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14 Apr, 2023 by Audrey
Attorney Rob Partin first agreed to represent me in a divorce 13 ½ years ago. He made me feel like he was as much my kids' attorney as he was mine. During that course of difficulties with my now ex, Atty Partin's level of compassion stayed at 100%. And, I very quickly came to see that he really listens well, even to things I said that I thought he may not bother to remember, but did. Also, this is a smart man; he really knows his business, and he prepares you well for court by telling you everything you need to know and then some. Atty Partin has a genuine kind demeanor, not just the nice demeanor that some professionals put on just to win your trust. He exudes kindness, friendliness, and patience. He follows through quickly on whatever matter needs following through on, and he never once misled me. He is a great communicator. About 10½ ago, when I again called on atty Partin because I needed to become a legal guardian, he explained that he didn't do guardianships and said that he would call me back after calling an attorney who he would recommend. Shortly, atty Partin called me back with the name and phone number of an attorney who worked out well for me. Atty Partin, like family, even showed up for moral support on the court date of the guardianship hearing; he didn't have to do that. But, he did. Four years ago, atty Partin was again representing me in court against my ex, who had become problematic. My son was with me and, at some point, excused himself from the courtroom. The judge asked me if my son was okay, and I think I simply said that he would be fine waiting outside of the courtroom. Then, atty Partin explained to the judge the kind of atmosphere that makes my son uncomfortable, the kind that was being created in court by my ex; I was impressed that atty Partin remembered that about my son for all of those years, from the first time he represented us. I very highly recommend Attorney Robert Partin!
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08 Apr, 2023 by Rick
I have known Rob for about 20 years. I too am a family law attorney. When he was on the other side of a case, he always fought hard for his client yet kept the door open for settlement. A+ person and lawyer.
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11 Sep, 2019 by Frances
We hired Rob Partin for a custody case. In the beginning, he appeared to be great and acted like he was going to fight for our case. That wasn’t the case when court came. Although we hired him months before court, just days before the actual trial date, he changed his stance on everything and advised against us trying to fight for custody. He wanted us to agree to the other party’s terms no matter what. We went from having our daughter (95%) of the time to now only having her 40% of the time which we worked out the 40% after court, on our own!!! In court, we lost as Rob wouldn’t fight for us and we had no other choice and were only going to have our daughter 4 days a month!! He had NO reason to not fight for us. He also quoted us $1,500. Our final bill is almost $4,000!!! He now says he never said $1,500 which is a lie!! I do not recommend him at all for anything!!!
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01 Apr, 2024 by Ashwini kulkarni
I recently worked with Helen's team for my H1B application and it was a smooth process. I was kept well informed on each step which in my opinion is extremely helpful given the process. Look forward to working with Helen's team for further steps.
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17 Jan, 2024 by Armin ahmadi
I had a fantastic experience with Crystal Malik. Despite not being under contract with us, she was incredibly helpful. Crystal responded to every email and query with patience, providing detailed and informative answers. Her assistance was greatly appreciated!
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30 Jun, 2023 by Travis medley
Excellent experience with Helen. I found her to be professional, efficient and responsive. She helped resolved our issue and provided guidance. Highly recommend!
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01 Apr, 2024 by Ashwini kulkarni
I recently worked with Helen's team for my H1B application and it was a smooth process. I was kept well informed on each step which in my opinion is extremely helpful given the process. Look forward to working with Helen's team for further steps.
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17 Jan, 2024 by Armin ahmadi
I had a fantastic experience with Crystal Malik. Despite not being under contract with us, she was incredibly helpful. Crystal responded to every email and query with patience, providing detailed and informative answers. Her assistance was greatly appreciated!
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30 Jun, 2023 by Travis medley
Excellent experience with Helen. I found her to be professional, efficient and responsive. She helped resolved our issue and provided guidance. Highly recommend!
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01 Apr, 2024 by Ashwini kulkarni
I recently worked with Helen's team for my H1B application and it was a smooth process. I was kept well informed on each step which in my opinion is extremely helpful given the process. Look forward to working with Helen's team for further steps.
