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23 Aug, 2024 by Rosalia bernabé
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23 Aug, 2024 by Jay money
Michelle had my case very nice caring willing to listen to u when u ask questions patient just the best thank u so much
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23 Aug, 2024 by Nancy smith
This my 3 rd time it sucks never again my case is going on a year it’s normally would have been handled but I have had 4 different people on the case idk what they have going on but now it’s unstable very unstable and I also let them refer me to a workers comp lawyer don’t ever do that just try someone new there not the same
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15 May, 2024 by Ivan smith
Their clients ( General wholesale) Driver was found at fault for Causing a Major accident on May,19,2022 ,they will not settle the case, and are causing me Grave Hard ship,,. This is a Act of bad faith. I am making a complaint to the GA Bar.
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19 Apr, 2024 by A. wells
Excellent
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12 Mar, 2024 by Jamie robards
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15 May, 2024 by Ivan smith
Their clients ( General wholesale) Driver was found at fault for Causing a Major accident on May,19,2022 ,they will not settle the case, and are causing me Grave Hard ship,,. This is a Act of bad faith. I am making a complaint to the GA Bar.
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19 Apr, 2024 by A. wells
Excellent
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12 Mar, 2024 by Jamie robards
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24 Feb, 2024 by Dondon
Corrupted!
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24 Feb, 2024 by D bridges
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23 Feb, 2024 by John goodman
John Floyd has ruined his reputation as an attorney. I am anything but political, but Mr Floyd signed up with Fani Willis, and we now know Miss Willis hired her lover without qualifications to prosecute Trump... Then used that money for extravagant living. This has nothing to do with party or politics, it's about an attorney named John Floyd who has besmirched your firm's reputation forever by signing up with people doing illegal activities
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12 Sep, 2024 by M charles
Even tho he probably won’t be able to take my case, i appreciate all the time and advice he has given me. He is truly compassionate about what he does and has his clients best interest at heart…
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07 Sep, 2024 by Destiny robey
HONEST REVIEW: I have never been so happy with the results of a law office. I worked with Mr. Flinn for a little less than 2 months - the dealership tried to force me into a car that broke down after only two weeks of purchase. He got me my money back AND got me completely out of the contract. He had quick response and got me exactly what I asked for. Thank you so much!! Highly recommend!!!! 💛
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07 Sep, 2024 by Bridgett heggs
THANK YOU !!!!!!!! ☺️☺️ Mr. Flinn for your great advice. I will recommend you to everyone, you are the best.
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13 Apr, 2023 by Andrea moreland
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08 Apr, 2023 by Lee li
The male receptionist at the firm was very professional. Answering all of my questions and had a very pleasant disposition.
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27 Mar, 2023 by Robert sumners
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13 Apr, 2023 by Andrea moreland
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08 Apr, 2023 by Lee li
The male receptionist at the firm was very professional. Answering all of my questions and had a very pleasant disposition.
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27 Mar, 2023 by Robert sumners
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18 Apr, 2024 by Patrick hart
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14 Sep, 2023 by Akshith rao
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03 Apr, 2023 by Chuck mackarvich
Terrible follow through by their litigation team. I am looking for another law firm to handle my Legal matters. Good on IP work , however my company requires a complete law firm and Taylor English is not it.
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10 Mar, 2024 by Earnest b
Great mediator. If you're looking for or in need of an aggressive attorney due to complicated family issues, look elsewhere.
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01 Mar, 2024 by Dan dan
Called a year ago and again a week ago and never received a call back!
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15 Feb, 2024 by Victor cordon
$200 consultation fee is ridiculous.
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11 May, 2022 by Anonymous
Don't walk RUN from this law firm. They charge double what experienced attorneys charge and when you hire either one of them you have a 50/50 chance that they may work your case through to the end but what I experienced was incompetence, excuses, and then stepped down right before the case went to trial.
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22 Oct, 2015 by Anonymous
I was very satisfied with Joelyn W Pirkle She was really a great lawyer. She took her time and made sure I was able to understand everything. She broke things down for me and made the process very simple. I highly recommend Joelyn W Pirkle.
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30 Jun, 2015 by Hanna
Joelyn W Pirkle understands how important returning phone calls and being available is in her field. She was available and attentive when I needed her. I appreciated that the most . Thanks so much .
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17 Mar, 2021 by Anonymous
Likes to talk over you to show you that he has a short fuse over the phone. I can almost guarantee this wise guy would not use that disrespectful tone in person with a man. I can guess that's why he does not like walk in consults because of his bad attitude. ACTS LIKE A SPOILED BRAT. BAD for business BUYER BEWARE!!!!! Came off very prejudiced and with no diversity training whatsoever with customers. I PAID MONEY TO YOUR GUY UNDER YOUR ADVICE!!!! I HAVE THE RECEIPTS AND PROOF. DONT GET MAD AT ME BECAUSE YOU DONT WANNA DO THE WORK! JUST SAY YOU ARE NOT EQUIPPED FOR THE JOB AND JUST RETIRE ALREADY. YOU SEEM LIKE YOU HATE YOUR JOB!
