anything. I greatly appreciate your time and it was a pleasure talking to you.
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22 Aug, 2024 by Ann brown
Rachael is wonderful!! She was very helpful and answered all of my questions with a knowledgeable easy to understand explanation. I definitely recommend her for all Life and Estate Planning needs.
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30 Sep, 2024 by Ed gongaware
We have really enjoyed working with Rachael Kennedy on estate planning and such. She will be the one we will contact if we need legal advice. She did an excellent job. We owe her our gratitude.
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25 Aug, 2024 by Dana grimm
Upon feeling overwhelmed on what to do with an inheritance I began contacting lawyer after lawyer just to try to get some insight. Rachel Kennedy was the last person on my list I was done and fed up until I got a hold of the gal who makes her appointments. She was so pleasant and helpful, along with being the only actual person I was able to talk to that day, she scheduled me an appointment approximately 2 weeks out much to my surprise, Rachel Kennedy contacted me that afternoon. Even after explaining I didn't know what I needed to do or if I'd even have enough money to retain her services she gladly gave me a lot of useful advice. She was so generous with her time as well as knowledgeable about my predicament. I found her to be very genuine and helpful without benefiting anything from it. It's not often run into people like that anymore. Although I didn't end up needing to retain an attorney for the situation I can easily say she will be the first person I contact for future situations. Thank you Rachel for all your information and point me in the right direction and not making me feel stupid for not knowing anything. I greatly appreciate your time and it was a pleasure talking to you.
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22 Aug, 2024 by Ann brown
Rachael is wonderful!! She was very helpful and answered all of my questions with a knowledgeable easy to understand explanation. I definitely recommend her for all Life and Estate Planning needs.
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17 May, 2024 by Braden tyrer
Always professional and reliable! Chris is always prompt too. Thank you!
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13 May, 2024 by Drew sells
I highly recommend hiring Nicole to help guide you through whatever legal representation you need. She is very personable and communicated thoroughly, getting me from point A to point B in a timely manner. My favorite part was the status updates. Nicole kept me informed through the entire process. Top notch service!
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08 May, 2024 by Aliyyah beckman
Highly recommend Nicole Smith! She reached out and got my boyfriends case dropped for him free of charge and refused a $100 tip. I wouldn't expect any less from an office that a state representative runs, fantastic team! Thank you
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17 Sep, 2024 by Kenny perry
Great great experience at AW Law Firm. The staff really treats you like family. Their communication skills are far and above any lawyer I’ve ever dealt with. When I email them or call them they email me back within minutes usually. And they always call back the same day. When filing a claim they always look out for the best interest of the client. And they are very very aggressive in my opinion. They don’t just settle to just settle. They work hard for the client. Thank You AW Law Firm.
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17 Sep, 2024 by K b
Very professional and walked me through the whole process. Very happy.
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06 Sep, 2024 by Natalie runion
Got sooo much help from Earl Anthony, friendly, personable and understanding. Outstanding experience.
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30 Sep, 2024 by Ed gongaware
We have really enjoyed working with Rachael Kennedy on estate planning and such. She will be the one we will contact if we need legal advice. She did an excellent job. We owe her our gratitude.
Read more Google Maps
star star star star star
25 Aug, 2024 by Dana grimm
Upon feeling overwhelmed on what to do with an inheritance I began contacting lawyer after lawyer just to try to get some insight. Rachel Kennedy was the last person on my list I was done and fed up until I got a hold of the gal who makes her appointments. She was so pleasant and helpful, along with being the only actual person I was able to talk to that day, she scheduled me an appointment approximately 2 weeks out much to my surprise, Rachel Kennedy contacted me that afternoon. Even after explaining I didn't know what I needed to do or if I'd even have enough money to retain her services she gladly gave me a lot of useful advice. She was so generous with her time as well as knowledgeable about my predicament. I found her to be very genuine and helpful without benefiting anything from it. It's not often run into people like that anymore. Although I didn't end up needing to retain an attorney for the situation I can easily say she will be the first person I contact for future situations. Thank you Rachel for all your information and point me in the right direction and not making me feel stupid for not knowing anything. I greatly appreciate your time and it was a pleasure talking to you.
Read more Google Maps
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22 Aug, 2024 by Ann brown
Rachael is wonderful!! She was very helpful and answered all of my questions with a knowledgeable easy to understand explanation. I definitely recommend her for all Life and Estate Planning needs.
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FAQs
Questions? We have answers

Top Questions to Ask a Lawyer

When meeting with a lawyer for the first time, it's important to ask the right questions to understand their expertise and determine if they're the right fit for your legal needs. Here are some top questions to consider:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. What potential outcomes can I expect from my case?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  4. What is your approach to handling cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. Who will be working on my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the likely timeline for resolving my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What are the strengths and weaknesses of my case?
    Understanding potential challenges helps you prepare and sets realistic expectations.
  10. Are there alternative ways to solve my legal problem?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  1. Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing.
  2. Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case.
  3. Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association.
  4. Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, or Google to gauge client satisfaction.
  5. Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field.
  6. Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation.
  7. Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  8. Ask for References:
    A credible lawyer should be willing to provide references from past clients.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  1. Relevant Documents:
    Bring all documents related to your case, such as contracts, correspondence, legal notices, court papers, or evidence.
  2. Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and involved parties.
  3. List of Questions:
    Write down any questions you have about your case, the legal process, or the lawyer's experience.
  4. Financial Information:
    If applicable, bring financial documents like pay stubs, tax returns, or bank statements.
  5. Contact Information:
    Provide details of any witnesses or other parties relevant to your case.
  6. Personal Identification:
    Bring a valid ID for verification purposes.
  7. Pen and Notebook:
    Take notes during the consultation to remember important points.
  8. Budget Constraints:
    Be ready to discuss your budget and any financial limitations.

How Much Does a Lawyer Cost?

The cost of hiring a lawyer varies widely based on several factors:

  • Fee Structures:
    • Hourly Rate:
      Lawyers may charge anywhere from $150 to $500 or more per hour, depending on experience and location.
    • Flat Fee:
      For routine legal services like drafting a will or handling an uncontested divorce, lawyers might offer a flat fee.
    • Retainer Fee:
      An upfront payment against which the lawyer bills hourly fees.
    • Contingency Fee:
      Common in personal injury cases; the lawyer receives a percentage (typically 25% to 40%) of any settlement or award.
    • Monthly Retainer:
      For ongoing services, businesses might pay a monthly fee for a set number of hours or services.
  • Factors Affecting Cost:
    • Complexity of the Case:
      More complex cases require more time and resources, increasing costs.
    • Lawyer's Experience:
      Highly experienced lawyers may charge higher fees.
    • Geographic Location:
      Legal fees can vary significantly by region or city.
    • Additional Expenses:
      Court filing fees, expert witness fees, travel expenses, and administrative costs may be extra.
  • Estimating Total Costs:
    Request a detailed fee agreement outlining all potential costs.
    Discuss any additional expenses that may arise during the case.
  • Negotiating Fees:
    Some lawyers may be willing to negotiate fees or offer payment plans, especially for clients with financial constraints.
  • Pro Bono Services:
    For those who cannot afford legal services, some lawyers or legal aid organizations offer services at reduced rates or for free.
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