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17 Jan, 2024 by Armin ahmadi
I had a fantastic experience with Crystal Malik. Despite not being under contract with us, she was incredibly helpful. Crystal responded to every email and query with patience, providing detailed and informative answers. Her assistance was greatly appreciated!
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30 Jun, 2023 by Travis medley
Excellent experience with Helen. I found her to be professional, efficient and responsive. She helped resolved our issue and provided guidance. Highly recommend!
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01 Apr, 2024 by Ashwini kulkarni
I recently worked with Helen's team for my H1B application and it was a smooth process. I was kept well informed on each step which in my opinion is extremely helpful given the process. Look forward to working with Helen's team for further steps.
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17 Jan, 2024 by Armin ahmadi
I had a fantastic experience with Crystal Malik. Despite not being under contract with us, she was incredibly helpful. Crystal responded to every email and query with patience, providing detailed and informative answers. Her assistance was greatly appreciated!
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30 Jun, 2023 by Travis medley
Excellent experience with Helen. I found her to be professional, efficient and responsive. She helped resolved our issue and provided guidance. Highly recommend!
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01 Apr, 2024 by Ashwini kulkarni
I recently worked with Helen's team for my H1B application and it was a smooth process. I was kept well informed on each step which in my opinion is extremely helpful given the process. Look forward to working with Helen's team for further steps.
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17 Jan, 2024 by Armin ahmadi
I had a fantastic experience with Crystal Malik. Despite not being under contract with us, she was incredibly helpful. Crystal responded to every email and query with patience, providing detailed and informative answers. Her assistance was greatly appreciated!
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30 Jun, 2023 by Travis medley
Excellent experience with Helen. I found her to be professional, efficient and responsive. She helped resolved our issue and provided guidance. Highly recommend!
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
Google Maps
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
Google Maps
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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07 Jan, 2024 by Nathan philype
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10 Oct, 2023 by Summer layton
This firm is filled with knowledgeable and attentive attorneys. I highly recommend.
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12 Jun, 2022 by Marvin greene
Highly unprofessional in all seriousness…
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10 Jun, 2024 by Paul mills
Great price for rights restoration! Fast easy process didn't even have to go to court! Meet her paid and within two weeks had my petition signed and was legal to carry firearms again thanks Susan for making it a super easy process!
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19 Dec, 2023 by B fitzy
Susan is a great attorney and treated me with professionalism and respect. She is very direct and keeps it "real" I like the way she carried herself and her confidence and bluntness may be misinterpreted by some dingbats as arrogant but I assure you that she is top notch and has the experience and credentials to back that up. I would highly recommend her . I checked the other reviews, on here before writing mine, there are some negative ones and I'm my opinion, they are just not accurate
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30 Oct, 2023 by James w
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25 May, 2017 by Anonymous
I had Suzi Hutchens to do a will for me. I met with her the first time and felt completely confident in her abilities. She had also been referred by a very good friend of mine who is a lawyer but does not handle anything but corporate law. We did an overview of what I needed and she told me what I would need to get together and information that could be emailed or called into her to get it going. Two days after we met, I had some additional questions and called the office, leaving 4 messages from Tuesday to Friday with the Asssistant/Receptionist and never received a return phone call. By Wednesday, I asked if she was out of town just so I could get an idea of when she may return the call and was told that she was not and was in the office. On the last call, the Receptionist hung up on me. Since I am a busy medical professional, I did not have time for these games. On the following Thursday, I dropped by the office to see if I could catch her in and was told she was out of the country and rudely assured she had received my messages. The female voice was recognized as the one who had accepted my calls. If she worked in my office, and I hire many, many people, she would have been fired immediately. She is the rudest, most arrogant, confrontational individual that I have come across and should never be working with the public. Three days later, I spoke with a very nice gentlemen by the name of John, who promised to relay the message to her. I finally reached Suzette after she returned and she stated she had never received any of my messages. I know it is very difficult to obtain good, competent staff these days but this was ridiculous. Mrs. Hutchens came highly recommended but sometimes an employee can make you or break you. The front desk person is the first point of contact in any business and should be someone that will make Clients feel welcome. This woman does not belong there. She is a menace to an otherwise good law firm and can ruin a reputation quickly.