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03 Oct, 2017 by Ap
We found Mr.Lee online. He responded same day. We needed someone to help us with a car we had purchased. We told him the situation , he assisted. GREAT communication, very thorough. We're so glad we found him.
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19 Jun, 2017 by Brittany hartline
I received a call from Mr. Lee in response to my email request for legal advice in a very timely manner. He took the time to answer all my questions and I was 100% certain of my options moving forward concerning my legal issue. Depending on how my situation transpires, I intend on using Mr. Lee for legal representation if needed.
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19 Nov, 2019 by Eric jenkins
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16 May, 2018 by Chris tolbert
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19 Nov, 2019 by Eric jenkins
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16 May, 2018 by Chris tolbert
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19 Nov, 2019 by Eric jenkins
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16 May, 2018 by Chris tolbert
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21 Sep, 2024 by Howard malcolm
Above and beyond to inform about help!
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18 Sep, 2024 by Corey mcgee
Ridiculous. Haven't reached anybody in 3 months now at this number. If it's this hard to het help then now i see why people are homeless and out on the streets. Why are these places playing games when major help is needed? Who else can i contact
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13 Sep, 2024 by Jobscovington
They seemed to purposely misleading you. They did nothing but helped me to become homeless. They are only going to hurt your situation.
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29 Apr, 2024 by Phil floyd carter
Was offered the chance for public defender in magistrate Court just got railroaded by the judges an the Whitfield Co code office
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27 Jun, 2022 by Jake black
I sat in jail for 6 months without a bond, an attorney that never once came to the jail to see me, denies receiving over 60 letters from me, waived my evidentiary hearing, waived my preliminary hearing, tried to give me a discovery with photocopies and not the real evidence, and when she did give me my discovery she was a pompous, arrogant, crass person.
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11 Aug, 2021 by Drew davie
Thank you Carter for such great help with my traffic ticket & rescheduling court for my upcoming class & movers today
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21 Dec, 2021 by Seth r
Amazing, just amazing, Clerk Gayle Anderson is a true gem, treasure of Early County Courthouse. Her knowledge about the history of Early/Blakely was far superior to any other clerk I've had the pleasure of working with. Her willingness to jump in and help the public, without being asked, was refreshing to say the least. In a day and age where clerks want to shut the public out Gayle is welcoming, caring, and a pleasure to interact with. 5 stars all around (including the other employees, officers, and tax assessors I spoke to as well.)
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12 Jun, 2020 by Carolyn adams
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27 Dec, 2018 by Alexis goodson
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21 Mar, 2024 by Bruce green
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19 Mar, 2024 by Clark & clark legal assistant
The receptionist isn't friendly or professional and provided incorrect information to our client's mother. She told her that they were forbidden from accepting documents from anyone but attorneys. What about pro se defendants? It's horrible to tell people anything just to get them out of our face. Additional incorrect information was provided again when my assistant called. Finally, I called. The same incorrect information was being provided. When called on it, the receptionist put me on hold repeatedly and then finally referred me to the Sherrff's office (another wrong answer) when I asked for a supervising Chief ADA or Assistant Chief for those who handle the bond calendars. These calls were over 3 days. So, we are unsure if the same person was answering our questions or if there're are several untrained people answering the phone providing the public with misinformation.
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23 Feb, 2024 by Jerome fleming
Not worth a damn.
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11 Sep, 2024 by Shaakirah landers
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07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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26 Nov, 2023 by Optimus prime
Terrible !
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24 Jan, 2017 by Robert burke
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11 Sep, 2024 by Shaakirah landers
Google Maps
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07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
Google Maps
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07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
Google Maps
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07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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14 Mar, 2024 by Emily hise
Both Andrew and Stacey were fantastic to work with. They were so knowledgeable which made me feel at ease because I came into this situation knowing very little about pursuing a personal injury case. Not only did they exceeded my expectations on the case, they were also such genuine people I enjoyed working with!
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07 Mar, 2024 by Ari preston
I had a traumatic experience, and these fine people helped fight for me. They were patient and caring through out the whole ordeal. The communication could use some work, but I would still recommend them to fight for you during an injury. They listen and work hard to uncover the truth. If you have had an injury, and need representation I highly recommend contacting them. And Mr. Andrew was very on point . His staff kept me informed with each step of this process.
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23 Feb, 2024 by Fred fred
This law firm is top notch. They assisted me with my case with excellent results. They kept me informed throughout the process and was always accessible when I contacted them. I highly recommend this firm to anyone that needs legal advice.
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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