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05 Oct, 2016 by Oscar
I have been a client of hutchens and hutchens for over 20 years. I have worked directly with Mrs. Hutchens on legal matters divorce and accidents. I have the utmost respect of her legal knowledge. I have referred numerous family and friends to her and they too were well pleased with her.
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21 Sep, 2016 by Vic
I unfortunately have to agree with the Yelp review that someone wrote in 2012. Oh my, his daughter was right, there was no problem with Ms. Hutchens but that older woman that answers the phone freaked me out as well. SHE IS NUTS! She is still the front desk and will talk about putting a spell on you and black magic potions. What he said was right on. What happened to professional staff in a law office and why would this beautiful office hire someone like this. Yes, I agree, don't accept her offer for a beverage.
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14 Jun, 2018 by Michelle
After having a difficult time (and that’s being nice) being able to see his kids, my boyfriend and I decided to seek legal help. He was told about Mary Napier, and we decided to go for a consultation because it couldn’t hurt to see if she could help. After having a horrible experience with another law firm he was not expecting much. From day 1, Mary has been able to answer any and all questions we’ve had (and I have a lot as I’ve never gone through anything like this before). My boyfriends ex was something else at the beginning of all this, and all he wanted to do was be a father. Mary actually spoke up for him in court, which he didn’t have before with his former lawyer. She listened to what we had to say and didn’t sugar coat things..which I appreciate! I’ve been extremely happy with Mary’s willingness to explain things to me. Let’s be honest, child support and custody is a difficult process. She made it as painless and easy as possible. The only issue I had was sometimes my emails would go unanswered, and I completely understand she is a very busy person! Maybe having an assistant help out with emails could help her out some. We are very, very thankful and happy with our outcome. He gets to be the best father to his 2 girls..co-parenting is actually happening with his ex (hallelujah!) and I get to be a “step” mom to the most precious and sweetest girls. Our little family thanks Mary Napier for everything she’s done for us!
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31 Jan, 2017 by Anonymous
Just typing her name gives me awful anxiety. Mary Napier doesn't understand the impact her poor decisions have on her clients. After working with her for nearly an entire year, she went to our first court date completely unprepared, not even understanding the basic facts of our case. She consistently ignores her emails, and when asked about the lack of communication she told me I have to schedule a phone conference if I want speedy communication. That isn't much to ask, so i started setting up phone appointments. We live out of state so we couldn't meet in person. She missed 4 appointments in a row on the phone after telling us that it was the best way to contact her. Additionally, any time we asked a question she would snicker or chuckle like we were asking a silly question. She never reassured us of anything when we had concerns. The answers all sounded the same. "Well I can't say either way," "well it COULD work for you, but I can't say for certain," "I mean I honestly can't really say." These are just a few examples of her terrible responses to our questions. After our first hearing, she sent us an email saying it went great. As we read the email, it turns out every single thing our "opponent" asked for was granted. How exactly did you come to the conclusion that court went well, when you failed to explain to the judge even the most basic and essential points of our side? It's like we spent $1500 on a lawyer for the other party. Mary is condescending and useless in the courtroom. In fact, I'm confident that I could have represented myself with better results than we had with this lawyer. Mary doesn't keep track of important points, she doesn't take the time to understand the full story, she is terrible at communicating, and she lacks the passion necessary to defend people in cases that change their entire lives. She doesn't understand that as a lawyer, it is her duty to zealously represent her clients. She also doesn't understand that if she isn't performing her job well, she is impacting the client for the rest of their life. To her, it's like the paycheck is all that matters. We decided we were fed up when Mary thought it would be appropriate to HANG UP on us after we told her we feel she lacks empathy and compassion for our case. The saddest part of this for Mary Napier is that our son is only 3 years old now, and we will likely be needing a lawyer until he is 18 due to the difficult relationship with his birth mother. We were looking for a lawyer we could maintain a working relationship with and return to for cases in the future. Unfortunately, Mary wasted almost a year of our lives that we will never get back, and at a critical time in the development of our son. It is blatantly obvious that this attorney doesn't know what she's doing. Save yourself the time and money and heartache and find somebody else!!
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01 Sep, 2016 by Anonymous
Mary Napier went above and beyond for me with my child custody case. I was asking for 50/50 joint custody, however she managing to get me primary physical and legal custody. She was very professional and always knew the answer to any legal questions I asked. I felt like the odds were against me going into court but during court her professionalism and experience made me optimistic before the judge decided. I would recommend her to anyone in a child custody battle especially a father.
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29 Jan, 2024 by Anonymous
It felt like he did not care about the details of my case. I felt like I had an incredibly difficult time getting answers to my questions. I did not feel heard or supported and barely tolerated. Was draining trying to get him to pay attention and respond and even then it felt half-hearted at best.
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05 Aug, 2013 by Tamara
Harris Butler and team are Amazing. From day one they made our family feel comfortable and in good hands. We did not know of his credentials at the time, but God led us to the best of the best. He is so down to earth and we love him. Through out our case his entire team were professional and personable, they were there for the good and the bad points of the case making sure we understood what the next steps would be. We recommend them every chance we get.
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23 Jul, 2019 by Anonymous
The attorney on my case was not customer oriented and i am not sure if the Medicare review was processed accurately to my benefit with Anthem as it relates to my proceeds from my case along with Negotiating with the other Insurance company could have been handled much better . I feel services could have been handled much better. If i did not call to inquire about my case, the process probably would have taken longer. I am not even sure if i met the attorney but once, The service you advertise on TV does not mirror the service i received. The two ladies who helped were friendly but probably was acting off of what The Attorney directed them to do. Service should mirror what you advertise as helping people Never even knew what the other party was charged with especially when he left The scene of the accident by running across the Street , then returned later when Police were on the scene.
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15 Aug, 2024 by Mike dee
Got my 60 in a 45 speeding ticket dismissed. Attorneys commonly send letters to people seeing if they need representation. The letter says if there was an error or if a ticket was not received to disregard the letter. Call and speak with the team before you rely on reviews by people that have never used them or even spoken to them. I spoke with them, followed their instructions, and got excellent results. I asked for a "no contest" plea and try to minimize my punishment, but the ticket was dismissed!! Greg and his team delivered everything exactly as they specified.
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03 Jun, 2024 by Gil patrick
I recently received a traffic ticket for speeding in Virginia. Prior to my court date I received a letter from Attorney Gregory Waddell offering the availability of his services if I needed an attorney. His letter contained an offer for a free telephone consultation. I called Mr. Waddell and he was in court. His paralegal said she would have him return my call. Within two hours Mr. Waddell returned my call and asked how he could be of assistance. After reviewing my citation, and it's particular circumstances, he did not feel his services and associated fees were necessary since I planned on personally attending my court date. He went on to give me helpful advice on how to plead my case and suggested I take an online defensive driving course prior to the court date as the judges. have a tendency to look favorably on that type of pro active approach. WOW! What a true professional approach from Mr. Waddell. So many attorneys would have pitched their services to collect a fee. Mr. Waddell was more interested in doing the right thing and not taking advantage of a client. I can assure you that if I ever find myself in real need of an attorney I will be seeking out Mr. Waddell. I suggest you do the same. Gil Patrick
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01 Apr, 2024 by Doug
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21 Mar, 2024 by Denise dade
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19 Jan, 2024 by Shamara edmonds
Very rude, unprofessional and robot like.
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06 Jan, 2024 by Niki abel
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21 Mar, 2024 by Denise dade
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19 Jan, 2024 by Shamara edmonds
Very rude, unprofessional and robot like.
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06 Jan, 2024 by Niki abel
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21 Mar, 2024 by Denise dade
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19 Jan, 2024 by Shamara edmonds
Very rude, unprofessional and robot like.
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06 Jan, 2024 by Niki abel
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11 Aug, 2021 by C
Wendell Allen took "personal" favors to give custody to a mother that relocated kids to another state without the father consent when he was the Guardian of the kids. He is not to be trusted.
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16 Aug, 2019 by Km wiggins
Attorney Allen was incredibly informative and knowledgeable when it came to our matter. We highly recommended him!
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14 Jun, 2019 by Barry k
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15 Aug, 2024 by Mike dee
Got my 60 in a 45 speeding ticket dismissed. Attorneys commonly send letters to people seeing if they need representation. The letter says if there was an error or if a ticket was not received to disregard the letter. Call and speak with the team before you rely on reviews by people that have never used them or even spoken to them. I spoke with them, followed their instructions, and got excellent results. I asked for a "no contest" plea and try to minimize my punishment, but the ticket was dismissed!! Greg and his team delivered everything exactly as they specified.
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03 Jun, 2024 by Gil patrick
I recently received a traffic ticket for speeding in Virginia. Prior to my court date I received a letter from Attorney Gregory Waddell offering the availability of his services if I needed an attorney. His letter contained an offer for a free telephone consultation. I called Mr. Waddell and he was in court. His paralegal said she would have him return my call. Within two hours Mr. Waddell returned my call and asked how he could be of assistance. After reviewing my citation, and it's particular circumstances, he did not feel his services and associated fees were necessary since I planned on personally attending my court date. He went on to give me helpful advice on how to plead my case and suggested I take an online defensive driving course prior to the court date as the judges. have a tendency to look favorably on that type of pro active approach. WOW! What a true professional approach from Mr. Waddell. So many attorneys would have pitched their services to collect a fee. Mr. Waddell was more interested in doing the right thing and not taking advantage of a client. I can assure you that if I ever find myself in real need of an attorney I will be seeking out Mr. Waddell. I suggest you do the same. Gil Patrick
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01 Apr, 2024 by Doug
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Questions? We have answers

Top Questions to Ask a Lawyer

When meeting with a lawyer for the first time, it's important to ask the right questions to understand their expertise and determine if they're the right fit for your legal needs. Here are some top questions to consider:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. What potential outcomes can I expect from my case?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  4. What is your approach to handling cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. Who will be working on my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the likely timeline for resolving my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What are the strengths and weaknesses of my case?
    Understanding potential challenges helps you prepare and sets realistic expectations.
  10. Are there alternative ways to solve my legal problem?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  1. Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing.
  2. Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case.
  3. Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association.
  4. Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, or Google to gauge client satisfaction.
  5. Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field.
  6. Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation.
  7. Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  8. Ask for References:
    A credible lawyer should be willing to provide references from past clients.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  1. Relevant Documents:
    Bring all documents related to your case, such as contracts, correspondence, legal notices, court papers, or evidence.
  2. Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and involved parties.
  3. List of Questions:
    Write down any questions you have about your case, the legal process, or the lawyer's experience.
  4. Financial Information:
    If applicable, bring financial documents like pay stubs, tax returns, or bank statements.
  5. Contact Information:
    Provide details of any witnesses or other parties relevant to your case.
  6. Personal Identification:
    Bring a valid ID for verification purposes.
  7. Pen and Notebook:
    Take notes during the consultation to remember important points.
  8. Budget Constraints:
    Be ready to discuss your budget and any financial limitations.

How Much Does a Lawyer Cost?

The cost of hiring a lawyer varies widely based on several factors:

  • Fee Structures:
    • Hourly Rate:
      Lawyers may charge anywhere from $150 to $500 or more per hour, depending on experience and location.
    • Flat Fee:
      For routine legal services like drafting a will or handling an uncontested divorce, lawyers might offer a flat fee.
    • Retainer Fee:
      An upfront payment against which the lawyer bills hourly fees.
    • Contingency Fee:
      Common in personal injury cases; the lawyer receives a percentage (typically 25% to 40%) of any settlement or award.
    • Monthly Retainer:
      For ongoing services, businesses might pay a monthly fee for a set number of hours or services.
  • Factors Affecting Cost:
    • Complexity of the Case:
      More complex cases require more time and resources, increasing costs.
    • Lawyer's Experience:
      Highly experienced lawyers may charge higher fees.
    • Geographic Location:
      Legal fees can vary significantly by region or city.
    • Additional Expenses:
      Court filing fees, expert witness fees, travel expenses, and administrative costs may be extra.
  • Estimating Total Costs:
    Request a detailed fee agreement outlining all potential costs.
    Discuss any additional expenses that may arise during the case.
  • Negotiating Fees:
    Some lawyers may be willing to negotiate fees or offer payment plans, especially for clients with financial constraints.
  • Pro Bono Services:
    For those who cannot afford legal services, some lawyers or legal aid organizations offer services at reduced rates or for free.
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